Susan Filosa-Gordon

646-***-****

adwn45@r.postjobfree.com

Objective:

To obtain a full-time position as a Medical Biller and Coder, utilizing my experience in healthcare and customer service.

Summary:

I am highly organized and responsible, with a strong work ethic and attention to detail. I have experience working in medical billing and coding and knowledge of medical terminology and anatomy through my education and previous work experience. I have a strong background in customer service, data entry, and record keeping.

Experience

2015 - Present

Medical Biller and Coder/Precision LTC Pharmacy

Correspond with clients/residents to resolve billing issues and inquiries

Gather insurance information for reprocessing claims

Update and maintain billing records/invoices

Collect, post and manage account payments and invoices

Monitor and update ICD-10 and CPT codes as needed

2014 - 2015

Sonographer Intern/Urban Radiology

Obtained diagnostic readings from cardiac ultrasound imaging and issued reports

Document studies conducted and assisted Licensed Technician

Analyzed studies for diagnostic reporting and obtained images for referral cases

Performed recommended measurements and calculations before each examination

1989 - 2012

Manager/South Shore Auto Parts

Provided customer service to walk-in and telephone clients

Matched, coded, and entered invoices into the point-of-service system

Managed payment requisitions, invoicing, accounts receivable and payable

Coordinated and audited payroll, weekly staff schedule and product inventory

Skills

Strong understanding of medical billing and coding and coding systems (ICD-10, CPT and HCPCS)

Proficient in medical billing software and practice management systems

Strong attention to detail and ability to multi-task

Excellent writing and verbal communication skills

Proficient in Microsoft Office Suite

Strong problem-solving, analytical, and organizational skills

General Skills

Well-organized • Patient • Hard working • Punctual • Reliable • Honest • Kind • Precise

Education

2022 - 2023

Medical Billing and Coding Intensive Program/Kingsborough Community College, the City University of New York (CUNY), Brooklyn, NY

2022 - 2023

Advanced Medical Billing and Coding Program/E3 Online Academy, New York, NY

2007 - 2010

Associates of Arts in Liberal Arts/ Kingsborough Community College, the City University of New York (CUNY), Brooklyn, NY

Certifications

March 2023

Certified Billing and Coding Specialist (CBCS) / National Healthcareer Association (NHA)

Expected May 2023

Certified Professional Coder (CPC) / American Academy of Professional Coders (AAPC)

2012 - 2014

Certified Ultrasound Technician / Ultrasound Institute

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