DONNETT COLLEEN ANDERSON
adwnty@r.postjobfree.com
Objective: Seasoned Customer Service Professional seeking a position
As a Medical Assistant in a busy Physician Office. As a Customer Service Specialist with an established track record working for Organizations of all sizes. I am keen to delivering
Timely service and working with tight deadlines while putting out a product of impeccable accuracy. .
Work Experience
08/21 –Present All medical Personal, Medical Assistant, swabbing crew
Members and Guest on the Equinax Ship. Resulting samples for patients to have their results. Upload samples to Government Data base.
06/21 – o8/21 Apex call Center: Outbound call to veterans to have them refinance their mortgage at a lower inters rate.
02/21 – 06/21 NPG Group: Customer service Rep. Registering person
For all 3 Covid 19 vaccines. Registering individuals for
Covid Vaccines And Giving Covid Vaccines
10/20 – 01/21 LLc Construction: Nanny to 3 Children on week ends.
07/20 – 09/20 Exchange Health: Offering Medicare insurance to qualified person.
04/19 – 10/25/20 West International: Customer Service Representative. Greeting visitors to the Pelican Harbor Park. Informing Them of the rules of the rules and protocol of the park, For Covid 19.
07/20 – 01/10/21 Overall Construction LLC. Worked weekends Taking care of 3 children. One of whom was blind. Preparing meals, feeding them, taking for walks and putting them to bed.
01/18- 02/28/18 University Dodge : GENERATED CUSTOMER SERVICE Representative. Generating sales by taking inbound calls, making outbound calls to potential buyers. Locating the vehicle they request, making Appointments for them to come test drive the vehicle and make their purchase.
09/17- 12/26/17 Alorica : MEDICARE CUSTOMER SERVICE AGENT completed Customer service training in Medicare enrollment, Then went to do enrollment for customers for their part ‘D” plan .doing initial enrollment over the phone. Started annual enrollment in October of 201. Moved on to benefit and customer service assisting members, providers, pharmacies and brokers/agents issues regarding with medications.
06/2014-Present Arena Operating Co., Sunrise Florida
BBT. EVENT STAFF : Security check in patrons in the arena, usher patrons to their seats, directing persons around the arena.
02/2016-Present Epic Productions Stage hand Miami Florida
Set up risers and musical equipment to ensure props affixed properly
02/2017 – 04/28/17 Doctors Health Group, Planation Florida
MEDICAL ASISTANT
Checking out Patients, Delivering Scripts for
Medications and external Lab work, Vitals, EKG
Draw Blood, Urine Test.
09/2016-12/2016 Planned Parenthood : MEDICAL ASSISANT
Draw blood, check in patients, do intake, clean rooms and replenish instruments and supplies. Clean and sterilize instruments at the end of the day. Do urine test.
05/2016 -08/206 Dr. Michele Morrison Pembroke Pines MEDICAL ASSISTANT
Checking in Patients, Confirming appointments, rescheduling appointments, delivering lab results, doing
Referrals for external labs and for mammograms
10/2015-01/2015 Caribbean Cruise Line Fort Lauderdale
10/2014-02/2015 Om Shanti Clothing West Park Florida
Warehouse worker
06/2014-11/2014 Broward Water Company Deerfield Beach
09/2013-05/2014 Building & Grounds, INC. Weston, FL
09/2013-12/ 2013 Collecting Petitions Hollywood, FL
01/2013-08/2013 Clara La Rocca Boca Raton, FL
Housekeeper/Caregiver
01/2010-11/2012 Popovich Family, Boca Raton, FL
Housekeeper/Caregiver
05/2009- 04/2010 Building & Grounds, INC. Weston, FL
Housekeeper cleaning hotel rooms
I have done Customer Service, In Banking, Insurance,
Hospitality. I have also worked in Media (Radio) My
Range from teller to other banking service. I have been
Personal assistant, I have managed a retail store with 12
Staff members. Where I had to schedule them for work
Days off, and vacation. Balance cashiers, do daily sales chart
Monthly reports. Deposit
07/03- 01/09 Digicel Jamaica Limited, Kingston, Jamaica
Corporate Sales Manager
Meeting with CEO’s Senior Management
Staff of Companies offering information
And selling cell phones and wireless land lines.
Having sale days at these companies selling cell
Phones to staff.
Education:
May/2014- June 2015 American Institute, Margate, FL
Medical Assistant Diploma
09/87- 06/88 Extra Mural Studies, Kingston, Jamaica
Associates Degree in Management Studies.
Languages: English and basic Spanish
Michael Davis 951-***-**** Character Reference
Clyde Higgins 305-***-**** Former manager
Ann Louis 551-***-**** Former supervisor
Credentials:
Basic Life Support and Security Licenses, Medical Assistant Diploma