OBJECTIVE: Seeking a challenging position to enhance my customer service

and accounting capabilities with a growing company.

EXPERIENCE: Front Desk Receptionist, Crossroads Inn & Suites

*** *******, Gatlinburg, TN 37738 Dec. 2023

Greeting, welcoming and directing guests

Receiving incoming calls

Guest interaction and customer service

Front Desk Receptionist/Breakfast Attendant, Country Inn & Suites

4215 Parkway, Pigeon Forge, TN 37863 Dec. 2023

Greeting, welcoming and directing guests

Receiving incoming calls

Guest interaction and customer service

Line Cook, 49th State Brewing Company

USA Work and Travel Program May-Sept.,2023

Mile 248.4, Parks Highway, Ak 99743

Preparation of meats, seafood and vegetables to meet restaurant’s order using the sauté method

Assist chef in kitchen operations

Managing the sauté station in the kitchen and ensuring that all dishes are prepared and cooked to order.

Collaborating with other chefs and kitchen staff to ensure that dishes are prepared and served on time.

Front Counter & Drive thru Cashier, Burger King

USA Work and Travel Program May-Sept., 2019

1322 Erie Ave, Sheboygan, WI 53081

Taking orders and issuing meals

Resolve customer issues

Blue Harbor Resort

USA Work and Travel Program May-Sept., 2018/9

Prep Cook/Food Attendant

725 Blue Harbor Dr, Sheboygan, WI 53081, United States

Preparation of hot and cold foods

Guest interaction and customer service

Assist chefs in kitchen operations

Customer Service Representative, Alorica

58 Half Way Tree Road Kingston 10 Feb- May, 2019

Take inbound calls

Resolve customer disputes

Persuade customers to make purchases

Manager, 2AD Entrepreneurship Practicum

Bethlehem Moravian College Jan-May, 2018

Provided support for new business ideas

Maintained proper bookkeeping records

Assisted with other day-to-day business transactions

Front Counter & Drive thru Cashier, McDonald’s

USA Work and Travel Program Aug-Sept., 2017

390 NE Emerson Ave. Suite 101, Bend, Oregon 97701

Taking orders and issuing meals

Resolve customer issues

Kitchen Assistant, Kandle Dining Services

USA Work and Travel Program May-July, 2017 22799 N Elbert Rd., Elbert, Colorado 80106

Pre-Preparation of meals.

Preparing four meals per day

Front Counter Cashier, Oasis Café Restaurant

Junction, Main Rd, Jamaica 2016

Waitressing

Taking order via telephone and front counter

EDUCATION: University of Technology, Jamaica, Bachelor of Business Administration (current)

Bethlehem Moravian College, Associate Degree Business Studies November 2018, (pending)

St. Elizabeth Technical High School, Certificate, 2016

HONOURS & Honorary Mention, Academic Excellence in Business 2018

AWARDS: Certificate in Spanish

COMPUTER SKILLS: Word, Excel, PowerPoint, Peachtree

VOLUNTARY SERVICE: Mervyn Williams Hardware Ltd (40 hours)

REFERENCES: Mr. Nigel Omar Cogle

Vice Principal/Teacher

St. Elizabeth Technical High School

Email:adwnix@r.postjobfree.com

Contact #: 1-876-***-****

Mrs Donna Wynter/Gillings

Lecturer

Bethlehem Moravian College

Email: adwnix@r.postjobfree.com

Contact #: 1-876-***-****

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