RICHETTA AKINS

adwmyx@r.postjobfree.com

313-***-****

CITY OF HIGHLAND PARK-MICHIGAN

HUMAN RESOURCES AND LABOR RELATIONS DIRECTOR

**/**/**** ** *******

Maintain knowledge of trends, best practices,

regulatory changes, and new technologies in

human resources and employment law;

communicates changes in police, practices and

resources to upper management.

Contract Administration for the Police and Fire

Departments in conjunction with the Legal

Department and Union Representatives.

Conducts research and analysis of organizational trends including review of reports and metrics

from the organizations HRIS system or talent

management system.

Managed several division including

Administration Police, Fire, DPW, CED, and

Recreation.

Collaborated with senior leadership on the

direction of the City’s goals and strategy related to recruitment, retention and the economic

means of the community.

HUFFMASTER MANAGEMENT INC.

HUMAN RESOURCES MANAGER - DIRECTOR

10/2017 TO 03/2020

Managed employees within our 50 state

footprint.

Worked on Succession and Strategic Planning.

Created problem solving and conflict resolution

plans for all Divisions within the company.

Recruitment of Management, Professional non-

exempt personnel in a high-volume environment.

Experience managing, coaching, and developing

employees.

Extensive knowledge of general labor policies

and practices including discrimination and

harassment.

Sustained the Human Resources Division

Structure and team plan for continual

improvement of the efficiency and effectiveness

of the group.

Complete understanding of all federal, state and local laws.

Coordinated benefits administration, claims

resolution, change reporting, invoice

approval and communicating benefits

information to employees

CENTRIA HEALTHCARE LLC.

Human Resource Manager, Senior Generalist II

11/2013 to 06/2017

Managed 8 FTE, all field staff within the company and HR Division.

Directed, implemented, and evaluated the

organization's human resource function and

performance as it pertained to the various

Divisions.

Developed appropriate policies and programs for

effective management of the people, including

programs for employee relations and employee

complaints.

Coordinated benefits administration, claims

resolution, change reporting, invoice approval

and communicating benefits information to

employees.

Oversaw functions such as PTO, Workers’

Compensation, unemployment compensation,

FMLA, OSHA, COBRA, employee communication,

employee relations, coaching, and disciplinary

actions.

Evaluated the Human Resources Division

structure and team plan for continual

improvement of the efficiency and effectiveness

of the group.

Career Summary: Dynamic Human Resources Professional with 15+ years of progressive experience working in a high volume-high stress environment overseeing employee relations, coaching, Strategic and Succession Planning, recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, records management, complex HR policy/procedure development and compliance; currently pursuing a SHRM-SCP certification. Demonstrated experience in negotiations, investigations and audit processes involving DOL-WH, OFCCP, OSHA. Enjoys working within a team or independently. Motto: “Let’s Do It Right the First Time” PROFESSIONAL EXPERIENCE

BRIGHTMOOR ALLIANCE

Assistant Executive Director – Human Resources Director 02/2009 TO 03/2013

Oversaw the day to day office operations.

Responsible for the fiscal management of the

$300,000 budget for the organization.

Managed 10-member staff, 300 community

service workers and volunteers.

Created and implemented employee policy and

procedures, manuals and performance

appraisals;

Instrumental in coaching management,

employee relations, recruitment, and benefits

and payroll programs.

Coordinated Community Meetings, events and

community forums with 85% community

participation.

Built relationships within the business

community, governmental agencies and

educational institutions to ensure additional

funding totaling $250,000.

VIP MENTORING

VP. Director of Programs and Administrative Services- Human Resources

11/2006-04/2008

Designed and implemented the Human

Resources and Operation function of the

organization.

Managed 1.2 M budget, companywide, to

include private and government grants.

Created Strategic and Communication Plans to

become more effective within the community.

Effectively managed a staff of 7FTE, 3PT and One AmeriCorps Vista and 100 volunteers.

Developed and designed the Program Employee

Policies and Procedures manual.

American Society of Employers (ASE)

Human Resources Consultant- Special Projects

01/2004 – 12/2006

Conducted internal and external HR Compliance

Audits annually.

Administered Employee Relations, EEO and

Affirmative Action Plans, and directed the

outcomes of Diversity Scorecards for member

companies.

Updated Compensation/Payroll processes

through job groups, codes and postings for

member companies.

EDUCATION AND CREDENTIALS

CERTIFICATES

Association of Fundraising Professionals – Certificate Neighborhood Leadership Academy- University of Michigan/NCDI - Certificate Certificate of Human Resources – American Society of Employers (ASE) Bachelor of Science (BS) Business Management, University of Phoenix Southfield, Michigan

PROFESSIONAL ORGANIZATIONS

Society of Human Resources Management (SHRM)

ESSENTIAL CORE COMPETENCIES AND SKILLS

Staff Recruitment and Retention On-Boarding Process FMLA/FLSA/WC/ADA/DISABILITY Employee Relations/Coaching Benefits Administration Performance Management Alternative Dispute Resolution (ADR) EEO-AAP/Audits and Investigations HR Policies, Procedures and Manuals Organizational Development Strategic and Succession Planning Diversity Equity and Inclusion HRIS BS&A, PeopleSoft, Ceridian, Taleo, ADP, Apex, Sandata, SyncHR, BullHorn and Quickbooks Software: Microsoft Suite i.e. Outlook, Word, Excel, PowerPoint, Publisher and Access

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