Post Job Free

Resume

Sign in

Customer Service Administrator

Location:
Virginia Beach, VA
Salary:
$35 per hour on W2.
Posted:
April 19, 2023

Contact this candidate

Resume:

Wendell Wright

adwmyg@r.postjobfree.com

571-***-****

Virginia Beach, VA23450

Career Summary:

Lead Contract & Procurement Administrator

Highly proficient and organized in contract negotiations, proposal execution, and offers proven

success in ensuring adherence to contract terms and conditions, and service level agreements.

Leads vendor selection / management for a wide-array of products and services while also gathering information to support bid/no bid decisions for short and long-term contracts from commercial and federal government clients.

Select Career Highlights

Offers a clear understanding and experience in Office of Management and Budget (OMB) Circular Policies, Federal Acquisitions Regulations (FAR), Veterans Affairs Acquisition Regulations (VAAR), Federal Aviation Administration (FAA), United States Agency for International Development (USAID), Department for International Development (DID), Department of Defense (DOD), General Services Administration (GSA), and Government-wide Acquisition Contracts

(GWAC) proposal best practices to include: market surveys; Requests for Quote (RFQ), Request for Proposal (RFP), and Request for Information (RFI) responses; bid/no-bid reviews; contract management coordination; proposal development; pricing; and resource coordination.

Worked, reviewed, and negotiated a high volume of multi-year, large and small-dollar contracts with government, federal, and medical consumer clients to include: Request for proposal analysis, proposal preparation, sales support, contracts negotiation, contract performance and risk analysis, document management, dispute resolution and general troubleshooting, protests, claims, litigation support, invoicing and collection support, contract closeout, and audit support. Also, initiated, negotiated, and executed a wide range of contractual documents to include IDIQ, FFP, T&M, CPFF, CPAF, CPIF, CR, and LOE. Also negotiates and review all agreements to include: Non-Disclosure Agreements, Teaming Agreements, Subcontract Agreements, Consulting Agreements, Lease Agreements, Commercial License Agreements, and Memorandum of Understandings with government clients and subcontractors. Also, highly proficient with all Microsoft Office products to include: Word, Excel, and Power Point; and highly proficient with the use of Deltek, Cost Point, and Contractor Manpower Reporting Application.

Very knowledgeable and well versed in Sharepoint and Sharepoint applications, as well as Project Management Professional (PMP).

Work Experience:

Senior Contracts Consultant

MBL Technologies Inc Nov 2022 – Present

Provided contracts consulting services to Fannie Mae, Parsons Corporation, Institute for Building

Technology and Services, Secure Mission Participated and conducted in preparation of

solicitation responses for new IDIQ Contracts and other proposal efforts.

Develops, write, analyze, and edit proposal contents as well as, worked with team members to

ensure accurate and complete solutions are integrated into proposal submittions.

Managed, coordinated, negotiated and finalized contract modifications for task specific services

and products.

Responsible for contract level pricing modifications, facilitate bid and proposal process for task

orders and new contracts, ensure task orders and new contract bids are in compliance with

government and federal cost accounting standards and internal accounting policies/procedures,

ensure payment of usage loading government fees and service center .

Create, wrote, and re-wrote Statements of Work SOW, Statement of Objectives SOO,

Performance Work Statements PWS, Market Research Reports MRR, Determinations and

Findings D & F, and Independent Government Cost Estimates IGCE .

Analyzed, prepared, reviewed, and negotiated NDAs, TAs, contracts/subcontract agreements, and MOUs.

Senior Contracts Administrator

JSL Technologies Inc. Mar 2021 – Nov 2022

Delivers cradle to grave contract administration and proposal support for IDIQ, CP, FFP, LOE, and T&M contracts for federal, state, and local government agencies as well as commercial clients. Analyzed, prepares, reviews, and negotiates RFP, RFQ, RFI documents and bid proposal submittions, negotiated NDAs, TAs, contracts/subcontract agreements, and MOUs. Wrote, reviewed, and edited proposal submissions and contents, including cost proposals and contract terms and conditions.

Additionally, work with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Provides proposal support, contract negotiations, administration, and customer service while ensuring proper compliance to company legal requirements, customer requirements, and preexisting contract specifications.

Evaluated cost estimates for materials, equipment service, and production as well as performance requirements and delivery schedules in order to ensure accuracy and completeness.

Drove compliance with legal requirements and customer specifications while developing contract language, work statements, and terms/conditions for procurement of specialized materials, equipment, and services.

Lead Contracts Administrator

BAE Systems Information Technology Jul 2019 – Mar 2021

Conducted, analyzed, evaluated, and prepared proposals, contract negotiations, contract administration, and customer relations to ensure proper contract acquisition and fulfillment.

Wrote, reviewed, and edited proposal submissions and contents, including cost proposals and contract terms and conditions.

Additionally, worked with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Drove compliance with legal requirements and customer specifications while developing contract language, work statements, and terms/conditions for procurement of specialized materials, equipment, and services.

Advised management on contractual rights and obligations maintained historical data/information.

Worked with capture management and team members to develop contract policies and procedures in support of contract and task order awards.

Administered, extended, terminated, and negotiated standard and nonstandard contracts.

Processed specifications, advised management on contractual rights, compiled and analyzed relevant contract data, and maintained historical information.

Contracts Lead

Salient CRGT, Inc May 2018 – Jul 2019

Conducted, analyzed, evaluated, and prepared proposals, contract negotiations, contract administration, and customer relations to ensure proper contract acquisition and fulfillment.

Wrote, reviewed, and edited proposal submissions and contents, including cost proposals and contract terms and conditions.

Additionally, worked with team members to ensure accurate and complete solutions are integrated into proposal submitions.

