Ashley Abbott
Amherst, NY *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Assistant/Driver
iRepair Buffalo - Buffalo, NY
May 2021 to Present
Responsibilities
• Driving technician to/from work sites and safely transporting equipment
• Keeping schedule and client information organized digitally and on paper
• Optimizing schedule based on new inquiries/updates
• Working at front desk and answering calls to schedule new customers, give updates to current customers, and discuss prices/shop information
• Making calls to customers to schedule pickup times
• Taking inventory of products and making sure orders are placed in time for customer time estimates
• Making sure products in orders all have correct specifications as to not confuse similar products
• Recording information in missed calls, voicemails, and texts
• Recording all client repair updates to minimize customer waiting time on calls
• Picking up packages frequently sent to FedEx and UPS
• Making sure repair tools and office supplies are reordered when necessary
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Freelance Photographer
Self Employed - Buffalo, NY
April 2009 to Present
Responsibilities
• Photographing weddings, events, and portraits
• Editing photos in a timely manner using Adobe Photoshop and Adobe Lightroom
• Creating contracts and packages to assure client satisfaction
• Directing and posing clients and props by noting location details and client personalities/comfort levels
• Discussing preferences and details of shoot and photo edits with clients
• Using technical photography equipment (cameras, lenses, external lights, software)
• Communicating with clients in a friendly and professional manner and staying calm/patient in time- sensitive scenarios
• Making sure to convey an attitude that allows clients to relax and understand they can feel comfortable being photographed
PHOTO SAMPLES:
https://ashleyabbottphotography.pass.us/samples/
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Volunteer Teacher's Aide
St. Gregory the Great Catholic School - Buffalo, NY January 2007 to Present
Responsibilities
• Assisting in classroom supervision of up to 20 children ages 4-7
• Typing student grades and behavioral notes into report card database
• Typing emails and reports for important messages between parents and teachers
• Supervising and assisting with art projects ensuring safety precautions and that students fully understood directions
• Preparing packages with materials for selected math, reading, and writing lessons
• Reading books aloud to class using fun, comical, and relatable voices
• Assisting in decorating classroom/outside hall each season/holiday and assuring everything is visually optimal
• Using perspective creativity to add age-specified artistic touches to classroom atmosphere
• Drawing detailed pictures for lessons to make learning more visually exciting
• Managing remote classroom with class news, website links, homework tasks, and miscellaneous learning material during COVID-19
• Typing blog posts and providing website links for teacher's blog during COVID-19 remote learning
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Residential Home Cleaner
Self Employed - Buffalo, NY
October 2022 to January 2023
Responsibilities
• Cleaning, washing, and dusting surfaces, countertops, mirrors, and windows
• Vacuuming, sweeping, and mopping all floors and carpets
• Trash removal and changing all waste baskets
• Bathroom and kitchen sanitation (cleaning toilets, sinks, showers, dishes, refrigerators, stoves, and appliances, etc)
• Properly mixing natural cleaning solutions to meet sanitation requirements
• Coordinating schedule availability with clients
• Keeping a pleasant and positive attitude around clients in their homes
• Maintaining good communication on what is expected per client and answering client questions
• Welcoming interaction with all pets
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Data Entry Clerk
Randstad - Getzville, NY
April 2022 to January 2023
Responsibilities
• Typing account data of scanned Citigroup/Citibank customer information and submitting it into data collection system
• Quickly and proficiently analyzing handwritten customer information
• Determining whether data needs to be reviewed for further information and reporting unusual findings to management
• Individually processing hundreds/thousands of checks within required shifts
• Being required to consistently maintain over a 98% typing accuracy rate
• Being required to have the ability to type at least 60 wpm (typically am able to type approximately 85-90 wpm)
• Working as a team and having personal work data constantly monitored by management to make sure batches are being completed as fast as possible
• Quickly proofreading work to ensure accuracy before submitting
• Keeping information confidential and complying to company's policies on government documents and building security
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Commercial and Residential Cleaner
CK Cleaning Service - Buffalo, NY
October 2021 to December 2022
Responsibilities
• Cleaning, washing, and dusting surfaces, countertops, mirrors, and windows
• Vacuuming, sweeping, and mopping all floors and carpets
• Trash removal and changing all waste baskets
• Cleaning up and disposing of hazardous/biohazardous waste
• Bathroom and kitchen sanitation (cleaning toilets, sinks, showers, dishes, refrigerators and appliances, etc; restocking supplies)
