DR. MARY KAY TAYLOR, MBA, GTML, SSCC, CSSMBB

Greater St. Louis, MO 607-***-**** adwnxg@r.postjobfree.com www.linkedin.com/in/drmary-kay-taylor

INNOVATIVE CERTIFIED CHANGE MANGEMENT & OPERATIONAL EXCELLENCE PROFESSIONAL

Driving significant results through the creation and implementation of organizational change management strategies that maximizes employee change adoption.

Accomplished and results-driven Director with broad-based expertise in building and leading effective approaches for enterprise change management, by leveraging structured change management methodology, process, and tools to create stakeholder engagement, communications and learning strategies.

Delivering results in leadership roles overseeing continuous improvement, operational excellence, and technology enhancement initiatives. Holds multiple professional credentials, including Change Management Practitioner, Change Management Specialist, Certified Six Sigma Master Black Belt, and Global Talent Management Leader

Expertise in leading teams of professionals in the implementation of strategies that effectively improve productivity while meeting operating and fiscal targets; with Washington University in St. Louis, serves a key role in the creation of a comprehensive change management strategy and implementation plans to support transformational projects impacting the university’s research, veterinary, and husbandry operations.

A demonstrated record of success establishing relationships and motivating teams to produce consistent results in a series of leadership positions with Washington University in St. Louis, Edward Jones, and with multiple consulting firms.

APMG certified Change Management Practitioner

Trusted Change Advisor/Coach to Leadership

Enterprise Change Management leader

Builder of High-performing teams

Experienced Lean and Process Improvement champion

Dynamic talent management champion

Highly engaged communicator, presenter, and trainer

Proven IT and digital transformation leader

Professional Experience

2022 to Present • WASHINGTON UNIVERSITY IN ST. LOUIS ST. LOUIS, MO Washington University in St. Louis is a private research university that is ranked among the most prestigious universities in the United States and in the world by major institutional publications. Associate Director / Director of Project Portfolio Management & Analytics Joined the university in a newly created strategic role with a focus on building out division-level strategic roadmaps, leading process improvement, developing change management strategies, and leading long range strategic initiatives. Leads and supports the execution of the Division of Comparative Medicine (DCM) key strategic priorities, with a scope of work that includes ideation of opportunities, analysis, roadmap development, change management process, and portfolio alignment and oversight.

• Leads the development of an end-to-end change management strategy and associated implementation plans including stakeholder identification and outreach, change network development and management, organizational readiness assessments, resistance management planning, communications planning, and training program development.

• Assess the change impact by identifying key stakeholders impacted by the change, conduct impact analyses, and assess change readiness.

• Develop and execute stakeholder engagement plan to anticipate and minimize resistant behaviors from employees and stakeholders impacted by the changes.

• Establishes, manages, and directs the Quality Assurance and Operational Excellence department and staff to ensure that all operations and procedures meet the compliance requirements of all regulatory and accrediting agencies.

• Serve as the Kaizen and Lean Six Sigma Champion/Sponsor/Change Coach/Advisor for division-wide process improvement projects.

• Conduct high-level executive presentations and communicate with executives on key operational change initiatives. DECISION MAKING AND IMPACT: Makes decisions that impact operations and personnel in the DCM animal facilities; scope includes approx. 325,000 sq feet of animal facilities and over 200 staff DR. MARY KAY TAYLOR, MBA, GTML, SSCC, CSSMBB

2021 to 2022 • EDWARD JONES INVESTMENTS ST. LOUIS, MO Edward Jones is a financial services firm headquartered in St. Louis, Missouri that serves investment clients in North America through a branch network of more than 15,000 locations and 19,000 financial advisors. HR Project Leader (Contract Role)

Led a major transformational HR learning experience platform (LXP) project with a high degree of visibility, and urgency spanning multiple areas, divisions, and outside vendors. Served as project leader for the project including securing resources, tracking budget, and managing the project change management process. Scope of accountability included the coordination of work with internal and external vendors aligned with firm priorities, and ensured project schedule, scope, and quality objectives were met using metrics and controls to measure progress, take corrective action, and escalate issues to the senior leadership team.

• Credited with establishing a detailed project plan, as well as a change management and business case strategy that secured approval for a $4MM investment in 30 days.

• Influenced the selection of a Learning Experience Platform (LXP) vendor offering features and functionality aligned with the needs of the business.

