Cedric Kennard

**** **** ***** ********* ** *****

adwmvn@r.postjobfree.com H 678-***-****

Highly skilled and safety conscious technician with technical and experience managing and prioritizing large volumes of work orders for commercial and residential properties.

Areas of Expertise

• Equipment Installation

• Blueprint Interpretation

• Outstanding Customer Service

• Troubleshooting & Diagnostics

• Electrical & Mechanical Repairs

• Project Management

• Preventive Maintenance

• Safety & Compliance

• Plumbing

Professional Experience

R Technician

B & R Apartments LLC Atlanta, GA

• Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.

• Conduct preventive and corrective maintenance on bearings, pumps, polyphase motors, shaft alignments and fans; document all maintenance/repair actions and manage equipment records.

• Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments.

• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys.

• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

• Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components. Read diagrams, specifications, drawings, blueprints, and schematics.

• Participated in numerous professional development activities to update knowledge and increase service/repair capabilities.

• Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality and service to customers.

Completed a variety of residential and light commercial projects, installing boilers, forced air equipment, gas piping, and ductwork.

• Assessed customer service needs; repaired and installed appropriate components. Traveled extensively throughout assigned region to provide prompt service to new and existing customers.

• Maintained professional customer relationships, communicating complex information to update customers on project status.

• Achieved high ratio of customer satisfaction and lowest rate of repeat service calls for initial installation.

Served as member of team maintaining and repairing, plumbing, and electrical systems.

• Collaborated with licensed contractors on installation and repair services for complex building maintenance projects.

• Recognized for efficiency in troubleshooting, diagnosing, repairing, and performing preventative maintenance on building and facility HVAC systems.

Education & Certificates

Boise, Idaho

Professional Development

Refrigerant Disposal & Recycling

Air Conditioning and Refrigeration with Principles of Heating Applications Troubleshooting Electrical Control Circuits

Boiler Operation, Maintenance & Safety