Tammy Boswell

**** ****** *** **, *******, Virginia 23438

Cell: 757-***-**** - adwn61@r.postjobfree.com

Professional Summary

Highly organized and detail-oriented individual. I work well with people in person and over the phone.

Work History

May 16,2022 to present day

NAE Federal Credit Union

Head Teller/ Asst. Branch Manager/ Collections Department I have moved to collections. I process payments on Alacriti, I am in charge of the ISI system which handles the insurance on all the vehicle loans. I pull the reports for the processed payments and also repost check payments I do all add in to accounts for CPI and return check fees. I am in charge of two other tellers. I am in charge of the vault, online resets set ups I am in charge of safety deposit boxes. I load gift cards. I interact with members all day I do payouts for loans . I can do cashier checks for members. I do over the phone payments on loans. I do online up dates for the debit card system. I can do new accounts. I sell and receive money from the vault to feds. I can do CTR for members bringing in large amounts of cash. I handle all dormant accounts. I can scan documents to the different accounts we have. June 26, 2017 to May 15, 2022

SAS Retail Services Inc.

Retail Merchandiser

I complete resets in Food lion stores with a team. We did multiple resets a day, spoke with customers in stores to help them find products. I transferred from my previous company to this company when they took over the contract. I enjoy working in a team atmosphere. We work together on some sets and we work on other sets alone. 03/2015 to June 26, 2017

FHI, Inc.

Area Merchandiser

Service a product in several different stores in my territory I use an app to report my work per store.

I set displays up in the stores and maintain the signage and product including completing returns on the merchandise I order materials as needed to complete my work.

I work closely with store personnel to complete my job at each location. 09/2014 to 12/2014

Donut Maker, Designer Wilco Hess – Suffolk, Virginia Baked the donuts, created the designs on them. Placed orders for products, completed calibrations on machines making products

● Checked in and stocked inventory throughout the facility.

● Greeted customers entering the store to ascertain what each customer wanted or needed.

● Described product to customers and accurately explained details and care of merchandise.

● Answered product questions with up-to-date knowledge of sales and store promotions.

● Maintained cleanliness and presentation of the stock room and production floor. 04/2014 to 09/2014

Merchandiser Plant Partners, Inc. – Huntersville, North Carolina

● Answered customer questions regarding store merchandise, department information and pricing.

● Created visual marketing and styled window displays.

● Assembled promotional displays, including quarter and full-size point of purchase displays.

● Conferred with store managers to obtain information about customer needs and preferences.

● Removed damaged, out-of-code, not-in-set and discontinued items from displays.

● Rotated manufacturer products as needed.

● Partnered with sales representatives and managers to coordinate delivery and merchandising schedules.

● Loaded and unloaded merchandise using a ladder and pallet jack. 09/2013 to 03/2014

Cashier Seven Eleven – Smithfield, Virginia

● Greeted customers entering the store to ascertain what each customer wanted or needed.

● Described product to customers and accurately explained details and care of merchandise.

● Earned management trust by serving as key holder, responsibly opening and closing stores.

● Politely assisted customers in person and via telephone.

● Provided an elevated customer experience to generate a loyal clientèle.

● Answered product questions with up-to-date knowledge of sales and store promotions.

● Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.

● Scheduled weekly inventory pickups and deliveries with vendors.

● Assisted customers with food selection, inquiries and order customization requests.

● Developed reputation as an efficient service provider with high levels of accuracy.

● Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

● Maintained cleanliness and presentation of the stock room and production floor.

● Built long-term customer relationships and advised customers on purchases and promotions.

● Replenished supplies, bags and other materials at each cash wrap. 09/2007 to 05/2008

Administrative Manager Southeastern Property Management – Chesapeake, Virginia

● Answered and quickly redirected up to [Number] calls per [Time period].

● Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

● Ordered and distributed office supplies while adhering to a fixed office budget.

● Managed office supplies, vendors, organization and upkeep.

● Directed guests and routed deliveries and courier services.

● Answered and managed incoming and outgoing calls while recording accurate messages.

● Opened and properly distributed incoming mail.

● Greeted numerous visitors, including VIPs, vendors and interview candidates.

● Helped distribute employee notices and mail around the office.

● Maintained a clean reception area, including lounge and associated areas.

● Drafted biweekly time sheets for [Number] executives and employees.

● Organized all new hires, security and temporary paperwork.

● Compiled company information and related material and distributed it to candidates.

● Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.

● Obtained signatures for financial documents and internal and external invoices.

● Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

● Served as corporate liaison between the finance, IT and marketing departments.

● Processed client rebate reconciliation, reporting and check requests. B

02/2004 to 04/2007

Regional Manager DDP, Inc – Springdale, Arkansas

● Partnered successfully with [departments, clients] to produce [positive outcome].

● Strengthened company's business by leading implementation of [project].

● Trained, coached and mentored staff to ensure smooth adoption of the new program.

● Worked directly with [departments, clients, management] to achieve [result].

● Implemented innovative programs to increase employee loyalty and reduce turnover.

● Developed and rolled out new policies.

● Hired and trained [number] of staff.

Education

1999

GED:

Clover Hill High School - Chesterfield,Virginia

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