Cynthia Baker
Accounting, Payroll & Business Professional
Wildwood, FL 34785
**********@*****.***
Energetic and result-focused professional with success in developing and leading diverse teams. Proficient in business development, streamlining processes, employee training, payroll processing, Certified Notary, QuickBooks and Microsoft Office Suites including Microsoft Dynamics GP. Creative problem solver with a high level of strategic, analytical, and conceptual skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Manager
Central Florida Freezer - Leesburg, FL
May 2020 to Present
Accounts Receivables, Accounts Payable, Payroll, HR, Bookkeeper, Bank & Credit Card Account Reconciliations, inventory control, quality control & operations management.
• Process all AR, AP and bookkeeping
• Collect payments
• Managed office supplies
• Hire and mentor regular and temp employees
• Handle all financial aspects for the company
• Updated company policies and procedures
Bookkeeper
LifeStream Behavioral Center - Leesburg, FL
March 2020 to April 2021
Laid off during COVID.
Complete payments and control expenses by receiving, processing, verifying, and reconciling invoices.
• Responsible for all payable functions in accord with procedures developed by the Center’s Chief Financial Officer.
• Collaborate with Purchasing Department as appropriate to maintain the Center’s Internal Control structure.
• Collaborate with Vendors to establish and maintain appropriate relationships.
• Maintain detailed listing and copies of all Accounts Payable related contracts and link with applicable parties as needed.
• Collaborate with the Controller to insure that payables related to contracts are paid in accordance with established and/or contracted procedures.
• Strictly adheres to the Center’s rules of confidentiality.
• Develop and report corrective action plans as needed for Continuous Quality Improvement in the Accounts Department.
• Maintain systems and processes to ensure cost containment with regard to the Accounts Payable function.
Restaurant Accountant
Eaton's Beach Restaurant - Weirsdale, FL
January 2018 to June 2019
Management changed hands & job became part-time.
• Improved processes and policies in support of organizational goals
• Managing day to day processing of accounts payable & receivables using QuickBooks
• Disbursement of checks for organizational expenses
• Asset management and documentation
• Bi-weekly payroll, employee benefits, workman's comp, unemployment and reporting
• Human Resource Management - establish procedures for new hires, background checks, job descriptions, benefits management
• W2, W3,1099, 941 and other tax certificates / forms as needed
• Bank deposits, reconciliation of credit card and bank statements, generating month-end and year-end reports, and fulfilling tax related requirements
• Assist General Manager with daily activities
Operations Manager
We Care of Lake County, Inc - Mount Dora, FL
February 2011 to June 2017
Laid off due to end of grant funding for this position.
• Established project control procedures such as project forecasts and cash flow projections
• Reduced average contract expenses by 35% through aggressive negotiations with vendors
• Compiled and drafted Statistical reports each Quarter for Board Meetings
• Improved processes and policies in support of organizational goals
• Disbursement of checks for organizational expenses
• Organization of fiscal documents
• Managing day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested
• Bi-weekly payroll and reporting
• Reconciling monthly activity & bank statements, generating year-end reports, and fulfilling tax related requirements
• Managing grant contracts and reimbursement requests HIPAA Compliance & Privacy Officer
Enter client medical information into Practice Fusion EMR (setup & created all necessary information to begin using the EMR along with maintaining data and updates with ICD-9 codes) Lead Consultant and Project Manager
We Care of Lake County, Inc. - 4709 N. Hwy 19A, Mt. Dora, FL 32757
(Promoted to Operations Manager in 2012)
• Led conversion of paper medical records to Electronic Health Records (Practice Fusion EHR) to include: Risk analysis and utilization review, HIPAA compliance manual, Network, and security system setup
• Employee training for HIPAA compliance and new software
• Incorporate and update current policies and procedures
• Created and implemented data tracking forms and reports Payroll Accountant
St. Johns County School District - Saint Augustine, FL January 2005 to April 2007
Moved to Georgia to take care of an ill relative.
• Accurately audited & maintained payroll liability accounts; process tax deposits (941)
• Florida Retirement System (FRS) employer contributions and employee salary verifications
• Process monthly, quarterly and annual reports in a timely manner; Prepare W-2's at year-end Deputy Clerk
Putnam County Clerk of Court - Palatka, FL
January 2003 to January 2005
Position changed to temporary & part time
• Accurately process, audit & maintain child support cases on the Florida Association Clerk of Court
(FACC) system
• Coordinate scheduling of hearings with Assistant to Magistrate
• Process incoming documentations and attend court with the Magistrate and Circuit Court judges
• Prepare minutes and transcripts of proceedings
Executive Administrative Assistant / Payroll Specialist Florida Keys Electric Cooperative Association, Inc - Tavernier, FL January 2001 to January 2003
Husband's job changed
• Accurately audit & maintain payroll liability accounts process tax deposits (941).
