C O N TACT
adwn64@r.postjobfree.com
Arlington, TX - Texas 76014
phone
address
C A R E E R O B J E C T I V E
Hardworking professional with experience in office
operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
E D U C ATION
August 2021
Cosmetologist In Beauty
Paul Mitchell The School, Arlington, TX
January 2009
Diploma In Medical Billing And Coding
Everest College, Arlington, TX
January 2006
High School Diploma
Duncanville High School, Duncanville, TX
Awards & Honors
Phase 2 •
E X P E R I E N C E
November 2022 - January 2023
Billing Specialist
Medisource RCM, Colleyville, TX
June 2022 - November 2022
Quality Inspector
Senneca Holdings, Irving, TX
April 2012 - July 2020
Document Control Specialist
MSI Express, Grand Prairie, TX
Used Healthfusion, ECW, Kareo, among other
software to enter patients billing information.
•
Printed HCFAs, statements, and appeals to send off
to the required parties.
•
Released claims ready to bill per customers request and insurance policies.
•
Pulled and prepared cases for the coding
department to review and code.
•
Received patients calls regarding their statements questions or concerns.
•
Supported departmental and interdepartmental
training activities to meet quality control metrics.
•
Read, understood, and interpreted engineering
specifications.
•
Performed special inspections on new materials
and products to meet brand specifications.
•
Contributed to design and implementation of
overall corporate documentation standards,
numbering conventions and templates.Maintained
document control system and updated work
instructions, procedures and associated
databases.Identified areas of weakness and
recommended or implemented process
improvements.Managed training courses, setup
and maintenance for document control
systems.Monitored performance and generated
reports detailing quality of product and defect
rates.Quality receiving inspected incoming
materialOwner of the hold/out of specification
program
•
P R I S C I L A O C A N A S
October 2009 - December 2009
Internship Student
Northshore Chiropractor, Dalworthington Gardens, TX Regulated, verified quantities and location of
product.Kept track of over 10 trackers
daily/monthly to send to customer for updates on
hold product.
•
Reported back to instructor to receive day-to-day
tasks and responsibilities.Communicated effectively with faculty and staff and accepted critiques and
suggestions for areas of improvement.Interacted
with customers by phone, email or in-person to
provide information.Delivered clerical support by
handling range of routine and special
requirements.Took multiple calls at the same
timeManaged the claims for the doctor to the
insurance companies.Completed 120 hours of
internship with Dr
•
• Miller
L A N G UAGES
Spanish
Native
•
S K I L L S
• Equipment Function Testing
• Reading Comprehension
• Requirements Traceability Matrix (RTM)
• Strong Mechanical Aptitude
• Tool Use Understanding
C E R T I F I C ATIONS
• PCQI Certified
• Cosmetology License
• HACCP Certified