• Properly mixing cleaning chemical solutions
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Residential Home Cleaner
WeClean - Buffalo, NY
April 2022 to October 2022
Responsibilities
• Home cleaning with extra attention to very fine detailing
• Cleaning, washing, and dusting surfaces, countertops, mirrors, and windows
• Vacuuming, sweeping, and mopping all floors and carpets
• Trash removal and changing all waste baskets
• Bathroom and kitchen sanitation (cleaning toilets, sinks, showers, dishes, refrigerators, stoves, and appliances, etc)
• Properly mixing natural cleaning solutions to meet sanitation requirements
• Coordinating schedule availability with clients
• Keeping a pleasant and positive attitude around clients in their homes, and to neighbors while promoting services
• Maintaining good communication on what is expected per client and answering client questions
• Taking before & after photos of homes and uploading them to company's work app
• Distributing business cards/promotional handouts to client's neighbors and passer-bys
• Driving up to 30 minutes to client homes several days a week
• Welcoming interaction with all pets
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Damage Restoration Technician
Paul Davis Restoration - Buffalo, NY
October 2021 to April 2022
Responsibilities
• Removing hazardous/biohazardous waste in homes and businesses
• Removing mold and fire damage using cleaning chemicals and specialized equipment/machines
• Sanitizing locations after damage removal
• Properly mixing cleaning chemical solutions
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Hotel Housekeeper
Red Roof Inns, Inc. - Buffalo, NY
February 2020 to November 2020
Responsibilities
• Cleaning, washing, and dusting all surfaces, countertops, mirrors
• Vacuuming, sweeping, and mopping all floors and carpets
• Cleaning microwaves and refrigerators
• Trash removal and changing all waste baskets
• Cleaning up and disposing of hazardous/biohazardous waste
• Bathroom sanitation (cleaning toilets, sinks, showers, mirrors, etc; restocking supplies)
• Making beds in a pristine and presentable manner
• Maintaining outside entryways
• Washing and neatly folding laundry
• Answering guest questions with a positive and friendly attitude
• Delivering supplies and laundry to guests quickly
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Audio Transcriptionist
Rev.com - Remote
September 2019 to January 2020
Responsibilities
• Listening to audio files and carefully transcribing all audio
• Using specific or detailed labeling of speakers, distinguishable sounds, and music changes
• Recording time tracking of all audio within files
• Maintaining perfect typing of all words, grammar, punctuation, and special characters
• Identifying volume and emotion within speech and ensuring proper punctuation is always used
• Researching proper names, places, and occasional foreign words if any uncertainty during transcribing
• Ensuring quiet focus and careful listening to identify and transcribe background/less noticeable audio
• Understanding the risk of error in incorrect name spelling, homonyms, and general mishearing of words
• Proofreading all completed transcriptions before submitting
• Following specific guidelines for flagging and removing broken audio files
• Completing and submitting transcriptions by deadline
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Custodian
USI Building Services - Buffalo, NY
November 2009 to April 2011
Responsibilities
Custodial work on three floors of JCPenney:
• Cleaning, washing, and dusting all surfaces, countertops, mirrors
• Vacuuming and sweeping all floors and carpets
• Trash removal and changing all waste baskets
• Using trash incinerator with proper safety precautions
• Cleaning up and disposing of hazardous/biohazardous waste
• Bathroom sanitation (cleaning toilets, sinks, mirrors, etc; restocking supplies)
• Maintaining outside entryways
• Answering customer questions with a positive attitude
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Store Model
TT New York - Buffalo, NY
September 2009 to November 2009
Responsibilities
• Modeling formal dresses and footwear
• Staying attentive to passerbys and promoting sales to more likely customers
• Scouting surrounding property in formalwear to initiate conversation with potential customers and promote store
• Answering customer questions with a positive attitude
• Maintaining a professional appearance and posture
• Handing out promotional flyers
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Kitchen Crew
Just Pizza - Buffalo, NY
June 2008 to September 2008
Responsibilities
• Preparing pizzas and salads with proper sanitary requirements
• Ensuring food shipments are free of contaminants and disposing anything questionable
• Answering calls with positive attitude to take orders and answer customer questions
• Accurately writing down orders with proper abbreviations/acronyms for different meals, toppings, and bundle deals
• Ensuring kitchen is always sanitary by frequently cleaning counters, shelves, and floors
• Restocking topping and condiments
• Washing dishes and greasing pans
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Education
High School
Mount St. Mary Academy - Kenmore, NY
2005 to 2009
Additional Information
PHOTO SAMPLES:
https://ashleyabbottphotography.pass.us/samples/