Jason Romanski

951-***-**** • adwn53@r.postjobfree.com • Huntington Beach, CA 92648

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management. Innovative Manager seeking position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude and the drive to learn, improve and succeed.

Summary

Skills • Cost Analysis and Savings

• Purchasing and Planning

• Financial Records Analysis

• Cost Control

• Teamwork and Collaboration

• Performance Evaluations

• Training and Development

• Managing Operations and Efficiency

• Goal Setting

• Performance Tracking and Evaluation

• Verbal and Written Communication

• Task Delegation

• Negotiation and Conflict Resolution

• Customer Service

• Time Management

08/2018 - 05/2020

Manager Trainee, Big 5 Sporting Goods, Orange, CA 03/2018 - 05/2020

2nd Assistant Manager, Big 5 Sporting Goods, Orange, CA Experience

• Processed customer sales transactions, adjustments and refunds.

• Assisted with opening and closing of retail branch office.

• Worked closely with customers to understand needs and resolve diverse issues.

• Collaborated with other managers to plan and direct organizational tasks. Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.

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Maintained current understanding of company offerings to better serve customers and team members.

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Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

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• Recommended proactive and remedial action to manage business situations. Assisted in continuous development of effective store associates to achieve desired sales and results.

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Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

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• Coached and developed store associates through formal and informal interactions.

• Oversaw aspects of maintenance, inventory and daily activity management. Delegated assignments based on team strengths to optimize floor coverage and service levels.

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Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

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07/2014 - 07/2018

Operations Manager, United Parcel Service, UPS, Ontario, CA 10/2013 - 07/2014

Loader and Unloader, United Parcel Service, UPS, Ontario, CA Checked monthly sales and performance reports to support operational planning and strategic decision-making.

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• Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

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Conducted performance reviews providing coaching and feedback to benefit both company and employee.

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Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.

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Implemented policies and standard operating procedures and managed quality, customer service and logistics.

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Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.

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Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.

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Improved morale and management communication by creating employee recognition and rewards practices.

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• Unloaded products from incoming transports.

Loaded and unloaded materials by hand or with equipment to help team meet work demands.

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• Scanned, pushed and loaded items on conveyor line for loading into trailers. Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.

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Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.

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• Communicated load, product or pallet issues to supervisor.

• Checked load-related documentation to promote completeness and accuracy. 06/2010

High School Diploma

Norco High School, Norco, CA

Education And

Training

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