Nursing Instructor Patient Services
Resume:
DR. DEBORAH A. WALTON (DNP, RN, MSN, MHA)
CNO / EXECUTIVE DIRECTOR OF QUALITY MANAGEMENT
PRESIDENT
UGA- SIX SIGMA GREENBELT CERTIFIED
Powder Springs GA 30127
Phone: 404-***-****
E-Mail: adwn91@r.postjobfree.com
Exceptional Managerial/ Leadership Background Communicative Ability Process/Performances Improvement Expert
OBJECTIVE
Quality Assurance Executive meticulous and exceptionally well-versed director in Quality Management within the healthcare industry. Collective managerial experience, principally in process improvement, to most effectively meet the needs of successors' within the professional field and practice. Executive-level experience in teaching improved quality outcomes and management within the clinical setting to the professional and paraprofessional staff. The practical expertise garnered within the fields of staff supervision and development, strategic planning and implementation, time/financial management, performance analysis, and other critical areas of quality management environments. Through client-focused work, ethics has developed a keen sense of aligning corporate or individual objectives with realistic operation potential parameters. Attuned to the recognition of process deficiencies and implementation of appropriate corrective strategies.
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PROFESSIONAL MANAGEMENT EXPERIENCE
President / Owner / Administrator
Walton Community & Hospice Services, Inc., Powder Springs, GA 1998 -2023 ( Sold)
Initiated and maintained the operation of a Medicare and Medicaid company, advancing corporate objectives and increasing revenue, profitability, and company growth. Sold the profitable business in 2018.
o Operational and Project Management
o Analyzed activity reports and financial documents, monitoring progression towards pre-established goals while also ensuring compliance with all governmental policies. o Generated and implemented resource gathering and revenue increasing business strategies. o Sourced opportunities for mergers and corporate acquisitions. o Promoted corporate services at local, national, and international communities. o Nurse Educator - Nursing, Infection Control Practices within organizaion. Report to the CDC.State office
o Educator - Certified Nursing Assistant Program. Medical Technician Program Operational and Project Management
o Developed company operation policies, procedures, and quality assurance (achieving national certification) that ensured production efficiency, quality, exceptional customer service, and functionality within time and budgetary constraints. Staff Management and Corporate Relations
o Training and development services offered to LPNs, CNAs, and MAs in a classroom setting. o Evaluated performance of executive and additional staff members in their performance relation to corporate objectives.
o Directed planning and policy-making committees.
o Represented the company in various legislative and company meetings, presenting collective company report at annual stockholder and board of director meetings. Financial Oversight
o Ensured operations fall within budgetary restraints by analyzing financial performance. o Established profitable relationships via an extensive fundraising network. QRM Director of Case Management Services
Mariner of Northeast Atlanta, Atlanta, GA 2001 –
2002
Oversaw the provision of holistically approached patient services, verifying the quality and governmental compliance of all corporate activity. Operational and Project Management
o Coordinated the processes of admission and discharge from the healthcare facilities. o Completed quality assurance inspections in accordance with government certification requirements.
o Provided Minimum Data Sets for the long-term health aspects of corporate operation. Evaluated areas such as social service needs, medical history, patient independence, etc. Staff Management and Corporate Relations
Professional
Licensing
-RN
-CDDN
-BCLS
-ACLS
-Administrator
License (GA)
Areas of Expertise
-Quality Assurance
and Management
Wavier /Grant
Writing
-Communication,
Written/Oral
-Training and
Development
-Medicare and
Medicaid Services
-Performance
Evaluation
-Supervisorial
Aptitude
-Collaborative
Projects
Corporate
Compliance
Waste Prevention
Customer
Satifaction
-Strategic Planning
-Negotiation Ability
-Staff Management
-Conflict Resolution
JCAHO
CARF Certification /
Compliance
Corporate
Compliance
Nursing Instructor
o Cooperatively worked alongside staff in the team management of patient services. o Streamlined patient services by delegating appropriate tasks to various staff members. o Supervised staff and operations of the Quantitative Risk Management team. Verified overall compliance related to documentation and data.
o Updated stakeholders of QI/QA strategic plans, progression towards objectives, and compliance.
Financial Oversight
o Negotiated all applicable fees associated with patients within the healthcare facility. o Focused on all business activity’s relation to pre-established budget parameters. o Managed and negotiated contracts related to patient insurance policies. QRM Director of Skilled Nursing Facility
Kaiser Permanente, Atlanta, GA 1999 –
2001
Within one of the nation’s most widely recognized medical organizations, arrays of tasks were completed surrounding the quality assurance of nursing services. Operational and Project Management
o Coordinated the processes of patient admission and discharge within the nursing facility. o Supervised all patient medical services, identifying areas of potential performance defect. o Based on the aforementioned review, established goals for increasing service quality. o Reported on quality improvement processes based on progress towards outcome measures. o Negotiated the delegation of patients to appropriate medical services. Staff Management and Corporate Relations
o Supervised the operations of a team of 30 healthcare employees. o Ensured all services provided fell within Medicare and Medicaid policies and procedures. o Managed member service compliance with government and corporate standards. Financial Oversight
o Handled aspects of private insurance budgeting and contractual agreements with patients. o Acted as the central liaison regarding contract negotiations with members from out of state. o Monitored the cost effective insurance services for 6 distinct Metro Atlanta locations in the West region.
ADDITIONAL PROFESSIONAL EXPERIENCE
Director of Healthcare Community Services / Development Disability Services Normal Life of Georgia / Res-Care Inc., Atlanta, GA 1996 – 1999
Mental Health Specialist
Georgia Retardation Center / Brook Run, Atlanta, GA 1985 – 1993
EDUCATION AND PROFESSIONAL DEVELOPMENT
Doctorate of Nursing Practice ( DNP)
University of Phoenix
Master of Science in Nursing
University of Phoenix, Phoenix, AZ
2009
Master in Healthcare Administration
University of Phoenix, Phoenix, AZ
2008
Bachelor of Science in Nursing
University of Phoenix, Phoenix, AZ
2006
Licensed Practical Nurse
Chattahoochee Technical College, Marietta, GA
1986
PROFESSIONAL AFFILIATIONS
● Sigma Theta Tau
● National Hospice and Palliative Care Organization
● American Association of Metal Retardation
● Georgia Association of Community Providers
● Georgia Nurses Association
● National League of Nursing Association
● National Nursing Home Association
● National Homecare Association
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