Office Clerk Service Consultant
Resume:
** ***** **** - ** ******** ****
February **** - November 2014
Jamie Lisa Joseph
** ***** ***** ****** ******* Pietermaritzburg - Willing to relocate 081******* adwn37@r.postjobfree.com
Objective
I am looking for a challenging job within a rapidly growing organization that can provide me with a range of goals and objectives to achieve
Experience
Capitec Bank
Service Consultant
Opening of Accounts,
Credit Applications,
Telemarketing,
Loan/Account Queries. Loan consolidation.
Administration.
Achieving sales contracting.
Meeting and exceeding client expectations.
Adapting and responding positively to change.
Achieving personal and work goals and objectives.
Persuading, influencing and negotiation skills.
Submitting funeral claims
Data Capturing, reviewing documents according to POPIA Fairdeal Furnishes (ELLERINES-PMB)
Branch Manager
Improving sales performance,sales management.
Follow-up on daily prospecting.
New credit applications and approvals.
Merchandising of showroom.
Main key holder.
Supplier orders, exchanges.
Field work, catalogue distribution.
Credit control,
Daily banking.
Performance reviews,
People management, including training and development. Stock replenishment and management.
Delivery of stock. Vehicle checks and maintenance
Data integrity and loss prevention.
Problem solving and decision making.
Occupational health and safety
March 2013 - February 2014
March 2008 - March 2013
March 2005 - March 2008
Furniture City (ELLERINES - JHB)
Assistant Branch Manager
Daily figures,
Complaints,
Counseling on non performance areas.
Daily sectional stock counts.
Product knowledge sessions. Receiving and dispatching. Daily floor walks to check areas that need work.
Staff management.
Minute Taking
Maintaining supplier and customer orders and accounts. Supplier orders and exchanges.
Daily filling of banking, delivery notes, exchanges. Health and Safety regulations.
Supplier orders, exchanges and returns.
Furniture City (ELLERINES - JHB)
Visual Merchandiser
Merchandising.
Ongoing/updating of furniture displays as per directives. Ensure company standards for new store openings.
Pricing of new arrivals of stock.
Plan store layouts.
Replenish advertised stock.
Preparing the showroom plan and layout to maximize sales. Controlling stock levels based on forecasts that the season. Analysing aspects of best sellers for e.g best seller, price points, colours and styles ensuring they reach their full potential.
Maintaining awareness of competitors performance.
Monitoring slow sellers and taking action to reduce prices or set promotions from gathering information from customers reactions to certain products.
Accompanying suppliers to manufacturers to appreciate production. Ensuring window decals are placed before promotion breaks. Provide hands-on training to staff in store.
Implementation of promos, according to weekly/monthly brief. Stock Control of all pricing materials and perspex stands. Furniture City (ELLERINES - JHB)
Admin Supervisor
Assistant to credit manager.
Credit control.
Daily banking.
Account Queries.
Approval of loan applications.
Switchboard/Receptionist duties
January 2004 - December 2004
2003
2018
2020
2022
Fairdeal Furnishes(ELLERINES PMB)
Admin Assistant(Contract)
Cashier,
Refunds and account payments.
Stock counts and switchboard/receptionist duties
Education
Kharina Secondary School
Matric
12
Cornerstone/Bank Seta
Banking Certificate
NQF 4
Cornerstone /Bank Seta
Banking Certificate
NQF 5
TEFL Universal
TEFL 120hr Certificate
Skills
Time Management, Commitment, Communication, Team player, Problem-solving, Computer skills Reference
Shanice Murugan - "Capitec Bank"
Assistant Manager
Yunus Hassen - "Fairdeal Furnishes "
Regional Manager
Marinca Smit - "Furniture City "
Branch Manager
Jeanette Jacobs - "Furniture City "
Senior Visual Merchandiser
Contact this candidate