Ladonas Robertson

* ******** **** *** **** Smyrna, TN 37167 615-***-**** adwmy4@r.postjobfree.com

Objective

Accomplished and energetic Direct Support and Customer Service Professional seeking a long-term career in which my exceptional customer service, communication, attention to detail, verbal and written skills are utilized and create a positive impact in daily responsibilities.

Skills & Abilities

Customer and Personal Serve

Active Listening

Social Perceptiveness

Experience

Groundman/ Housekeeping, Liberty Group

March 2, 2019 – Present

Responsible for cleanliness of the property grounds and common areas

Responsible for picking up paper, discarded furniture, trash and other material

Cut grass, clean up leaves and debris, plant flowers, trees, shrubbery

Insured grounds are cleaned and passes inspection by property management

Insured apartment grounds are cleaned and completed within established deadlines

Properly used supplies, chemicals, and equipment to insure cleanliness of the grounds

Report grounds issues, infestation problems and other maintenance issues to the maintenance supervisor

Perform other housekeeping duties

Keeps records of work performed

Refers the more difficult and complex problems and questions to a higher authority

Perform other related duties as directed by maintenance supervisor

Stow, Amazon

September 5, 2015 – December 18, 2018

Duties for this position were putting products into bin/pallet locations so that they can be picked and shipped for customer orders.

Baked Cakes, Creative Occasion

July 5, 2014 – August 30, 2015

Worked an assembly line making cakes

Housekeeping, Courtyard Marriott Downtown

2005-2007

Cleaning and Maintenance

Cleaned assigned area according to established procedures

Used chemicals and supplies appropriately and correctly

Reported light outages and other maintenance needs to supervisor

Used buffers, extractors, vacuums safely and correctly

Used buckets, wringers, and other non-electrical equipment correctly

Cleaned and maintained equipment daily to ensure correct and proper operation

Customer Service

Collected soiled linen and pillows in public waiting areas

Greeted visitors cheerfully and helped as needed

Interfaced with other staff in a friendly, professional manner

Education

Wayne Academy – Wayne County, December 1998– High School Diploma