Customer Service Bar Manager
Resume:
ISAAC YERRY
New York, NY
**********@*****.***
Work Experience
Bar Lead 04/21-8/22 Bar Manager 8/22-3/23
Feller Resteraunt at the Lora Hotel - Stillwater, MN March 2021 to March 2023
Bar Lead
Make drinks for bar customers
Make server drinks
Stock bar nightly, assist in stock upkeep
Consult for spirits bar
Clean nightly
Manage and organize checkout reports for Long Goodbye and feller restaurant Employees Ensure patrons have pleasant stay
Prepare house made syrups, salines, and acids.
Bar Manager
Order and Inventory Liquor and Bar supplies
Oversee bar prep, storage, and ensure prepped ingredients are stored in line with health and safety guidelines
Meet with liquor distributors
File daily sales and labor reports
Create recipes for signature craft cocktails and mocktails Manage Front of House
Oversee food and drink expo
Coordinate scheduling around employee availability Coordinate ordering and budget with hotel and restaurant management. Maintain a positive working environment for employees Strive to ensure a pleasant and memorable experience for patrons https://fellerrestaurant.com/
Barista/ Prep
Cafe Boundary - Stillwater, MN
May 2022 to October 2022
Make espresso drinks to order
Prepare and design recipes for house made syrups and speciality coffee drinks. Maintain a clean front of house and prep station.
Maintain espresso machine daily.
Ensure customers have a pleasant experience.
Lifeguard/Swim Instructor
Hudson YMCA - Hudson, WI
July 2011 to January 2022
Provide emergency care
Observe patrons
Enforce pool rules
Interact positively with patrons
Teach swimming techniques and strategies appropriate to the abilities of students from infants to seniors Public Works Employee 6/12-6/18 Seasonal Lifeguard 6/18-9/21 City of Hudson - Hudson, WI
June 2012 to September 2021
Public works
Clean/Maintain public areas
Operate light machinery
Interact with members of the public positively
Maintain Irrigation of of public gardening
Lifeguard
Provide emergency care
Observe swimmers
Enforce beach rules
Maintain beach cleanliness
Bartender
Charlies Bar and Grill - Stillwater, MN
September 2020 to June 2021
Prepare drinks
Run drinks
Clean glasses
Prep garnishes
Stock drinks and ice
Run bar orders
Attend to patrons
Seat patron
File reservations
Run food
Bartender
Mamma Maria's Restaurant - North Hudson, WI
June 2020 to February 2021
Prepare drinks for customers
Prepare and stock bar
Run food orders to customers
Take orders
Attend cash register
Split tips
Cook/Barista/Bartender
Tin Bins Cafe - Stillwater, MN
April 2019 to March 2020
Cook food orders as placed
Keep line stocked
Prepare food and line
Make baked produce
Wash dishes
Clean kitchen area and grills at end of day
Open kitchen
Barista/bartender
Work espresso/cocktails bar
Make drinks for customers
Ensure patrons have a pleasant experience
Calculate shift tips/file checkout report
Dishwasher
Mallory's Restaurant and Bar - Hudson, WI
June 2016 to August 2016
Wash dishes
Maintain kitchen cleanliness standards
Close up kitchen
Cook
Dabruzzi's Italian Foods - Hudson, WI
September 2015 to June 2016
Hand-make traditional Italian foods from scratch
Maintain kitchen cleanliness standards
Label and package products for sale
Education
84 credits towards bachelor degree in English broad area education major/ creative writing double major
University of Wisconsin-River Falls - River Falls, WI September 2018 to Present
High school or equivalent
Good Shepherd High School - Hudson, WI
August 2010 to May 2013
Skills
• Bartending education through Minnesota School of bartending (Less than 1 year) Certifications and Licenses
Driver's License
CPR Certification
First Aid Certification
AED Certification
Lifeguard Training
Minnesota school of bartending diploma
October 2020 to Present
Certifies holder has completed Minnesota school of bartending course Consists of thirty hours of training on recognizing bottles, brands, and types of spirits, liqueurs, beers, and wines, learning over one hundred drinks, free pouring, dry pouring, and measured pouring. Assessments
Bartending — Highly Proficient
September 2020
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Food Service: Customer Situations — Proficient
September 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Customer service fit — Highly Proficient
September 2020
Measures the traits that are important for high-quality customer service. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional References
Josh Krawczynski
Front of house Manager
Feller Restaurant
Emma Wyatt
Bar Manager O'Shaughnessy's Distillery
Anne Halverson
Bar Manager, Mamma Maria's
651-226-(9758)
Tom Zeuli
City of Hudson Public Works Director (retired)
Reese Madlem
Former Lead B/A Care Saint Bridget's Parish School
Aaron Danielson
Instructional coach Stillwater elementary schools
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