Tina N. Schenk
Administrative Assistant
***** ** ***** **. ******* Township, MI 48036
Phone: 586-***-****
Email: ***********@*****.***
My attention to detail, organizational skills, and willingness to learn make me an excellent candidate for this opportunity. I have great customer service skills as well as Microsoft Office Suite experience.
WORK EXPERIENCE
February 2021- to present
Administrative Assistant / Receptionist - Jaguar Land Rover Lakeside – Macomb, MI
(Luxury New Car Sales Department)
• Display Professional Customer Service Relations
• Daily call routing between 2 automotive dealerships for all corresponding departments
• E-leads APPT Database
• Financial transaction via- UTA Check System – all check forms per,bus,cashier checks
• Handle all credit card transactions and deposits
• Cash Deposits
• Team with Accounts payable corporate Tampa Florida (Elder Auto Group of Tampa Florida )
• Review / Scan / stamp date payable invoices
• File all electronic payment copies w/originals (per vendors)
• Create all employee new hire files
• Prepare new employment application packets
• Scan documents to Human Resource Director/Tamp Florida
• Stock-In all new car vehicles MSRP / OPTION codes includes data entry F/ I
• CDK System- add Data entry -3 phase Sale process
• All levels of filing sales records etc.
• All Department office supply orders/inventory/stock for 2 dealerships- Jaguar Land Rover/Elder Hyundai Genesis Macomb
• Take supply order requests from approved department managers
• Arrange/Prepare all Employee/Customer business events /Luncheons per General Manager Requests
• All holiday events, catering employee luncheon for sales/service- decorating set-up
/take down
• Plan & organize Holiday Charity Events
• Organize & clean conference room / maintain luxurious customer lounge
• UPS Overnight mail / regular business mail
• State of Michigan – vehicle/customer files
• Excel spreadsheet data entry /records
• familiarity with Microsoft office
• Daily Email Correspondences/maintenance
• CDK System- Create Maintain Administrative files with highest confidential protection
& respect
• Administrative file records/retrieval per corporate request.
• Train Co-op students on the Jaguar Land Rover customer service process. January 2021-
Co- Manager – Speedway - Sterling Heights, MI
• All store and customer service responsibilities
• Vendor relations
• Stock- Merchandising
• Zoning store products
• Inventory Counts / negative and positives
• Store cleanliness indoor/outdoor
• Team work
• Ultimate Customer Service skills
• Financial functions / Daily Corporate Financial Relations
• Invoices data entry/ Daily store reports/ settlements September 2019 - January 2021-
Frontline Cashier / Customer Service – Sam’s Club, Utica- MI Stock and Merchandizing
GSRP Associate Teacher and Lead Teacher, St. Peter’s Lutheran Early Childhood Center- Eastpointe, MI June 2018-August 2019
• Plan and teach daily curriculum to all children 2-3 years of age
• Create a fun, safe, and educational environment for the children
• Follow GSRP guidelines, and keep up to date on rules and regulations
• Keep organized and detailed records of individual student progress
• Build customized plans for each student’s growth and education path
• Complete weekly schedules for employees, based on classroom needs School Aged Child Care (SACC) Teacher, St. John Lutheran- Fraser, MI August 2015 - June 2018
• Teaching daily curriculum to children ages 3- 5 years old including music and movement
• Working with age appropriate development skills
• Continuous communication with parents. Building trusting relationships and helping families in many ways that are needed
• Following all the children’s safety guidelines, taking all precautions Activity planning
• Nutritional guidance – Lunch Attendee
• Daily Church involvement, fundraisers, volunteering and member involvement Front desk and Scale Operations, Soave Enterprises- Detroit, MI April 2013-April 2014
• Manage the front counter and all customer service-related tasks
• Responsible for handling of large amounts of cash and opening and closing the safe
• Data entry for sales and purchasing, Posted cash reports to J.D.E corporate offices
• Creating and managing daily fuel and material reports
• Handling logistics for railcars (CSX, NS, CN North America)
• Filing and recording
• Scanning, faxing, copying invoices and receipts
• Supported payroll processes
Hair stylist, The Hair Dock Salon January 2011-April 2013
• All Cosmetology services requested by clients (color, cut, highlights, up-dos, etc..)
• One on one customer service and communication
• Compassionate and caring with each customer
• Scheduling appointments and completing transactions on cash register • Nightly deposit responsibilities
EDUCATION
Macomb Community College- Applied Science, Early Childhood Education 2014 – Present
• Completed general studies, 62 credits acquired
• Achievement Award from Dean of students, Honor of Grades Excellence Saint Clair Shores Adult Education- St. Clair Shores, MI
• GED Acquired- 2003
Mr. Bela’s School of Cosmetology, Michigan licensee of Cosmetology
• obtained in 1989
• License is active 1989-2019, renew every 2 years