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Sales Director Call Center

Location:
Coppell, TX
Salary:
150
Posted:
April 21, 2023

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Resume:

Mike Schwind

*** ******* ** adwn51@r.postjobfree.com

Coppell, TX 75056 214-***-****

Objective

Performance-driven sales director with proven ability to build, manage, and use KPI’s to be successful. Eager to apply dynamic business development, relationship building and leadership skills toward actively supporting the employer in optimizing sales and profits on a regional, national or global scale.

Summary of Qualifications

Innovative professional with over 20 years of progressive experience within the sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.

Energetic sales director with proven success in leading sales managers and sales people to achieve acquired metrics and sales growth.

Exceptional leadership, organizational, oral/written communication, interpersonal, and problem resolution skills.

Dedicated, innovative and self-motivated team player.

Experience

PM AM Inc

Director of Sales, May 2022

Created the SDR team from scratch, including sales cadence, software and processes.

Increased Demo/Presentation count by 4X in 6 months.

Took over billing to reduce bad debt and implemented monthly processes to streamline future issues.

Closed contract count up 250% in 6 months.

Expanded sales team from 1 contributor to 9.

Brinks Inc., Coppell, TX

Inside Sales Director, March 2019 to April 2022

Responsible for creating a 300 million pipeline through marketing and lead campaigns.

Built the lead development team from scratch including tech stack, marketing, cadence, and talent requisition.

Oversee lead development and inside sales executives in order to hit monthly, quarterly, and yearly quotas.

Managed 22M in revenue.

Hit quota attainment through 200% New Logo growth each year.

Think Point Financial, Carrollton, TX

National Sales Manager, February 2009-February 2019

Manage daily operations of sales floor while training, managing, and driving sales managers to meet set goals.

Leverage strong listening, presentation, and closing skills to optimize sales results.

Develop and implement sales strategies aimed at profitability in a call center environment.

Grubbs Mid Cities Inc., Bedford, TX

Sales Director, August 2005 – December 2008

Sales director of pre-owned sales department. Ran day-to-day operations, and controlled sales processes and profits.

Motivated and managed a team of eight individuals.

Negotiated with auto wholesalers to purchase used vehicles, and approved all sales deals. Developed strong customer relations and staff development to increase sales and performance.

Received the Manager of Distinction award from Chrysler Financial two consecutive years.

Don Davis Auto Group, Arlington, TX

Finance Director, May 2002 – August 2005

Finance director of pre-owned and new car sales departments.

Responsible for finance producers and making sure that all products and services had been offered.

Maintained a great relationship with all banks and lenders to optimize the best options for the dealership.

Education

Devry Technical School, Irving, TX 1998



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