LEO CAMPBELL, SHRM-SCP

Hamilton, NJ 786-***-**** adwnyu@r.postjobfree.com

Professional Summary

Fast-tracked, positive, strategic, solutions-oriented Human Resources leader with 20+ years of diverse human resources experience, with a proven track record of process improvement, prudent decision-making, and effective relationship- building. A dedicated business partner who has developed 8 VPs/HR Directors under engaged tutelage. Known to be a self-starter that employs relevant business acumen with expertise in influencing, leadership, training, talent acquisition, employee relations, performance enhancement, development, and inclusion to support business objectives. Skills

Process Improvement Exemplary Oral and Written Communication Skills Executive Leadership Start Up, Midsized, Large, & International Experience Strategic and Tactical Planning Diversity, Equity and Inclusion Ambassador Internal and External Consulting Business Transformation Team Building/ Coaching/ Mentoring Organizational Design & Development Leadership Development Change Management

Labor and Employee Relations Independent motivational speaker/ service trainer Trained in FMLA/ADA/EEO/WC MS Office/ Google Suite/ LMS proficient Multi-level/ behavioral interviewing expertise Talent Management Work History

Head of Human Resources 10/2022-present

Universal Yums -Roseland, NJ (70 team members)

• Implements all short and long-range organizational Human Resources goals, objectives, strategic plans, policies, and operating procedures for a DTC, highly-profitable, start-up facility comprised of a diverse, multicultural workforce

• Drives efficiencies through the implementation of KPIs utilizing analytics and data to achieve successful outcomes

• Provides strategic direction and oversight for wage and salary programs; ensures regulatory compliance and competitive salary levels necessary to attract and retain qualified talent

• Collaborates with founders and leadership to execute executive planning and decision making to achieve company goals

• Designs, implements, and ensures all employee engagement strategies and functions to foster a positive and productive work environment

• Provides direction and oversight in the development and implementation of employee relations strategies and programs designed to minimize and mediate workplace disputes

• Directs the development of training and organizational development programs by conducting needs assessments to address personal, professional, and organizational needs of Home Office and Warehouse staff

• Responsible for the alignment of strategic budgetary, operational, and HR business objectives

• Negotiates vendor contracts related to office maintenance, employee benefits, legal compliance, IT, and recruiting

• Ownership of Home Office facility, including all safety, maintenance, and IT matters

• Monitors and evaluates programmatic and operational effectiveness, and influences changes required for improvement

• Provides broad administrative leadership and coordination with function leaders and their direct reports Deputy People and Culture Manager (VP, Retail) 1/2021-7/2022 IKEA, USA -Conshohocken, PA (13,000 team members)

• Drove and supported domestic and global initiatives of the Human Resources retail and distribution facility functions

• Supported and worked closely with ED&I implementation and roll out, reinforcing Company diversity initiatives

• Managed 9 Regional HR Directors, coordinating the efforts of direct reports in order to collaborate effectively with operations partners and ensure strategic alignment

• Assisted in the business transformation and organizational development and design for IKEA USA initiatives

• Responsible for the alignment of strategic operational and HR business objectives

• Revamped team communication strategies and workflow design, focused on implementing efficiencies measured through quantifiable metrics

• Redesigning of people resource deployment, streamlining practices and implementation of new regional structure Director of Human Resources 1/2020-1/2021

Blue Apron -Linden, NJ (1200 team members)

• Lead executive leadership through organizational development and change management initiatives including organizational design, evolution, development, etc.

• Diagnosed opportunities for learning and development programs; develop and facilitate organization-specific training sessions; assess training effectiveness through evaluations

• Supported the compensation review process to ensure consistent and fair decisions are made in regards to promotion, bonus, and salary increases; provide training and counseling on the performance management process

• Designed and implement SOPs constructed to drive business practices, and support effective HR processes

• Created policies, organizational structure, define roles and responsibilities to propel the professional and personal development of the Human Resources staff and overall leadership team

• Advised and guide the efforts of adjacent company facilities, offering tactical expertise and direction Human Resources Business Partner 1/2016-12/2019

Staples-NE Region 1 -NY/NJ/CT/RI/VT (96 stores/2800 team members)

• Partnered directly with the RVP, district managers, and store leadership, in order to advance retail goals for region

• Creation/ facilitation of regional initiatives focused on compliance, engagement, talent, and leadership development

• Revamped of management on-boarding process through formal certification to increase retention and reduce turnover

• Stewardship of total associate relations domain and overall associate engagement environment

• Identified challenged leaders through analytics and application of effective performance management methods

• Overhauled management recruitment processes; driver of succession planning and talent acquisition strategies

• Influenced of operational decision-making, leveraging human capital to drive results in multi-unit environment

• Selected as HR Business Partner of the Year, Division 1, 2017 Director of Human Resources 9/2014-1/2016

Abigail Kirsch/ Pier 60, LLC- New York, NY (320 team members)

• Responsible for the daily execution of all human resources functions, including coaching; counseling; recruitment; unemployment; workers comp; and employee relations

• Developed engagement strategies to motivate a workforce comprised of union and non-union full-time, part-time, on-call, and temporary associates (union was de-certified shortly after my tenure)

• Executed of all leadership, mentoring, and training programs to enhance staff performance

• Constructed all associate recognition programs and establishment of associate opinion survey

• Accountable for all audits, assessments, and compliance as it relates to federal, state, and local laws

• Created all internal branding initiatives; facilitated Executive Leadership focus group to establish new mission statement

• Designed and executed on-boarding process for 100 new team members for opening of brand new venue President and CEO 5/2014-present

