Jasmine Espy

Healthcare Representative Call center experienced

Los Angeles, CA

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Jasmine Espy

Healthcare Representative Call center experienced

Los Angeles, CA

adwo2i@r.postjobfree.com

562-***-****

Detail-oriented and organized customer care representative. Accurate representative that is well versed in database management. Strong organizational, technical and analytical skills. Extensively trained in spreadsheets, transcription, word processing and desktop publishing. Data Entry specialist adept at developing and maintaining databases. Certified in 10-key and highly skilled at creating effective organizational and filing systems.

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Psa referrals

Quest Diagnostics - West Hills, CA

August 2018 to Present

Processing and data entry of patients urine and blood test results.

Referral service assistant

Anthem, Inc. blue cross - Glendale, CA

August 2017 to Present

Case reviews and edits to doctors referrals approvals and denials processing 80-100 cases daily calling out to doctor offices to give verbal notifications of denials

Caregiver

Dpss - Los Angeles, CA

August 2015 to Present

Los Angeles, CA

Administered medications

Health representative for medi-Cal and mediCare

Physical Therapy Assistant

Customer Service Representative

United health care prescription solutions - Costa Mesa, CA

October 2016 to April 2017

Filling prescriptions and benefit management processing and reversing paid claims call center environment 75+ calls a day high volume calls from pharmacy and MD also members

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Fullfillment Associate

Amazon.com - Moreno Valley, CA

August 2015 to June 2016

Security Officer

Chief Protective Services - Corona, CA

August 2015 to June 2016

Secure and manage various sites contracted with company

Customer Service Agent

British Airways - Los Angeles, CA

April 2007 to December 2010

Check-in Agent

Ramp and Customs Agent

Ticketing for inbound calling customers

Customer Service Agent

Delta airlines - Atlanta, GA

June 2005 to March 2007

Payroll and Data Entry

Ramp agent

Inbound employee and customer calls

Education

Bachelor of Science in Healthcare administration

Kaplan University - Riverside, CA

2021

Skills

Data Entry (6 years)

Customer Service (10+ years)

Certifications/Licenses

Guard Card

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