ANJU SATIJA

***** ******* ***, **********, *******, 30005

Contact: +1-470-***-****; Email: adwn4v@r.postjobfree.com

PROFESSIONAL ABRIDGEMENT

• A result oriented professional with more than 4 years’ experience in customer service and coordination for imports in freight forwarding industries

• An Out-of-the-Box thinker with a proven track record of increasing revenues, streamlining workflow and creating a teamwork environment to enhance productivity with the Business Development

• An innate flair for accepting challenges; managing & leading regarding job functions and achieving the desired targets.

• An Effective Communicator with good Presentation Skills and establish beneficial relationships with Channel Partners

PROFILE

Sincere & diligent individual offering 4 years of working experience; accented with the latest trends and techniques of the field, having an inborn quantitative aptitude & determined to carve a successful and satisfying career in the industry

Strategic, academically proficient individual with MBA –Human Resource Management academically well exposed to Human resource management, Human resource development, Organizational development and change, Competency mapping, Training and development

Excellent communication and liaison skills and proven capability of effective management including inter and intra departmental coordination, qualitative and quantitative supplies of HR issues

Exceptional analytical, people management, and co-ordination skills and proven abilities in achieving optimum level of employee satisfaction.

Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks, whilst simultaneously managing the diverse range of function from multiple sources

PROFESSIONAL EXPERIENCE

ANCHOR ELECTRICALS PRIVATE LIMITED October 2008 – October 2009

Human Resource Supervisor

Conceptualize and design innovative strategies and ensure the smooth execution of overall tasks assigned by the management

Carried out detailed manpower planning with definitive schedules for implementation of - Recruitment, Selection, and Induction of professionals, Exit & feedback / reviews. Conducted several recruitments as per company guidelines.

Understanding the requirement in respect of candidate’s profile, job description, salary payable and dates of recruitment & follow up of the assigned work.

Responsible for conducting exit interviews for the employees leaving the organization and initiating full and final settlement for the employees who have left the organization.

Accountable for handling the PF Process, Filling Annual Return to PF, Handled Professional Tax & Labor Welfare Fund & deposited the same on monthly basis

Maintained of the MIS on monthly basis regarding the employee turnover and the reasons for the exit of the employees.

Liaisoning with Placement Consultants for filling the positions with the suitable candidates.

Conducted the campus interviews for the procurement of the fresh talent for the Organization in the fields of sales marketing & finance.

Maintained personnel files with respect of the Standard Operating Procedure pertaining to Confidential Data forms, joining details, employee educational and professional certificates both department wise and cost centre wise & maintained time record (attendance) on daily basis

WILLOW LOGISTICS PVT. LTD. January 2011 to April 2012

Executive – Import Customer Service and Documentation

Handling daily affairs related to Import shipments.

Handling Import Documentation.

Tracking the shipments.

Communication and correspondence with Local customers as well as Overseas Agents.

Preparation of CAN and Delivery Order for Import Shipments.

Taking rates from various shipping Lines/Air Lines and from Overseas Agents.

Offering the rates to the client.

Follow up after quotation and follow up for further queries.

Preparing freight certificates.

Opening the jobs in software on daily basis.

Preparation of Local and overseas Invoices and sending to customers.

Follow up for payments (help to accounts)

Maintaining daily and monthly negotiation statement.

Preparing and sending DSR on daily basis for customers as well as for head office.

Calculating Job Profit on monthly basis.

Sending business profiles to customers.

TEAMGLOBAL LOGISTICS PVT LTD May 2012 to November 2014

Senior Executive - Customer service

Handling daily affairs related to Import shipments.

Handling Import Documentation.

Communication and correspondence with Local customers as well as Overseas Agents.

Offering the rates to the client.

Follow up after quotation and follow up for further queries.

Preparing freight certificates.

Opening the jobs in software on daily basis.

Preparation of Local and overseas Invoices and sending to customers.

Maintaining daily and monthly negotiation statement.

Preparing and sending DSR on daily basis for customers as well as for head office.

Calculating Job Profit on monthly basis.

Sending business profiles to customers.

Handling 300 cbm per month.

Supervising D.O & Documentation staff.

Taking rates from various shipping Lines/Air Lines and from Overseas Agents

IE IMPEX SGP PTE LTD January 2017 to November 2021

Administrative Assistant (Part time)

Arrange the pickup / taking delivery of Products / shipment from the suppliers.

Keep the material / shipment ready for dispatch to customers in Singapore and Overseas

Prepare the Documentation for shipments

Co-ordinate with freight forwarder for arranging the shipment for exports

Send the invoice copies to Delhi office

Send the airway bill copy to Delhi office

Prepare a sales and purchase report for Delhi office on monthly basis

Maintain all the records here and handover periodically to Delhi office

EDUCATIONAL CREDENTIALS

M.B.A. (H.R.), 2008

Gurukul Kangri University, Haridwar

‘O’ Level, 2006

DOEACC

B. Com, 2006

S.M.J.N. College, Haridwar

XII, 2003

Kendirya Vidyalaya, Haridwar

X, 2001

Kendirya Vidyalaya, Haridwar

Computer Proficiency

MS Office, Windows 95/98/XP, E-Freight Suite, Internet Applications

Industrial Training

Completed Industrial Training with M/s Bharat Heavy Electrical Limited for the period of 2 months

Date of Birth: 4th April 1986

References: Available on Request

Anju Satija

Atlanta

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