Processing Specialist Performance

SKILLS

Skills gap analysis & succession planning

Recruitment & talent acquisitions

On-boarding, engagement, and retention

Organizational development

Employee relations

Performance management

Compensation and benefits

Manpower management

Coaching

KPI development

Policy development and implementation

Process development

Legal compliance

Human Resource Management System

Applicants Tracking System (ATS)

HR strategies

HR analytics

Headcount forecasting

Budget management

Financial management

Taxation strategies

Contracts & Negotiations

Accounts receivable

Accounts payable

WORK EXPERIENCE

Human Resource Specialist

Staffingsolutions.io Gold Coast Australia

JOB RESPONSIBILITIES:

HR Strategies

Conducting a Skills gap analysis to identify the current skills possessed by the workforce and the future skills requirements, which will be used to refine the talent acquisition and recruitment strategies and conducting data analysis of employee engagement and retention, turnover rates, and workforce demographics to identify areas for improvement in the Human Resources function.

Developing metrics and measures to track the progress and effectiveness of HR strategies and making adjustments as needed and conducting research and staying current on best practices, industry trends, and regulatory requirements related to HR strategies

Collaborating and communicating effectively with different stakeholders including senior leaders, HR teams and employees on the progress and outcome of the implementation

Talent Acquisitions / Recruitment / Onboarding / Culture / Engagement / Exits

Creating recruitment strategies, succession plans, and recruitment efforts based on skills gap analysis data for internal and external hires, including training and development programs to address the skills deficiencies and ensure employees readiness for current and future roles.

Developing and maintaining processes, systems to streamline the recruitment and ensure compliance with legal and regulatory requirements

Hands-on in performing and leading the team members, recruitment managers and head hunters for the full-cycle recruitment processes & implementing strategies with the use of jobs board platforms and Applicant Tracking System (ATS) to effectively manage the talents

Managing and developing all the job description for job advertisement in different online jobs board and collaboration with the external recruiters, organizations, universities and manpower agencies to make sure that the talent pipeline is intact & ready to fill any vacancies at any given time.

Managing onboarding, cross-boarding and off-boarding, for local and expatriate managers, communicating and enforcing company policies and culture, implementing engagement strategies for employee retention.

Preparing and submitting the necessary documentation, such as employment contracts, document authentication and Apostille, employment permits, and working visa application documents, to the relevant labor and immigration authorities on behalf of expatriate managers.

Overseeing the exit process, ensuring strict adherence to established standard operating procedures (SOPs), and conducting exit interviews

Compensation and Benefits

Managing, designing and implementing competitive compensation and benefits programs that align with the organization's overall business strategy to attract and retain top talent also conducted a salary benchmarking to ensure that the company's compensation package is competitive with market competitors, and use the findings as a basis for developing rewards and recognition

Overseeing the payroll process to ensure compliance with all government-mandated benefits, verify that payroll calculations are accurate, and ensure that employee salary is paid on time

Employee Relations

Assessing, updating, developing, and implementing policies for grievances management, ensuring strict adherence to the principle of due process.

Developing employee handbook & make sure that all processes are in accordance with the laws

Analyzing the strategies and discerning the cost and policy implications of negotiations and disputes including pay scales and wages, benefits, working conditions, etc. and do research and clarify the legal matters concerning employment and collaborate with the legal team for labor cases / addressing the government intervention in labor issues

Employee’s coaching to help them achieve their potential and align/harmonize their direction with the Company’s goal.

Organizational Development

Analyzing the business structures, procedures, processes, and utilization of resources and design developmental initiatives, action plans, programs and training interventions.

Contributing to the restructuring of departments to increase efficiency and align activities with business objectives and optimizing manpower utilization through cross-functionality and interdepartmental cooperation.

Developing employee’s KPI to measure the employee’s performance and develop strategies and intervening the low performing employees and measuring the impact of interventions on performance, retention and job satisfaction.

