Insurance Specialist Receivable

Brooke L. Bennett

adwnjf@r.postjobfree.com *2 Willard Rd, Sturbridge MA 01566 860-***-****

EDUCATION

Business Office Technology: Medical Insurance Specialist Certificate March 2021

Manchester Community College

PROFESSIONAL EXPERIENCE

Accounts Receivable Specialist February 2021 – December 2021

Orthopedics Associates of Windham County (Mon-Fri, 40 hrs/week)

-Utilized CPT and ICD-10 coding to correctly bill patients for medical procedures

-Processed account charges and conducted daily balancing

-Used Connex, Availity, and Epic to verify insurance availability and EOBs

-Provided customers with real-time status of open accounts

Phlebotomist August 2008 – May 2009

Clinical Lab Partners (Mon-Fri, 40 hrs/week)

-Obtained blood samples for medical testing for sports medicine office

-Input and retrieved patient data using online database

-Followed established practices and regulations to ensure procedures were performed correctly and safely

-Performed general clerical duties such as electronically communicating with staff and patients as well as answering customer inquiries

Lab Processing October 2007 – April 2008

Eastern Connecticut Health Network (Mon-Fri, 40 hrs/week)

-Utilized electronic and verbal communication with superiors and other stakeholders to establish best practices

-Verified information on specimens to prevent misidentification

-Prepared and processed specimens for transfer to reference lab

Phlebotomist September 2006 – October 2007

Quest Diagnostics (Mon-Fri, 40 hrs/week)

-Performed phlebotomy duties in patient service center

-Responsible for reception area, greeting and inprocessing patients using the company database

-Process and release specimens for further medical testing

Phlebotomist March 2003 – September 2006

Harrington Memorial Hospital (Mon-Fri, 40 hrs/week)

-Conducted blood draws at various sections within the hospital including general admittance, x-ray, neo-natal, and ER

-Performed database entry and updates using patient and medical information

-Responded to customer inquiries, including those from patients, medical offices, and other external agencies

COMMUNITY INVOLVEMENT

Troop Leader September 2019 – July 2020

Girls Scouts of Connecticut (As needed, 10 hrs/week)

-Analyzed prior year sales to estimate future revenue and establish current year budget

-Performed monthly review of deposits, revenue, and uncollected sales to ensure the program was executed within budget

-Coordinated outreach events to provided troops with necessary training and experience

Religious Education Board Member September 2018 – September 2019

Unitarian Universalist Society: East (As needed, 1-2 hrs/ week)

-Coordinated and led Sunday education events

-Assisted with analyzing turnout for previous events to maximize participation

-Assisted with establishing budget priorities given limited funding

SKILLS

Software: Microsoft Excel, Office, Outlook, Google Docs, Connex, Availity, and Epic

Personal: Focused, organized, professional, personable

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