CECILY GIANCATERINO

DETAILS

Philadelphia, PA

814-***-****

adwncv@r.postjobfree.com

SKILLS

Leadership

Communication Skills

Customer Service

Digital Marketing

Microsoft Office

Innovation and Problem

Solving

Strong Analytical Thinking

Skills

PROFILE

For the last seven years, I have developed a strong marketing background through customer service/experience and sales. With outside of the box strategics and creating authentic content, I have made a positive impact on company goals and revenue.

EMPLOYMENT HISTORY

Marketing Associate, FiveCRM, Philadelphia, PA

April 2022— Present

● Manage content strategy, on-page and digital efforts, and social media initiatives

● Coordinate mailing, marketing, and website content

● Organize data and marketing results to determine successful campaigns

● Conduct weekly marketing meetings with upper management Assistant General Manager at Asset Living Management, Philadelphia, PA July 2021 — April 2022

● Oversee all re-branding, marketing, leasing and operational duties

● Complete weekly management reports to present to corporate and ownership

● Contribute a strong understanding of customer service/experience

● Identified and maximized sales opportunities, and increased customer retention rates

Area Marketing Director at Asset Living Management, State College, PA February 2021 — July 2021

● Handled all marketing for six properties

● Generated effective campaigns to increase revenue and reputation

● Created templates for all email campaigns (MailChimp, SendInBlue, Entrata, etc.)

● Scheduled content for social platforms 2 weeks in advance

● Developed relationships with local vendors for cross-marketing opportunities Customer Experience Manager at Scion Group LLC, State College, PA July 2015 — February 2021

● Oversaw all marketing items (Print, digital, events, outreach, etc.)

● Built/trained office team to create successful work environment

● Assisted upper management with weekly updates and expenses/budget

● Developed relationships with local community and vendors Marketing Communications Manager at Keystone Real Estate Group, State College October 2017 — April 2019

● Created ad campaigns through digital and print advertising via Facebook for all properties managed by Keystone

● Generated unique and authentic brand content for social media

● Developed budget templates for marketing costs

EDUCATION

Public Relations, Pennsylvania State University, State College August 2013 — May 2017

Minor degree in Sociology.