HR Administration

Managing the HR databases & systems, including employee records, payroll, and benefits information Managing the performance evaluation implementation and promote high performance culture

Preparing HR weekly report and attending the weekly Meeting

Administering the access of the Applicant Tracking Systems (ATS) and Human Resources Management System software

Data Processing Specialist – Bolton International (BGC) : March 2017 – December 2018

Organizational Development

Assist in managing the company brand portfolio including oversight of naming strategies, brand name hierarchy trademark management, and enforcement.

Assist in HR administrative work ( recruitment and date safekeeping organization

Works with large sets of data to extract, clean, transform and analyze information

Has a deep understanding of various data processing software and tools

Ensures the accuracy, completeness, and quality of data through the application of standard processes and procedures.

Develops and implements data processing workflows and strategies

Collaborates with stakeholders to understand their data insights to various audiences

Provides technical support and training to colleagues on data processing tools and techniques

Maintains data security and confidentiality protocols to protect sensitive information

Continuously identifies opportunities for process improvement and efficiency in data processing.

Startek Philippines– Angeles (BGC) : March 2017 – December 2018

Subject Matter Expert

Provides expert Knowledge, Guidance and advice in a specific area or field

Possesses deep expertise and understanding of industry best practices, trends, regulations, and technologies

Helps to develop and implement policies, procedures, and strategies within their organization or industry

Trains and mentors others in their area of expertise sharing their knowledge and building the skills of their team members

May be called upon to provide expert testimony or opinions in legal proceedings, regulatory hearings or other relevant situations.

Team Leader

Oversees and manages a team individuals.

Ensures that the team members are meeting their goals and objectives.

Provides guidance and support to team members, helping them to develop their skills and abilities

Coordinates and delegates tasks and responsibilities among team members.

Monitors team performance and implements necessary changes to improve productivity and efficiency

Acts as a liaison between the team and upper management, communicating team progress and challenges as necessary.

Team Leader - Linkos Global Business Solutions July 2020 –2021

Account Specialist

Planning and Organizing Staff Workload on the operations floor

Does QA of outbound and inbound calls to determine areas for improvement

Performs coaching to improve employee performance

Handles Recruitment, selection and training

Team Leader

Oversees and manages a team individuals.

Ensures that the team members are meeting their goals and objectives.

Provides guidance and support to team members, helping them to develop their skills and abilities

Coordinates and delegates tasks and responsibilities among team members.

Monitors team performance and implements necessary changes to improve productivity and efficiency

Acts as a liaison between the team and upper management, communicating team progress and challenges as necessary.

Eastwest Pampanga : 2021 – Present

Performance Specialist

Analyzes and asseses the performance of individuals, teams or organizations

Identifies key performance indicators ( KPIs) and metrics to measure performance.

Develops and implements performance improvement plans and strategies

Provides coaching and feedback to individuals or teams to improve their performance

Conducts performance evaluations and assessments to indentify areas for improvement

Collaborates with stakeholders to understand their performance needs and requirements

Prepares reports and visualizations to communicate performance insights to various audiences

EDUCATION

BS Psychology

Far Eastern University Manila Campus PHILIPPINES (2012 -2017)

Completed – December 2017

ONLINE CERTIFICATIONS

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https://app.hubspot.com/academy/achievements/lt4l0y1b/en/1/aaron-gabriel-quiming/frictionless-sales

https://app.hubspot.com/academy/achievements/x2dk0jwg/en/1/aaron-gabriel-quiming/content-marketing

https://app.hubspot.com/academy/achievements/lmhxjlcf/en/1/aaron-gabriel-quiming/inbound-sales

https://app.hubspot.com/academy/achievements/n8n2y3xl/en/1/aaron-gabriel-quiming/social-media-marketing

https://app.hubspot.com/academy/achievements/1jq6xbzg/en/1/aaron-gabriel-quiming/digital-marketing

LANGUAGES

English, Filipino, Pangasinan, Ilokano

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