Rod Richardson

Florence, SC *****

adwnpp@r.postjobfree.com

+1-843-***-****

Work Experience

Front Desk Representative

Homewood Suites Florence, SC

April 2022 to Present

Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.

Efficiently processes updated client information and payments into database.

Ability to multitask effectively in a fast-paced environment.

Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items.

Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times.

Supervisor

Ollie’s Bargain Outlet Florence, SC October 2019 to February 2021

Accomplishes department objectives by supervising staff and organizing and monitoring work processes.

Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.

Conducts training.

Implements and enforces systems, policies, and procedures.

Provides quality service by enforcing quality and customer service standards.

Assistant Manager

Footlocker Florence, SC June 2017 to June 2018

Coaching, motivating the employees to drive sales that deliver exceptional customer service.

Act as a partner between customers, sales associates and leadership.

Delivering sales, customer experience, merchandising, visual, and operational expectations.

Maintains an awareness of all product knowledge, and current or upcoming product and trends.

Ability to learn and share expertise of products and trends to fit customer’s needs.

Sales Lead

Kids Footlocker Florence, SC

June 2016 to June 2017

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

Uphold the quality and productivity of every aspect of your store.

Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products.

Maintaining personal and productivity goals.

Contributes to a positive and inclusive work environment.

Sales/Stock Associate

Footaction

Florence, SC

November 2015 to June 2016

Learning and operating cash register systems.

Assisting customers with sales.

Stocking and organizing shelves and out front where the merchandise were.

Answering questions about company policies, merchandise, and services.

Prepares merchandise to go out onto the sales floor, including display shoes.

Maintains a clean, organized and efficient stockroom while adhering to company standards and safety requirements.

Education

Voorhees University

Business Administration- Denmark, SC

August 2008 to May 2013

Seventy-First High school

High School Diploma-Fayetteville, NC November 2008 to May 2008

Skills

•Customer Service (7 years)

•Retail Management (4 years)

•Key Holder (2 years)

•Inventory (4 years)

•Training (3 years)

•Scheduling (3 years)

•Payroll (3 years)

•Inventory Management (3 years)

•Team Building (2 years)

•Word (10+ years)

•Retail sales (5 years)

•Microsoft Word (10+ years)

•Operations (3 years)

•Administrative Assistant (4 years)

•Receptionist (1 years)

•Telecommunication

•Microsoft Outlook

•Accounting

•Pricing

•Management

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