Sarah Brennan

*-*** ******** ***

Ottawa, Ontario

K1K2K5

adwnz5@r.postjobfree.com

343-***-****

PROFESSIONAL PROFILE:

Experienced Customer services representative, with vast experience and knowledge in customer service relations. I am able to offer support and work as a team player. Able to adapt and change to situations and problem solve as they may arise. Can communicate effectively and work efficient in fast paste environment. I am also certified by the ministry of labor for conducting all health and safety measures, Safety is my number one priority and I take this very seriously keeping all staff and the environment they work in are safe and healthy.

HIGHLIGHT OF QUALIFICATIONS:

Communication

Fast learner of products

Team work

Certified Health and safety inspector

First Aid CPR Level A,C and D-FIB

Word

Excel

Outlook

RELEVANT SKILLS

Customer Service:

Empathy and Patience

Attention to detail

Improving customer experience

Positive attitude

Active listening skills

Keen Observation and Critical Thinking

communication

ability to adapt and change to situations

Time Management and Organization

Ability to problem solve

Provide friendly and efficient service

Strong support

Additional Skills:

Volunteered Queensway Carleton Hospital Geriatrics unit

Worked in retirement homes

ADDITIONAL ACTVITIES

Volunteered for many different activities over the years with Queensway Carleton Hospital for fund raisers

Volunteered at different school fund raising events, Terry Fox Run, UNICEF

Education

Bell High School June 1995-Sept 1998

High School Diploma

Algonquin Careers Academy July 2021-2022

Personal Support Worker Certification

Work History

Concentrix

May 2022- Present

Customer service

Sales Agent

Billing

Ontario Medical Supply November 2020- August 2021

Customer Care Representative

Change of billing

Funding for clients

Secretarial duties

Ontario Medical Supply August 2018- November 2020

Customer Service Representative

Created orders

Helped clients on a daily basis

Speedy messenger Service July 2014- Aug -2018

Medical Courier, Ottawa

Delivered medication to clients

Delivered equipment to clients

Delivered timed and temperature safe

Narcotics to doctor’s offices and hospitals

Yuri’s Custom Flooring

August 2011-July 2014

Part owner in company

Handled all administrative duties

Installed flooring

Created quotes

Avo’s Quality Flooring June2010-August 2011

Cleaner

Administrative duties

Flooring installer

Toys R Us

June 2008- August 2010

Cashier/Daily Coin Return

Regular cashier duties, stocking shelves

Daily coin returns, counting tills, deposits balancing all monies

References available upon request

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