Retail Operations Leadership

Business Leadership / Operations Management / Profit Optimization

Strategic leader with experience driving success in all facets of business operations, financial management, marketing, and sales within highly competitive markets. Analytical professional skilled in collaborating with all levels of executive leadership in order to achieve established business and financial objectives. Proven track record of success in maximizing productivity, sales volume, and revenue growth while adhering to business standards, policies, and procedures. Collaborative communicator continually focused on leading and mentoring cross-functional teams to peak performance in fast-paced, deadline driven environments.

Areas of Expertise:

Business Development

Operations Management

Revenue and Profit Growth

Strategic Sales and Marketing

Team Leadership

Budget and Cost Control

Organizational Efficiency

Staff Training and Development

Financial Management

Problem Resolution

Professional Experience

Academy Sports and Outdoors – Beaumont, Texas

Logistics Manager / Hardlines Manager 2016 - Present

Global vision for entire store.

Manages all back of house processes and functions to include, but not limited to receiving, reverse logistics, asset protection, and store maintenance.

Identifies training and development opportunities to execute strategy within department to meet company training objectives and goals.

Manages entire evaluation and succession planning processes.

Identities and mentors future leaders.

Implements at the department and store level based on feedback provided by customers and associates as well as by assessing business needs.

Lowes – Louisiana and Texas Locations

Store Manager 2004 - 2015

Administrated annual financial plans by managing inventory, stores sales, and NBT budgets.

Implemented new company initiatives, providing staff training and development to ensure success.

Fostered key relationships with store and regional staff, customers, vendors, and members of surrounding community.

Evaluated performance of staff and assistant managers, offering growth opportunities to maximize effectiveness in meeting personal and professional goals.

Enhanced performance of Assistant Store Managers, Store HR Manager, and Loss Prevention Manager by leading coaching and mentoring programs.

Championed succession management activities throughout all departments of store to ensure high quality talent fulfill key rolls.

Ensured corporate operational standards were maintained by directing all aspects of inventory management, sale programs, and compliance.

Assistant Store Manager 1993 - 2004

Elevated store brand by executing sales programs, identifying sales opportunities, and leading staff training opportunities.

Developed and executed innovative plans to improve customer service by meeting specific needs and providing problem resolution.

Protected company liabilities and safety to employees and customers by maintaining safety awareness programs.

Conducted performance management activities, actively evaluating and delivering feedback to employees on outcomes achieved.