• Leveraged the use of cost/benefit analysis to build and submit recommendations to leadership. Developed business cases and ROI forecasts and calculations for senior management.

2021 to Present • STRATEGY DR. CONSULTING GREATER ST. LOUIS, MO Strategy Dr. Consulting is a management consulting firm that works with businesses and organizations to develop business strategy, organizational design, and human capital management solutions to meet their needs. President, Principal Consultant

Serves as a trusted advisor and subject matter expert, providing guidance and direction to public sector organizations, private companies, and nonprofit organizations on strategies focusing on change management, talent development, performance optimization, and organizational design. Advise clients on the enablable of IT and digital transformation programs by aligning the key goals of the organizational strategic plan. Applies subject matter expertise in Agile, Lean methodologies, Human-Centered Design, and Design Thinking to enable client success:

• Within each engagement, coach senior client leaders and C-level executives to drive improvements in organizational change, business operations, talent management, and stakeholder analysis.

• Coordinate assessments of technology capabilities, organizational culture, performance, and readiness for change, identifying opportunities for improvement.

2004 to 2021 • AMD CONSULTING LLC / POLE STAR CONSULTING BINGHAMTON, NY / O’FALLON, MO Principal, Consultant

Pioneered the launch and continued management of a consulting firm working with clients that included Fortune 100 corporations. Engaged with clients to assess needs, serving as the foundation for the creation of programs, strategies, and solutions for project management, change management, workforce development, and corporate learning and development. Provided expertise in the development of leadership and management experience frameworks, high-potential development programs; succession planning philosophy & methodology; coaching & mentoring solutions. Leveraged AI technology partnerships in customizing knowledge management solutions that drove execution of business strategies and maximized organizational learning capacity. Employed agile development, lean methodologies, and design-thinking to create a firm foundation in developing talent plans, engagement strategies, and retention solutions that transformed client businesses.

• Project Management: Revamped Project Management methodology, techniques and tools for a billion dollar project with a major aerospace and defense company production site, driving alignment with PMI standards, improving coordination, and increasing on-time delivery.

DR. MARY KAY TAYLOR, MBA, GTML, SSCC, CSSMBB

2016 to 2021 • FRANKLIN UNIVERSITY REMOTE

Franklin University is an online accredited, nonprofit private university offering bachelor, masters, and doctoral degrees. Lead Faculty, BSHIM Health Information Management/DBA Faculty Advisor/MBA Adjunct faculty

Provided program faculty oversight of 15 remote adjunct professors. Developed curriculum in alignment with programmatic accreditation requirements and federal education standards. Served as the Change Management Advisor and instructor for Change Management courses for doctoral and MBA students. Mentors and guides doctoral students for success in their doctoral courses and dissertation writing efforts.

• Key Accomplishment: Achieved full accreditation approval from national HIM CAHIIM program accreditors. 2020 to 2021 • COLORADO STATE UNIVERSITY (CSU) GLOBAL, HUMAN RESOURCE MANAGEMENT REMOTE CSU Global is an online, independent state university that offers bachelor’s degree programs. Adjunct Professor in Human Resources and Business Administration Taught online courses to undergraduate and graduate students in the areas of Human Resources and Business Administration, consistently meeting goals for knowledge retention and individual growth in all classes. Education and Professional Certifications

CAPELLA UNIVERSITY

Doctor of Business Administration (DBA), Specialization in Human Resource Management UNIVERSITY OF MARY WASHINGTON

Master of Business Administration (MBA), Concentration in Organization and Human Resource Development STATE UNIVERSITY OF NEW YORK AT UTICA

Bachelor of Science (BS), Health Information Management Change Management Practitioner, APMG International, Inc Change Management Foundation, AMPG International, Inc Change Management Specialist (CMS) – Management Strategy Institute Six Sigma Champion Certified (SSCC) – Management Strategy Institute Certified Six Sigma Master Black Belt (CSSMBB) – International Six Sigma Institute Global Talent Management Leader (GTML) – Talent Management Institute Associate Professional in Talent Development (APTD) – Association for Talent Development Agile Project Management Fundamentals (APMF) – Management Strategy Institute Registered Health Information Administrator (RHIA) – American Health Information Management Association (AHIMA)

Enterprise Design Thinking Practitioner – IBM Corporation

Contact this candidate