RG

RONALD GOINS

adwnle@r.postjobfree.com 828-***-**** Lancaster, OH 43130

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent Quality Auditor with fair approach and strong attention to detail. Reduces errors and increases conformance by conducting thorough audits and routine reviews. Focused on helping root out systematic errors and improve consistency. Productive Package Handler experienced in material handling, inspections and shipping and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Capital improvement planning

Complaint resolution

Personnel management

Key accounts and territory management

Public speaking

Issue and conflict resolution

Systems and automation applications

Sales tactics

PPE use

Problem resolution

Customer service

Communication

Active listening

Reliable & trustworthy

Aderson Merchandising Lancaster, OH

TSL- Territory Sales Lead

01/2023 - Current

Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan. Communicated and coordinated execution of planograms with store management.

Reorganized sales floor to promote sales, displaying high demand products in prime locations.

Updated store planograms in collaboration with management. Used company provided mobile technology to perform basic job functions. Displayed promotional material such as signs and banners. Verified correct display signage for products and sales promotions to keep patrons aware.

Increased store sales by cross-selling complementary items. Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Established and maintained proper high traffic displays, resulting in 95-100% in increased sales.

Conmet Lancaster, OH

CMI Finishing Operator

10/2022 - 01/2023

Helped achieve team goals by rotating production lines and daily duties to meet demand.

Set up and operated production machinery according to specific standards and protocols of company.

Reduced health and safety risks with strict adherence to safety protocols Summary

Skills

Experience

and PPE requirements.

Monitored production line, watching for pile-ups or jams. Produced quality products by palletizing, packaging and assembling finished items.

Used daily system logs to document production information, discussing issues with management.

Met or exceeded target for on-time customer shipments. Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers. Used hand trucks and forklifts to unload, load and transport items. Calibrated machines to adhere to quality standards and maintain required productivity levels.

Hand-assembled needed parts with bolts and screws. Conmet Canton, NC

CMI Quality Auditor

01/2021 - 10/2022

Investigated and identified quality issues to uncover root causes and explore potential corrective actions.

Inspected production areas regularly to identify and process violations impacting final quality results.

Checked products with inspections and tests to ferret out non-conformity and flaws.

Detected department-level problems by monitoring activities and reporting on findings.

Highlighted compliance issues for management team. Completed reports using Excel and managed results for client. Outlined standardized procedures for company inspections and process reviews.

Built relationships with customers to facilitate communication. Designed quality guidelines and procedural manuals to communicate important information with end users.

Laid out suggestions to improve quality controls and operations standards. Ingles Warehouse Black Mountain, NC

Material Handler

12/2019 - 01/2021

Organized warehouse inventory according to warehouse plan. Utilized forklift to move inventory items.

Packed merchandise into boxes and containers in preparation for safe shipment.

Operated lift equipment to safely move stock in and out of high bay areas and around premises.

Managed warehouse receiving, storing and shipping. Loaded completed orders on pallets according to delivery numbers. Logged unit quantities and entered data into inventory database. Observed inventory allocation to maintain material needs and production deadlines.

Protected company inventory by maintaining and organizing storage areas. Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.

Palletized boxes to increase movement and shipment efficiency. Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Ingles Supermarket Waynesville, NC Monitored employee productivity to provide constructive feedback and Supervisor

04/2013 - 12/2019

coaching.

Complied with company policies, objectives and communication goals. Provided ongoing training to address staff needs.

Coordinated employee schedules according to shift changes and availability.

Established and enforced clear goals to keep employees working collaboratively.

Responded to customer questions regarding products, prices and availability.

Resolved customer complaints and adjusted policies to meet changing needs.

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Planned and managed resources to consistently meet production, quality and cost goals.

Identified and corrected performance and personnel issues to reduce impact to business operations.

Coached staff members to develop long-term career goals. Responded to employee concerns or complaints by coordinating with human resources team to solve issues.

Evaluated processes and employee strengths to realign workflows with changing business demands.

Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Displayed strong telephone etiquette, effectively handling difficult calls. Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Assessed company operations for compliance with safety standards. Oversaw quality control to identify inconsistencies and malfunctions. Haywood Community College Clyde, NC

GED

08/2012

Education and Training

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