Roberta (Robin) D. Bryant

**** ** ** **** ******** View, Mo 65548 765-***-****

Professional Experience

Case Manager

October 2018 - May 2020

Maximus

December 2008 - October 2018

ResCare Workforce Services

Lafayette, IN

Successfully maintained State program funding through accurate reporting. Training and mentoring new and ongoing employees

Facilitating and networking with participants, employers and support agencies Maintaining an active working relationship with state employees within current office area Interacting with participants through a variety of mediums including in person and telephone Creating, managing, and implementing short and long-term goals for participant self-sufficiency within State-defined parameters and requirements

Developing and maintaining relationships with local employers and community service providers Educating participants on eligibility and requirements for TANF and SNAP participation Determine, address, and resolve participant barriers to employment through administration of supportive services, referral to community service providers, and personal interaction Family Case Manager / Eligibility Specialist

June 2002 – December 2008

State Of Indiana / Affiliated Computer Services

Lafayette, IN

Successfully and accurately maintained a case load of 400+ for over 3 years. Meeting with clients, both in person and over the phone, to gather all appropriate data and determine eligibility for State programs – TANF / SNAP / Medicaid Completing assessments with clients to establish short and long-term goals to assist participants in attaining and maintaining self-sufficiency Case Manager

November 1999 – June 2002

Lafayette Transitional Housing

Lafayette, IN

Successfully placed over 60% of clients into housing and employment. Assist clients with addressing effects of homelessness, such as employment, housing, budgeting, addictions, mental / physical health issues, etc. Provide case management and administrative support for clients seeking assistance with homelessness

Shelter Director / Case Worker

October 1993 – November 1999

The Salvation Army

Lafayette, IN

Successfully maintained program funding for five years through grant writing. Grant writing and budget management to maintain project funding Manage client needs related to homelessness as necessary, including referrals to local community agencies, providing financial assistance, clothing assistance, temporary housing, clothing, etc.

Education & Training

High School Diploma – Jefferson High School, Lafayette, IN Certificate: Community Outreach Counseling

Certificate: Community Educator, Family & Financial Management – IUPUI, Indianapolis, IN

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