Lelia (Leann) Lopez-Depron

**** ******* *** #******

Stockton, CA 95269

209-***-****

adwn65@r.postjobfree.com

Skills

Payroll process (ADP, Paychex), Customer Services, effectively processing unemployment claims and appeals, filing and working knowledge of Workers Compensation claims and investigations, Budget purchasing for company, Recruiting, interviewing, orientations, HIPAA compliance, Employee Relations, Employee Terminations and layoffs

Experience

June 2021 – January 2023

Merit Partners - Site Manager

●Recruiting, scheduling, interviewing, all new hires orientation

●Maintaining employee records, all benefit enrollments and maintaining up to date information

●Payroll calculations of hours and edits

●Employee Relations

●Supervision of 8-10 inmates at a time

●R2v3 Administration for licensing for responsible Ewaste recycling

●Working with Correction Officers and Administration regarding safety of inmate employees

September 2020- January 2021

Hedy Holmes Staffing - Human Resource Generalist

●Recruiting, scheduling, drug screening and training all new hires orientation

●Maintaining employee records - updating status of Covid or Covid notifications

●Payroll processing with ADP

●Employee Relations

●EDD handling and employment verification processing

June 2019- September 3, 2019

Randstad – Maximus – Temporary Assignment – Call Center Supervisor

●Client satisfaction and Quality Assurance

●Patient communication ad HIPAA compliance

●Coaching and training of Customer Service Reps

July 2004 - February 2018

JL Teamworks - Assistant Collection Manager - Director of Human Resources

●Daily and Monthly budget goals

●Supervision and staff development on a daily basis of 60+EE

●Client satisfaction and Quality Assurance

●Patient communication ad HIPAA compliance

●Assisting patients with private pay with government and state programs

●Working with private insurance to resolve outstanding balances

●Setting up arrangements with patients regarding outstanding medical bills

●Defusing difficult situations with customers and clients

●Processing payroll - Monthly ad bi-weekly

●Employee Benefits - open enrollment, enrollment with pass of probation period

●Unemployment - process all unemployment claims, hearings, appeals

●Workers Compensation - investigations, file claims, follow up with doctors and process releases and modifications

●Recruiting for all positions

●Employee Relations - handle all employee relations, written, verbal warnings, terminations, and layoffs

●Processed applications, interviews, job offers, training and orientation

●Expenses - dealing directly with vendors and supply orders, budgeting expenses

●Compliance - handled all disputes, BBB complaints, and responses, monitoring testing and inspections

●Supervision of Client Services Department - dealing directly with Clients assigning accounts, new assignments, patient issues and insurance billing

●Supervision of Bookkeeping Department - daily posting, data entry, monthly consolidation and clerical day to day process

2001 - 2004

Attention LLC - Human Resource Manager

●Processed and maintained payroll for 500 employees

●Inventoried and processed employee benefits

●Processed applications, interviews, background checks, drug testing, job offers, training and orientation

●Employee Relations - handled all employee written, verbal documentation, terminations and layoffs

●Workers Compensation - processed claims, investigations, return to work, modified work duty

●Unemployment - processed and responded to all claims

●Assisted with all communication between owners, managers and staff

Letters of Recommendation available

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