Drove compliance with legal requirements and customer specifications while developing contract language, work statements, and terms/conditions for procurement of specialized materials, equipment, and services.

. Advised management on contractual rights and obligations maintained historical data/information.

Worked with capture management and team members to develop contract policies and procedures in support of contract and task order awards.

Administered, extended, terminated, and negotiated standard and nonstandard contracts.

Processed specifications, advised management on contractual rights, compiled and analyzed relevant contract data, and maintained historical information.

Contracts Lead

The MITRE Corporation Sep 2015 – May 2018

Deliver cradle to grave for a Non-profit Federal Funded Research Development Center FFRDC contracts administration and proposal support for IDIQ, CPFF, and T&M contracts for federal, state, and local government agencies as well as commercial clients.

Analyze, prepare, review, and negotiate RFP, RFQ, RFI documents and bid proposal submittions, negotiate NDAs, ELAs, and SLAs, contracts and subcontract agreements, and MOUs.

Write, review, and edit proposal submissions and contents, including cost proposals and contract terms and conditions. . Additionally, work with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Provides proposal support, contract negotiations, administration, and customer service while ensuring proper compliance to company legal requirements, customer requirements, and preexisting contract specifications.

Evaluate cost estimates for materials, equipment service, and production as well as performance requirements and delivery schedules in order to ensure accuracy and completeness.

Short Term Senior Contracts Consultant

Aerotek And Randstad Consulting & Staffing Agencies Dec 2012 – Sep 2015

Provided contracts consulting services to Fannie Mae, Parsons Corporation, Institute for Building

Technology and Services, Secure Mission Participated and conducted in preparation of

solicitation responses for new IDIQ Contracts and other proposal efforts.

Develops, write, analyze, and edit proposal contents as well as, worked with team members to

ensure accurate and complete solutions are integrated into proposal submittions.

Managed, coordinated, negotiated and finalized contract modifications for task specific services

and products.

Responsible for contract level pricing modifications, facilitate bid and proposal process for task

orders and new contracts, ensure task orders and new contract bids are in compliance with

government and federal cost accounting standards and internal accounting policies/procedures,

ensure payment of usage loading government fees and service center .

Create, wrote, and re-wrote Statements of Work SOW, Statement of Objectives SOO,

Performance Work Statements PWS, Market Research Reports MRR, Determinations and

Findings D & F, and Independent Government Cost Estimates IGCE .

Analyzed, prepared, reviewed, and negotiated NDAs, TAs, contracts/subcontract agreements, and MOUs.

Senior Contracts Administrator

SAIC International Corporation Apr 2008 – Dec 2012

Provided contracts consulting services to Fannie Mae, Parsons Corporation, Institute for Building Technology and Services, Secure Mission Participated and conducted in preparation of solicitation responses for new IDIQ Contracts and other proposal efforts.

Develops, write, analyze, and edit proposal contents as well as, worked with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Managed, coordinated, negotiated and finalized contract modifications for task specific services and products.

Responsible for contract level pricing modifications, facilitate bid and proposal process for task orders and new contracts, ensure task orders and new contract bids are in compliance with government and federal cost accounting standards and internal accounting policies/procedures, ensure payment of usage loading government fees and service center.

Create, wrote, and re-wrote Statements of Work SOW, Statement of Objectives SOO, Performance Work Statements PWS, Market Research Reports MRR, Determinations and Findings D & F, and Independent Government Cost Estimates IGCE.

Analyzed, prepared, reviewed, and negotiated NDAs, TAs, contracts/subcontract agreements, and MOUs.

Conducted, analyzed, evaluated, and prepared proposals, contract negotiations, contract administration, and customer relations to ensure proper contract acquisition and fulfillment.

Wrote, reviewed, and edited proposal submissions and contents, including cost proposals and contract terms and conditions.

Additionally, worked with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Drove compliance with legal requirements and customer specifications while developing contract language, work statements, and terms/conditions for procurement of specialized materials, equipment, and services.

Advised management on contractual rights and obligations maintained historical data/information.

Worked with capture management and team members to develop contract policies and procedures in support of contract and task order awards.

Administered, extended, terminated, and negotiated standard and nonstandard contracts.

Processed specifications, advised management on contractual rights, compiled and analyzed relevant contract data, and maintained historical information.

Senior Contracts Administrator

Lockheed Martin Corp.. Jan 1996 – Apr 2008

Delivers cradle to grave contract administration and proposal support for IDIQ, CP, CPFF, CPAF, CPIF, FFP, LOE, and T&M contracts for federal, state, and local government agencies as well as commercial clients. Analyzed, prepares, reviews, and negotiates RFP, RFQ, RFI documents and bid proposal submittions, negotiated NDAs, TAs, contracts/subcontract agreements, and MOUs. Wrote, reviewed, and edited proposal submissions and contents, including cost proposals and contract terms and conditions.

Additionally, work with team members to ensure accurate and complete solutions are integrated into proposal submittions.

Provides proposal support, contract negotiations, administration, and customer service while ensuring proper compliance to company legal requirements, customer requirements, and preexisting contract specifications.

Evaluated cost estimates for materials, equipment service, and production as well as performance requirements and delivery schedules in order to ensure accuracy and completeness.

Drove compliance with legal requirements and customer specifications while developing contract language, work statements, and terms/conditions for procurement of specialized materials, equipment, and services.

Education:

Webster University

MA Procurement & Acquisitions Management I Procurement Management 2001 – 2003

Procurement Management. Graduated with a 3.89 GPA.

William Carey College

BA Business I Business 1996 – 1998

Graduated in Business with a 3.52 GPA.

University of Maryland

AA Computer Resource Management I Computer Science 1993 – 1995

Associate Degree. Graduated with a 3.44 GPA.

Years Experience 15

Authorized to Work Yes



Contact this candidate