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Patient Services Clinical Supervisor

Location:
Temecula, CA
Posted:
April 21, 2023

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Resume:

Nichelle Lawton, MSN, RN

Temecula, CA ***** 757-***-**** adwnzi@r.postjobfree.com

Nurse Manager

Analytical Skills

Team Leadership / Teamwork

Supervisory Skills

Interviewing and Hiring

Works Independently

Communication

Interpersonal Skills

Precepting / Training

Resource and Service Coordination

Clinical Setting Experience

Written/Verbal Communication

Assessing / Planning / Implementing

Quality Improvement

Professional Development

Cultural Competence

Conflict Management

Process Improvement

Organization/Multi-Tasking

Regulatory Compliance

Education Programs

Nursing Education

Self-driven professional who demonstrates active listening, effective communication, and excellent interpersonal skills. With more than 15 years of experience including accreditation audits, patient services, staff management, performance improvement, and talent acquisition, exhibits exemplary leadership skills with the ability to develop, coordinate, and implement all aspects of an acute nursing care delivery system. Thrives in fast-paced, stressful environments with the ability to collaborate with a diverse group of individuals from various backgrounds, situations, and age groups. Proficient in Microsoft Office Suite.

CORE PROFICIENCIES

PROFESSIONAL EXPERIENCE

TEMECULA VALLEY HOSPITAL Temecula, CA 10/2017 – Present

Clinical Supervisor

Coordinate, implement, and evaluate healthcare activities in collaboration with the healthcare team to ensure optimal care for all patients. Orchestrate patient care operations, coordinate schedules, assign and monitor staff nurses, and complete accreditation audits. Identify opportunities for improvement and implement solutions to increase quality and efficiencies. Organize and strategize to optimize workflow.

® Notable Accomplishments:

Set performance goals.

Hire and train qualified employees. Precept new graduate nurses.

Coach staff on issues and promptly resolve issues.

Liaise between subordinates and senior management.

Manage a 40-bed medical-surgical unit as the sole Day Supervisor.

Filled in for Director of Nursing for three months during the COVID-19 pandemic.

Maintained retention by implementing morale boosting incentives for employees and engaging with staff. Unified the unit by remaining proactive in rounding and increasing awareness for the need of team comradery.

Participated in DNV accreditation process, and increased stroke education on units by educating staff on early patient

Performed employee evaluations for over 50 staff members.

Participated in New Graduates interview and hiring process.

Teach Nursing Orientation to New RN’s.

Participate on fall committee, Code Blue, med safety, nutrition and wound.

Put together training for annual ACE event with focus on fall prevention

Received two Bee awards and Nominated for a Daisy award.

Assist in payroll/kronos

Registered Nurse, Neuro / Tele Department

Assessed need for, ordered, obtained and interpreted appropriate lab and diagnostic tests. Care for patients with a broad range of ailments and medical conditions including Stroke/TIA, Parkinson’s, Dementia, Seizures, CHF, Chest Pain, Brain Tumors. Closely monitored acute conditions. Developed and implemented patient care plans, including assessments, evaluations, and nursing diagnosis. Performed lab tests and communicated results. Managed care for post-operative patients through discharge. Monitored and cared for post catheter patients.

NAVAL HOSPITAL OKINAWA Okinawa, Japan 10/2014 – 6/2017

Charge Nurse, Medical-Surgical / Emergency Department

Provided direct patient care to military service members and their families. Managed a 22-bed medical-surgical unit and collaborated on an interdisciplinary team to provide quality patient care. Educated patients and their family members on diagnoses and treatment plans. Administered medications, assessed patients, implemented plan of care. Provided wound care, drew lab work, and adhered to all safety protocols and isolation procedures.

EARLIER EXPERIENCE

PALOMAR MEDICAL CENTER Escondido, CA 7/2008 – 7/2014

RN III / Clinical Supervisor

Coordinated nursing care for individual or assigned group of patients within an assigned unit. Supervised and directed activities of various levels of assigned nursing and ancillary personnel. Served on Unit Practice Council, Diabetic Committee, and Fall Committee. Precepts new graduate nurses and transitional nurses. Served as Charge Nurse for one year and Supervisor for three years. Exhibited excellent leadership and clinical skills.

UNITED STATES ARMY Fort Eustis, VA 8/2001 – 8/2009

Staff Sergeant Honorably Discharged

EDUCATION AND CREDENTIALS

Master of Science in Nursing University of Phoenix San Diego, CA

Bachelor of Science in Nursing George Mason University Fairfax, VA

Certifications

BLS 9/2023

ACLS 9/2023



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