Madhuri Raju
248-***-****(M) · adwn5q@r.postjobfree.com
Accomplished leader recognized for leveraging strong team leadership and development to drive business objectives. Highly organized, detail-oriented leader skilled in directing geographically dispersed high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
SKILLS
Cross-functional business unit leadership
Budget/P&L/Revenue Management
Product/Service Launch and Management
Matrix Management
Benchmarking/Continuous Improvement
Change Management
Customer Relationship Management (CRM)
Vendor Management
Strategic Planning
Business Analytics
Process Improvement
Digital Transformation
PROFESSIONAL EXPERIENCE
Head of Digital Products and Advanced Analytics Siemens Healthineers 2022 –
Manage the technology strategy and delivery of products and solutions spanning digital transformation, innovation, process optimization, revenue generation, and cost reduction applications. Lead cross-functional teams in sales enablement, onboarding, prioritization, development and implementation through hyper care. Spearhead program roadmap development of commercial opportunities in alignment with business strategy.
Saved 15% of combined YoY costs totaling ~$200M by monetizing data through usage-based data cockpit
Improved business cash flow by 20% YoY by launching a predictive AI cash flow forecasting tool which reduced monthly variance through prescriptive analytics
Saved $ 220M YoY by launching ML/AI based TaxSights® product that reduced taxation errors due to non-compliance issues
Managed GTM strategy and pipeline for analytics products and solutions spanning digital transformation, innovation, revenue generation, and cost reduction applications by collaborating with internal and external stakeholders
Hired and developed cross-functional team of developers, business analysts, data engineers, data scientists, solution architects and visualization experts
Launched over 30 critical applications by overseeing program roadmap development and release planning of commercial opportunities in alignment with business strategy
Spearheaded the industry-wide Analytics innovation forum that met once a month, formed agenda and facilitated discussions on topics of relevance and interest to the analytics communities
Invited to speak in several industry relevant keynote forums and represent company on panel discussions
Sr. Program Manager, Supply Risk Analytics Medtronic 2021 – 2022
Lead digital transformation across supply chain planning, manufacturing reporting, drive supply chain visibility to improve on time & full production execution. Led programs and projects to enhance end to end supply chain visibility, highlight supply chain risks, and enable the team to drive better execution to meet business needs.
Proactively addressed ~100 critical risks by developing and heading the country-wide roll out of enhanced multi-dimensional risk assessment framework
Collaborated with global operations to successfully implement proactive mitigation plans for 75 assessed risks for 200 strategically critical products
Increased margin for key products by 15% YoY by leading successful launch of cross-functional inventory optimization dashboard across 50 facilities
Eliminated 50% of user pain points by standardizing the visualization and reporting dashboard used by product operation
Senior Transformation Manager, Systems COE General Motors 2015 – 2020
Spearhead business process improvements by collaborating with business unit counterparts and positively contributing to a culture of continuous improvement. Lead a global matrixed team of business unit counterparts, IT delivery, and vendors.
Reduced 20% reporting errors by instituting process controls at the regional levels thereby standardizing the global cash flow and budget process
Improved NPS scores and system adoption by 25% through elimination of paint points and streamlining global forecasting and budget process
Reduced over $200M YoY costs in program launches by pro-actively identifying risks in program launches using reporting dashboards
Rolled out a standardized supply chain risk index (currently part of NIST) through research work as part of supply chain business advisory council
Managed global roll-out of new system and ongoing enhancements and ongoing change management
Advisor Gift of Life (GOL)/ Retirees Medical Benefit Trust (RMBT) 2014-2015
Enhance operational and clinical outcomes of the trust. Perform market analysis and develop recommendations for C level suite for improvement based on optimized value stream mapping.
Reduced medical/prescription benefit administration costs by 15% by recommending changes to benefit structure based on geographic health data analysis
Enhanced operational efficiency by 10% through inventory management and process optimization in multi-site locations
Developed a financial tool for arriving at the most optimal cash flow by taking into account the fee structure, debt financing options and interest rate schedules
Perform market analysis and develop recommendations for C level suite for improvement based on optimized value stream mapping
Cloud Services Leader General Electric Healthcare 2011 – 2013
Provide product service management for commercial & customer facing applications in the GE Hybrid Cloud. Lead workstreams within corporate application & infrastructure teams to develop & implement tools & strategies around the needs of healthcare needs.
Drove 50% incremental cloud adoption by developing and implementing improved product/service pricing and accounting framework for cloud service
Managed the end to end delivery of infrastructure for cloud based EMR systems in medium to large practices including troubleshooting platform data integration issues between the interfacing applications
Led program management for cloud expansion through evolution, launched four incremental HIPAA compliant cloud platforms within time and budget thereby winning corporate awards for clear thinking and collaboration
Spearheaded creation of cross industry cloud technology innovation group and GE involvement with local Science and Engineering councils and women’s technology forums
Collaborated with the corporate application & infrastructure teams to develop & implement tools & strategies around the needs of healthcare needs
Recognized as an GE Healthcare platform service & support thought leader & key decision maker
Strategic Product Manager Ford Motor Company, MI 2006 – 2011
Develop and maintain strong business partner relationships balancing the needs of the business partner with the strategy of IT to maximize value to Ford. Manage the overall IT portfolio of applications, projects/programs and services including cycle planning, prioritization, portfolio monitoring, portfolio funding, and governance.
Developed strong business partner relationships balancing the needs of the business partner with the strategy of IT to maximize value to Ford
Managed the overall IT portfolio of applications, projects/programs and services including cycle planning, prioritization, portfolio monitoring, portfolio funding, and governance
Actively monitored and mitigated risks associated with the portfolio or IT related business processes for an assigned business area
Led consumption management efforts to balance cost, quantity, quality, and benefits of IT services to provide optimal value to business partners
Developed IT strategies for assigned business areas and IT enterprise to drive future direction of technology in business/processes
Saved $50M YoY and thereby improved ROI by orchestrating global license reuse and re-distribution
Led successful project/program launches for a portfolio of ~30 applications
Patented a key differentiating feature in product that resulted from benchmarking key offerings in industry, this feature was showcased in auto-show the following year
Led the analysis, design, launch and global roll out of Vehicle software engineering management tool by collaborating with Vendor, Internal stakeholders and other OEMs for a tool that won the industry innovation PACE award.
Project Manager (ford.com) Ford Motor Company 2004 – 2006
Manage IT projects utilizing agile project management methodologies, processes and tools. Monitor progress, adjusting resources and priorities as required and provide timely and appropriate project information to management and stakeholders.
Managed IT projects utilizing agile project management methodologies, processes and tools
Monitored progress, adjusting resources and priorities as required and provide timely and appropriate project information to management and stakeholders
Actively reported on the project budget, including planning, actual and forecast financials
Increased traffic to Ford.com up by ~10% by successfully leading the design, development and launch of Ford.com redesign on time and under budget.
Improving traffic retention by 15% while driving incremental traffic to brand/dealer sites
Designed, developed and implemented patented flash vehicle showroom that allowed the customers to browser through products with two or fewer clicks
Implemented improved cybersecurity measures on Ford.com to mitigate hacking/spamming on Ford.com which reduced site downtime
EDUCATION/LICENSE
MBA (Finance, Strategy), Univ. of Michigan, Ross School of Business
MS (Computer Science and Engineering), Oakland University
PMP® Certified · Project Management Institute
Green Belt Six Sigma Certified