Roxanne Millan

MEDICAL BILLING SPECIALIST

Germantown, MD 20874

adwnbl@r.postjobfree.com - 914-***-****

Bilingual (Spanish/English) medical billing and coding specialist with over 4 years' billing customer Service

experience in fast-paced, team-based environment. Trained in ICD-coding, medical terminology, data entry, etc. Familiar with various computerized coding programs and electronic health records.

Insurance terminology Medicare Integra Partners

HIPAA Medicaid CPR+

Electronic Health Records Private insurance Epaces MS Office Billing/coding software

WORK EXPERIENCE

MEDICAL BILLING SPECIALIST

Crossroads Surgical Supplies DME - White Plains, NY - 2017-11 - 2018-09

Medical Billing. Reviewed patient records, identified the medical codes and created invoices for billing purposes; posted payments and collections; assessed patients and documented their medical histories; managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients; facilitated timely check-in by greeting visitors and establishing the purpose of their visit; reviewed documentation for compliance with requirements and accuracy of information; created and maintained computerized record management systems to record and process data and generate reports.

• Customer Service. Provided elevated customer experience to generate a loyal clientele; described [Product or service to customers and accurately explained details and care of merchandise; supported customers and fielded questions regarding merchandising and pricing; assisted customers promptly and politely, in person and via telephone. Maintained cleanliness and presentation of stock room and production floor; directed calls to appropriate individuals and departments; communicated with vendors regarding back order availability, future inventory and special orders. MEDICAL BILLING SPECIALIST

Doctor's United - White Plains, NY -

2015-05 - 2017-10

Medical billing. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients; collected and processed co-payments and out-of-pocket charges; posted payments and collections on a regular basis; reviewed patient records, identified the medical codes and created invoices for billing purposes; assessed patients and documented their medical histories; completed all daily living tasks to enhance the quality of life of elderly patients.

• Medical Assisting. Obtained pre- and post-treatment vital signs and weight; scheduled and accompanied clients to medical appointments; measured patient pulse oximetry; maintained accurate records of patient care, condition, progress and concerns; performed clerical duties, such as word processing, data entry, answering phones and filing; entered patient, procedure and equipment into computer system; recorded patients' medical history, vital statistics and test results in medical records; maintained a clean, healthy and safe environment; tested and recorded blood glucose levels.

• Public Relations. Cultivated and maintained strong relationships with media outlets; secured media coverage for clients, company and specific campaigns; boosted Doctors United ratings by 100% through a targeted social media marketing campaign. EDUCATION

High school

Manhattan, NY

Associate in Computer Science

Touro College - Manhattan, NY

SKILLS

Excel, MS Word, Word, Medical Billing, Medical Coding, DME, Medical Insurance CERTIFICATIONS/LICENSES

BLS/CPR

2018-06 - 2019-06

ADDITIONAL INFORMATION

COMPUTER SKILLS

MS Word, Excel

Attention to Detail

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