Lead estimator,operations manager head of Sales/Customer Service Maaco

Crawford Polk Land

**** ****** ***** **. • Columbus, Georgia • PHONE: 706-***-**** • E-MAIL: *******@*****.*** EDUCATION

Columbus State University Columbus, Georgia 2010

Bachelor of Business Administration – General Business PROFESSIONAL EXPERIENCE

Walmart Spark & Uber Delivery Drivers Inc. 2021- current Position: Delivery Technician Columbus, Georgia

• Responsible for timely pick up/delivery schedule

• Maintained healthy relationships with vendors and employees

• Process digital information for maximized customer satisfaction Bromatoes Urban farm & Micro-greens, CPL Farms LLC. 2018-2019 Position: Owner/Operator Columbus, Georgia

• Implemented agricultural research and development for urban farming

• Planted, grew, prepared and delivered crops to various restaurants and vendors

• Managed property, inventory and equipment

• Handled all accounting, financial reporting and human resources

• Maintained customer relationships, quality control and sales Family Heritage Life Insurance 2016-2018

Position: Underwriting Agent Columbus, Georgia

• Developed sales plans based on individual and group referrals

• Advised new and existing clients on benefits and features based on specific policies

• Closely worked with claims managers and insurance underwriters

• Developed strategic sales plans and customer presentations Maaco Auto Body & Paint 2013 –2016

Position: Company Manager Columbus, Georgia

• Completed new franchisee training

• Responsible for everyday sales

• Conducting insurance estimates

• Working closely with insurance companies and clients to maximize customer satisfaction through time management.

• Supervising sales associates

• Managing costs of parts supplies and materials

• Work closely with internal and external HR

• Responsible and held accounted for production/quality control by being an ongoing company leader of stores throughout the Maaco footprint

Peachtree Natural Foods Inc. 2011 –2013

Position: Assistant Controller/Inventory Manager Columbus, Georgia

• Responsible for producing, analyzing financial reports and statements.

• Calculating sales discounts, projections, and forecasts.

• Conduct inventory audits/counts

• Account support etc., bank reconcilements, payables, receivables

• Supervise accounting specialist

Kennon Realty 2006 -2010

Position: Re-sale Landscape Manager

• Responsible for exterior appearance of all properties for resale

• Lawn maintenance and turf management

Walaway Properties, LLC. 2006-2010

Position: Maintenance Technician

• Sub-Contractor/Remodeling/Demolition

• Carpentry, dry wall, electrical and floor tiling

• General home maintenance

Professional Skills

Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Retail, Inventory Management, Budgets, Sales, Accounting, social media, Event Planning, Public Speaking, Outlook, Marketing, Team Building, Forecasting, Financial Analysis, Strategic Planning, Merchandising, Access & Accounting

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