Shaneeya Brown

Reliable and motivated person with great customer service skills

Canton, MA 02021

adwnmp@r.postjobfree.com

+1-617-***-****

I'm a hard working individual that is always helping others. I also am very energetic with a great personality, great communication Skills and great organization skills, which I pay great attention to detail.

Authorized to work in the US for any employer

Work Experience

Property Manager

iStorage - Hingham, MA

May 2020 to Present

I am to run a property from opening to closing. I am responsible for bank deposit, auction set ups and collection calls. I am to sell merchandise and make sure the overall property is secured and operating appropriately as well as maintaining the appearance of the property. Property Manager/Relief Manager

Public Storage - Boston, MA

September 2018 to April 2020

I am to open and run an entire facility over about over 700 units. I'm responsible to show customer's units who have rental reservation and go over rental agreements as well.I also do light house keeping,maintenance and conduct vacates as well as daily bank runs as needed. Customer Service Representative/Cashier

buy buy BABY - Braintree, MA

June 2016 to August 2018

To meet and greet customers at the service desk as well as cashier/returns to the store. I'm also helping customers find items off gift registry in the store in every department while providing excellent customer service.

Customer Service

Stop and Shop Supermarket - Brockton, MA

November 2015 to October 2017

To provide excellent customer service to the clients and make sure they are satisfied with what they are being provided with.

Housekeeping

serene healthcare services - Brockton, MA

March 2015 to June 2015

Responsibilities

Was to maintain the cleanliness of the patients rooms and restrooms. Responsible for the appearance of building lobby and other such things that was pointed to me to complete. Accomplishments

I feel i brought a lot to my position that was very positive. I would inform other coworkers and my boss of things we might have missed that can improve our work for our department Skills Used

I showed great communication with the clients and preformed very well with a short window available. I am very fast paced and accurate with the things I do and I'm not afraid to ask for help because I always did as I'm told.

Back Waiter

P.F changs china bistro - Boston, MA

November 2014 to January 2015

Responsibilities

I was to prepare the clients order and serve there meals. I was also responsible for making sure the customers are served well and enjoying there meals as they dine in the restaurant. Accomplishments

The things I learned is it's always good to have great communication with all coworkers. I also found that working more together makes everything work out in a timely manner. Skills Used

I used my great communication skills and customer service skills to make every customer feel comfortable and receive there food at a responsible time. Activity Assistant

Rogerson Adult Daycare - Jamaica Plain, MA

October 2007 to March 2008

October 2007 - March 2008

Rogerson Adult Daycare Roslindale, Massachusetts Healthcare Services

To assist the nurses with activities with their patients, help with toileting and also clean and prepare tables for the patients lunch.

Dietary Aide/Dishwasher

Saint joseph nursing and rehabilitation - Dorchester, MA March 2007 to October 2007

March 2007 - October 2007

Saint Josephs Nursing and Rehabilitation Center Dorchester, Massachusetts Food and Beverage Production

Prep and prepare food trays specially ordered from residents according to food allergies, set up dinning room eating area for residents coming down and wash dishes to be used and prepared for the next day.聽 Education

High school or equivalent

Charlestown High School

Skills

• Customer Service

• Customer Care

• Call Center

• Property Management

• Management

• Dietary Aide Experience

• Property Leasing

• Yardi

• Assistant Manager Experience

• Typing

• Microsoft Excel

• Microsoft Office

• Section 8

• Administrative Experience

• Event Planning

• Negotiation

• Accounting

• Microsoft Outlook

• Office Management

• Merchandising

• Microsoft Word

• Conflict Management

• Cleaning Experience

• Microsoft Powerpoint

Assessments

Scheduling — Familiar

January 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Customer focus & orientation — Highly Proficient

April 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Working with MS Word documents (intermediate) — Completed January 2019

Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.

Full results: Completed

Customer service fit — Proficient

June 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Work style: Reliability — Expert

March 2020

Tendency to be dependable and come to work

Full results: Expert

Work style: Conscientiousness — Proficient

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Call center customer service — Proficient

August 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

costumer service and office assistance

聽

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