• Process monthly, quarterly and annual reports in a timely manner; Prepare W-2's at year-end
• Coordinate monthly Board of Directors meetings and prepare updated binders of current business to be discussed (from prior minutes) and agendas
Software Analyst / Programmer
Geac Public Safety - Tampa, FL
January 1996 to January 2000
Too much traveling while our children were in High School
• Fast-Paced Environments (Police, Ambulance & Fire Dispatch Centers)
• Training Support
• Quality Control
• Microsoft Office
• Customer Service and Satisfaction
MIS Supervisor
Florida Regional EMS - Mount Dora, FL
January 1990 to January 1996
32757
Company closed
• Compiled and drafted statistical ambulance reports each month
• Established project control procedures with emphasis on forecasting and cash flow
• Analyzed data captured within dispatch software and incorporated findings into detailed reports as requested by District Supervisors
Education
Associate of Science in Health Information Management Lake-Sumter Community College - Leesburg, FL
August 2011 to December 2011
Certificate in Clinical and Medical Administrative Technician (Medical Assisting)
Swainsboro State Technical College - Swainsboro, GA August 2008 to April 2010
Skills
• PAYROLL (8 years)
• QUICKBOOKS (8 years)
• FORECASTING (6 years)
• MICROSOFT OFFICE (10+ years)
• Accounts Payable (10+ years)
• Accounts Receivable (10+ years)
• General Ledger (8 years)
• Electronic Medical Records (8 years)
• Fixed Asset (8 years)
• Reconciliation (10+ years)
• Excel (10+ years)
• Billing (4 years)
• Word (10+ years)
• Office Management (8 years)
• Marketing (6 years)
• Scheduling (4 years)
• Bookkeeping (10+ years)
• Human Resources (6 years)
• Accounting (10+ years)
• Outlook (10+ years)
• Receptionist
• Microsoft Excel (10+ years)
• Data Entry (10+ years)
• Typing (10+ years)
• Financial Report Writing (10+ years)
• Asset Management (10+ years)
• Time management (10+ years)
• Office experience (10+ years)
• Administrative experience
• Office manager experience (10+ years)
• Human resources management (6 years)
• Microsoft Dynamics GP (1 year)
• Purchasing (2 years)
• Financial Management (10+ years)
• Process Improvement (10+ years)
• General Ledger Reconciliation (8 years)
• Business Analysis (10+ years)
• CPT Coding (1 year)
• Bank Reconciliation (10+ years)
• Medical Billing (1 year)
• Risk Analysis (3 years)
• Pricing
• Journal Entries (8 years)
• Account Reconciliation (10+ years)
• ICD-9 (1 year)
• Event Planning (5 years)
• Medical Coding
• GAAP
• SharePoint
• Microsoft Word
• Microsoft Outlook (10+ years)
• Customer service
• Google Suite
• Financial Statement Preparation (8 years)
• Profit & Loss (10+ years)
• Financial Analysis (10+ years)
• NetSuite
• Tax Experience
• Sage
• Auditing
• Leadership (10+ years)
• English
• POS
• Communication skills
• Basic math
• Project management (5 years)
• Writing skills
• Windows
• Microsoft Powerpoint
• Financial modeling
• Analysis skills
• Hospitality
• Business intelligence
• Filing
• Organizational skills
Certifications and Licenses
Medical Administrative Tech
August 2009 to Present
Medical & Business Office Administrative Tech, Swainsboro State College, GA - certificate includes medical terminology, ICD-9, EMR & EHR, training in taking patient vitals, medical record-keeping and assisting physicians.
1200 hrs Data Processing
June 1978 to Present
Data entry & Coding
Assessments
Microsoft Word — Proficient
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Data Entry — Highly Proficient
July 2019
Entering data quickly and accurately.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Typing — Proficient
July 2019
Transcribing text using a standard keyboard
Full results: Proficient
Working with MS Word Documents (Basic) — Expert
July 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Expert
Personality: Hard-Working — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Data Entry: Accuracy — Highly Proficient
November 2020
Entering data quickly and accurately
Full results: Highly Proficient
Teamwork: Interpersonal skills — Proficient
November 2020
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• QuickBooks
• Logistics management
• Microsoft Office & Office 365
• Project management
• Payroll Management
• Policies & Procedures
• Financial Management
• Detail-oriented
• Budget Forecasting
• Grants
• Results-oriented
• Quality assurance and control
• Organized
• Purchasing and procurement
• Dependable
• Management information systems
• Customer relations
• Daily, Monthly & Year End Reporting
• Vendor negotiations