Steven M. Williams
Lanham, Maryland 20706
Tel. 202-***-****
adwnmb@r.postjobfree.com
CAREER SUMMERY
A highly equipped administrative assistant with twenty years of experience of performing a variety of Assistant and management responsibilities who is currently looking to expand his skills within an engaging and dynamic office.
PROFESSIONAL EXPERIENCE
Sound Exchange Washington, D.C.
March 2022-February 2023
Artist Rights Specialist (Contract position)
Documented, researched and decimated all in managing data entry to royalty percentages for artist and bands into the Excel Workbook and worksite intranet (CRM Salesforce), as needed.
Organized and delivered all supply items to have ordered to the Senior Administrative Assistant
Created a strong rapport with teammates, the Facilities department and manager within the Contract site.
Utilized Advanced Problem-solving skills for daily applicated tasks.
ESCOBARARTS, LLC. WASHINGTON, D.C. January 6, 2014 – July 26, 2019
Operations Director (REMOTE POSITION)
Long standing payroll experience within QuickBooks
Appropriated CRM and QA knowledge for Social Media research and development (i.e. Zoom, LinkedIn, G-Suite etc.)
Organize and support marketing events toward projects and custom graphics.
Work with Microsoft Excel and PowerPoint to create financial documents for the company.
Use client service skills working with social media and website marketing for future projects.
Edit, proofread, and decimate all documents and projects for the publication of works and graphics.
COLONIAL PARKING WASHINGTON, D.C
JUNE 13, 2016-DECEMBER 17, 2017
CUSTOMER SERVICE SPECIALIST (CONTRACT POSITION)
Organized and documented fulfillment of monthly parking applications
Managed and maintained credentials inventory.
Worked as front desk impression specialist.
Professionally answered calls and appropriately inform and transferred clients to their respective parties.
Utilized the program Paris 9.0 for client documents and notations.
Worked with Microsoft office that includes word, excel and outlook.
GLOBAL EMPLOYMENT SOLUTIONS ROCKVILLE, MD
November 2013–January 2014
Office Support (CONTRACT POSITION)
Organized and documented files as needed for the Program Supervisor
Professionally answered calls and appropriately inform and transferred clients on phone to their respective parties.
Used online web search for documents and other items as needed for accumulated projects.
Used Google document to update and launch site links to upcoming events for the Organization.
WESTAT RESEARCH ROCKVILLE, MD
December 2012– September 2013
Survey Processing Assistant (CONTRACT POSITION)
Analyzed data and covey into the SPS intranet system.
Chronologically systemized case files for the project
Sorted and filed cases on a regular basis.
Used alphanumerical data processing.
EDUCATION Phoenix College, Associates of Arts-English studies (January 2009-September 2012)
American InterContinental University, Bachelor of Arts-Business Management (December 2019-2021)
SYSTEMS AND LANGUAGES
MS Office Vista
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Quickbooks software
UPS IShip postage software
Hastler IM-480 USPS postage
Salesforce
Slack