Career Guru, LLC- Trenton, NJ

• Delivery of business solutions focusing on human resources practices and protocols

• Career/ executive coaching guidance, offering guidance to both individual and group stakeholders

• Customization of leadership and customer service training programs to drive company goals

• Small business products, concentrating on marketing, store design, product presentation, and customer service Corporate Manager of Education and Career Development 6/2007 to 10/2013 Loews Hotels – New York, NY (7000 team members)

Partnered with Chief Talent Officer and Vice President of Operations to coach, influence, and foster collaboration with twenty General Managers, senior field leaders, and mid-level managers to link corporate initiatives and drive business results

Drove company performance and achievement of service levels through focused, team operational reviews, structured coaching, and managing to enterprise targets Executed hi-potential program; identifying future leaders for company and implemented stretch initiatives Supervised/implemented training programs to drive guest relationships and adherence to company standards Facilitated and designed training modules for executives, department heads, and line-level staff, including coaching and counseling, performance appraisals, and 7 Habits of Highly Effective People/ 4 Disciplines of Leadership Sourced/executed management training programs for long-term development and augmentation of bench strength Conducted training and standard audits for multiple locations, assuring performance alignment at all levels Executed annual needs assessment to identify areas of opportunity to improve processes in service delivery and team member skills proficiency

Developed and facilitated new-hire orientations for new properties and conversions (8 projects) Coordinated task force assignments, utilizing HRMS, identifying strengths with need areas for driving business results and development purposes

Executed HR Director/ Executive Committee responsibilities for field property on extended interim basis, functioning as Human Resources Director in addition to maintaining corporate role (2008-2009) Director of Human Resources 10/2004 to 6/2007

Loews Philadelphia Hotel – Philadelphia, PA (450 team members) Partnered with Vice President of Human Resources, General Manager, and nine Executive Committee Members to propel business results and foster positive work environment Lead team member outreach program that resulted in positive outcome for hotel in NLRB vote (141-80) Developed systems to allow consistency in successfully complying with all local, state, and federal laws; validated by annual company audits

Directed efforts of four human resources managers to deliver service experiences that resulted in achieving highest EOS in hotel's history (.14 increase YOY)

Negotiated vendor contracts and maintained third party relationships to support human resources functions Built a comprehensive recruiting strategy, allowing more efficient placement of thoroughly vetted, superior candidates

Reduced turnover of new hires by 11% in first year by initiating sound team member relations initiatives such as 30-day certifications (34%-23%)

Handled understaffing concerns, disputes, terminations, and administering of disciplinary procedure Conducted salary survey research for both exempt and non-exempt positions Educated and advised employees on group health plans, voluntary benefits, and 401(k) retirement plans Managed the employee rewards programs

Assistant Director of Human Resources 8/2003 to 10/2004 Loews Miami Beach Hotel – Miami Beach, FL (1200 team members) Directed work activities of two mangers and three line-level team members relating to recruiting, compensation, labor relations, and employee relations

Managed and enforced company policy and procedures relating to all phases of human resources activity Oversaw the employee offer process with 10% at the exempt level Supervised employment verifications, references, and criminal background check process for new hires Educated and advised team members on group health plans, voluntary benefits and 401(k) retirement plans Conducted all coaching, counseling, discipline, investigations, and termination responsibilities Supervised salary survey research for both exempt and non-exempt positions. Monitored and updated key human resource metrics, including turnover and terminations, using reporting tools within the HRMS database

Manager of Education and Development 6/2001 to 8/2003 Loews Miami Beach Hotel – Miami Beach, FL

Created and developed training tools commensurate with team member role/ expertise in order to drive company and property results

Facilitated train-the-trainer sessions for leadership and line-level teams to ensure digestion of adopted initiatives Evaluated the effectiveness of training programs and recommended enhancement strategies to senior leadership Coordinated on-going technical training and personal development classes for staff members Conducted three-day orientation sessions and organized on-the-job training for new hires and existing team members

Organized and edited training manuals, multimedia visual aids, and other educational materials to assist in achieving established goals

Trained staff during meetings, conferences, and workshops Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance

Led coaching, counseling/feedback sessions; created "Managerless Roundtable" concept Manager of Education and Development 11/1999 to 6/2001 Loews Philadelphia Hotel – Philadelphia, PA

Created, developed, and established all education materials and training initiatives for hotel opening Designed training materials and facilitated programs for 450 opening team members; exempt and non-exempt Conducted 2 1/2 day orientation sessions and 30-day on-boarding process for all staff Delivered a wide variety of courses including topics on communication, ADA, team building, problem resolution, and luxury service delivery

Supervised line-level training team, responsible for new hire and on-going training initiatives Certifications/ Memberships

SPHR, June 2014; re-cert June, 2018

SHRM-SCP, 2014; re-cert May, 2022

SHRM Member

Franklin Covey Client Facilitator

Talent + Interview Specialists

NAAAHR Board member, 2006-07

Education

Penn State University - State College, PA Communications 1988-1990 Performance Milestones

Staples Division One HR Business Partner of the Year-2017 Training Magazine's Top 125 finalist; most recently #49, 2011

(authors application)

Industry Panelist/ Facilitator, AHLA Conference, 2011 Guest Facilitator HR in Hospitality- National Conference, 2011 Guest Facilitator NSMH National Conference, 2011

Guest Facilitator- NACE Regional Conference, 2009

Guest Facilitator NSMH NE Regional Conference, 2009 Leadership Award- Loews Miami Beach Hotel, 2006

Spirit Award- Loews Miami Beach Hotel, 2005

Industry Panelist, NSMH NE Regional Conference, 2004

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