Dean Schaefer

Lakeville, MN adwnnj@r.postjobfree.com 952-***-****

SUMMARY

Senior level information technology professional with proven leadership that includes being a Co-Chair of the Diversity Advisory Council for the Federal Reserve Bank of Atlanta. Business System Analysis. Setting up IT operations and managing IT staff in the Philippines. A key member and decision maker in the implementation of a new ACH payment system for the United States. Leadership in modernizing technology within an organization. A key information security liaison working on projects to strengthen security of data and information. Managing day to day operations of Trading and Brokerage system applications.

Technical skills include:

IT Management, Microsoft Power Platform, Modernizing Business Automation, ACH Unix platforms, Jira, Agile DevOps, Information Security, Service Now, Project Management, Defect Management, Azure and Active Directory, Technology design, Mainframe, SQL F5 networking, Trading Systems, AutoSys, Tableau, Multi Factor Authentication, B2B applications, Educational Trainer of Business Applications.

Operating System expertise includes:

MVS, Unix, Microsoft Server, Cloud computing.

PROFESSIONAL EXPERIENCE

FEDERAL RESERVE, Minneapolis, MN July 2021 – March 2023

Business System Analyst III

Execute information security reviews and implement new and developing information security standards.

Managing Projects throughout a development cycle.

Meet with Stakeholders presenting new ideas and technologies on enhancing growth within the Federal Reserve

Work on highly sensitive initiatives within banking and regulatory.

Design and implement new Microsoft Cloud solutions.

Educating the public about the Federal Reserve.

Work on developing business process automation using such tools as Microsoft Power Automate and Power Apps.

Onboarding and Offboarding of personnel.

Training of new personnel within the division.

Product owner of many applications.

FEDERAL RESERVE, Atlanta, GA Aug 2017 July 2021

Business System Analyst III

Senior level responsibilities in managing ACH payment systems and DevOps defect management.

Work with stakeholders on project design and implementation plans of ACH modernization.

Worked extensively in an agile environment in getting projects built out and visually creating dashboards in tracking releases.

Manage defects throughout the development stages with Developers, QA Testers, and Business stakeholders.

Key member of implementing a new ACH system for the United States.

Organize and lead cross functional root cause analysis.

Work on gathering data requirements of financial reporting with external financial institutions in associations with mergers. Providing data requirement results to developers.

Manage and organize implementation of financial institution reporting associated with mergers.

Served as a Co-Chair of Diversity Equity and Inclusion of the Atlanta Federal Reserve.

Developed DevOps Jira dashboards in modernizing project development tracking.

Implemented a script automation approval process in SharePoint.

Senior level on call responsibility.

Educating the public on the Federal Reserve in public speaking engagements.

HORTON WORLDWIDE, Minneapolis, MN Aug 2014 May 2017

Business Analyst/CRM Analyst/Application Manager

Had senior level responsibilities in designing a Business and IT plan for the global use of Microsoft Dynamics CRM in a manufacturing environment.

Conducted departmental user input on application requirements.

Product owner of Dynamics CRM.

Ran extensive training programs in Germany of Dynamics CRM

Designed functional requirements from the concepts which were drawn up.

Met with Stakeholders for feedback on the concepts and functional requirements on the CRM application.

Designed a visual layout of the application and fields for review by the stakeholders.

Created a timeline for each phase of a project.

Completed analysis for additional Software needed to make CRM fully functional.

Wrote complete technical and user documentation which included Visio diagrams.

Developed and ran training programs for our organization in the United States.

Installed and customized CRM based on the functional requirements.

Designed supply chain management process for the I-Store b2b Project.

Designed a plan for the implementation of the I-Store b2b application.

Received Employee of the 4th quarter 2014 for implementing Microsoft Dynamics CRM company wide.

Received the “Get It Done Award” in April 2017 for implementing the I-Store b2b project.

UNISYS CORPORATION, Minneapolis, MN Dec 2012 Aug 2014

Major Incident Manager American Red Cross

Managed outages and root cause analysis of blood and medical systems. This was a lead management role within Unisys for American Red Cross. Additional role as Change Manager using ITIL practices.

Executive client facing on weekly initiatives.

Managed application and server problem issues.

Built SharePoint sites for departments company wide.

Project Manager following agile processes for server and application upgrades.

Managed server, networking, and application teams during outages.

UNITED HEALTHCARE (CONTRACTOR), Minneapolis, MN Sep 2012 Dec 2012

Major Incident Manager

Incident Management of global data center processes Mainframe, VM Ware, UNIX, Enterprise Windows and Networking.

Managed outages and major Application failures in the Healthcare industry.

Managed IT groups to accomplish restoration of applications and infrastructure failures.

ACCENTURE-NAVITAIRE, Minneapolis, MN Oct 2006 June 2012

Senior Operations Data Center Management

Put together a detailed plan and Implemented Microsoft Dynamics CRM for the chemical, insurance, and financial industries.

Set up and Managed Manila Philippine operations and personnel in the furthering development of key processes on Dynamics CRM, UNIX. Windows Server operations, Networking Data Storage, and VMWare.

Worked with senior management and IT group managers to develop a global center of responsibilities between our Manila, Sydney, London, and Poland offices.

Worked globally with clients from all parts of the United States, Europe, and Asia on multiple applications which included running training sessions and day to day support.

Wrote detail Infrastructure procedures for the Global Data Center of Operation in Makati, Philippines.

PIPER JAFFRAY, Minneapolis, MN Nov 2001 Sep 2006

Business System Integration Autosys Production Control

Responsible for end-of-day process of trading systems.

Worked on developing and installing SunGard Global Trader upgrades.

Setting up and managing stock market data transmissions using AutoSys.

Managed financial trading systems at a senior level.

CONSECO FINANCE, St. Paul, MN Aug 1999 May 2001

System Administrator

Developed information flow network for bankcard system involving multiple O/S platforms and HP UNIX environment.

First Data Mainframe System Administrator Credit Card System.

EDUCATION & PROFESSIONAL DEVELOPMENT

UNIVERSITY OF MINNESOTA – Minneapolis, MN

College of Continuing Education CCE in Unix Administration

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