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Alisa A. McCowen

**** ********** ***, ********* ** 28144

adwmut@r.postjobfree.com

248-***-****

PROFESSIONAL SUMMARY

A certified Human Resource (HR) professional with over 16 years of HR experience within various industries. My comprehensive HR knowledge includes recruitment/retention, benefits administration, labor/employee relations, payroll administration and training/curriculum development. I have proven experience collaborating with senior management to conduct human capital planning in order to support and further corporate goals. I possess a broad knowledge of state and federal laws in regards to FSLA, FMLA, I-9, Workers Compensation, ADA, and OSHA.

My core skills include:

Talent Acquisition, Sourcing/Recruiting Employee Relations Specialist

Payroll (hrs.& $) Management Labor Agreements / Union Negotiations (UAW, SEIU, AFL-CIO)

Performance Management HRIS / Payroll Systems: Kroll, SAP, BrassRing, MDI, ADP, PeopleSoft

Compensation Analysis Job Development

Safety/Risk Management Workforce Diversity Metrics

Policy and Procedure Administration Record Management: I-9’s, Tax Forms, Employment Applications, etc

Morale Boosting Employee Recognition

Benefit Administration Guidance Resources/Employee Assistance Direction Professional Credentials

• Monitor employee performance through annual reviews, coaching and counseling sessions, award and recognition programs

• Partner with managers to develop action plans that will improve employee satisfaction survey

• Conducted full cycle grievance processes and confidential employee investigations

• Structured and implemented development activities for the staff to ensure lean operations via effective workforce training and education

• Successfully engage colleagues and elevating culture through active communication

• Managed all employee involuntary terminations. Conduct exit interviews for all voluntary terminations

• Successfully recruited for various different positions using Internet Job Boards, Employee Referrals, Job Fairs, Inroads Internships, Linked-in, Craig List, Google searches, AIRS training methods and company web site

• Conducted New Hire Orientation via on line or face to face. Topics included are: Company History, Work Place Violence, Sexual Harassment, and Diversity training and Benefits Overview

• Administer and effectively apply Labor Contracts strategically to both Management and Union

• Processed new hire employee paperwork and maintained full employee personnel and medical files

• Consulted with several departments and managers of the operation to implement training and mentoring initiatives

• Accountable for full cycle recruiting in the sourcing, interview and selection processes

• Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, social media networks, and employee referrals

• Developed and maintained strong and confidential working relationships with employees, managers, educational institutions, and workforce development associations

• Screened and referred applicants to hiring personnel in the organization, making hiring recommendations when appropriate

• Maintained accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit when required

• Effective communication that supports awareness and compliance 2

Alisa A. McCowen

1016 Amberlight Cir, Salisbury NC 28144

adwmut@r.postjobfree.com

248-***-****

WORK EXPERIENCE

Avante Health Solutions July 2021 – Present

Director of HR and Employee Relations to a single source provider of medical, surgical, diagnostic imaging, and radiation oncology equipment, including sales, service, repair, parts, refurbishing, and installation; making it easier and more affordable for every hospital, clinic, and medical practice to have the very best equipment, supplies and service.

• Executed effectively and efficiently on dynamic HR activities such as policy administration, on-boarding, off-boarding, employee data maintenance, training, and reporting, leaves, etc.

• Reduced job openings by 30% through successful management of Recruiting and Administration team of 3

• Stayed up to date on changes in new company procedures and employment regulations, state and federal as relates to the job

• Maintained the HR Calendar for compliance events and company-initiated occurrences, such as performance reviews, trainings, meetings

• Worked with Managers to conduct yearly performance reviews and established goals, increasing efficiency by 20%.

• Manage all Employee Relations and complex situational concerns with owners, Presidents, and VP’s

• Successfully communicate with President on business needs and resolution of legal concerns

• Manage HR functions (Recruiting, Learning & Development, Compensation, Benefits) to develop and implement HR programs and policies

• Administer Federal, State, and HR compliance of processes to include short- and long-term disability, worker’s compensation, leaves of absence (FMLA), Americans with Disabilities Act (ADA), payroll questions, and etc.

• Coordinate and communicate annual benefit open enrollment

• Worked with Presidents, VP’s, and Director to create employee engagement plans, and subsequent approvals

• Managed interactions between and among staff and escalates communication as appropriate

• Effective communication with President to execute change and consistent company practices

• Write over 200 effective job descriptions and job postings to successfully define job duties and search for appropriate candidates

• Proven HR leadership through successful participation in leading business planning and headcount management with successful progressive promotions from HR Generalist to Senior HR Business Partner, to Director of HR and Employee Relations Your Way Development January 2015 – July 2021

HR Consultant to a fully comprehended construction company working with builders, superintendents, architects, and other project managers. Providing full encompassed Human Resources services and solutions to fit their business needs including audits, full cycle recruiting, compliance advice, developing employment handbooks, forms and files, payroll services, employee relations, conflict management, training & development, onboarding & orientations. Streamlined the hiring process by creating hiring profiles, developing workforce strategy, succession structure, and outsourcing strategy.

• Designed, directed, and implemented compensation and benefits package

• Coordinated interview scheduling, background checks, physicals, drug screening, and reference checks for the hiring efforts

• Establish company culture; both the intangible feeling of the workplace and the perks and policies that make the company a great place to work

• Develop and execute communication for various HR topics and initiatives

• Discover salaries for various job roles; compare, and contrast those with fair market value for similar positions

• Accomplish ongoing hiring and provided comprehensive training to new HR Generalist; created reference guides to address possible scenarios and completed training in 2.5 weeks 3

Alisa A. McCowen

1016 Amberlight Cir, Salisbury NC 28144

adwmut@r.postjobfree.com

248-***-****

WORK EXPERIENCE CONTINUED

Kindred at Home July 2020 – July 2021

Worker’s Compensation Coordinator to a fully palliative hospice and community care provider committed to providing clinical excellence using compassionate care and extraordinary service to the patients and families served. A 40 state company providing the right level of care, at the right time, where patients call home.

• Evaluates accident reports, ensuring the timely processing of medical bills and temporary total disability benefits; reviews medical reports, witness statements, department investigation results and other documentation. Compiles facts and data regarding accident reports and filed cases

• Accountable to manage incidents with various state employee’s and TPA’s from initial intake until closure of claim.

• Reviews documentation to determine whether medical bills and temporary total disability benefits should be continued; authorizes payment of medical bills and temporary total disability benefits upon receipt of proper documentation. Advises and/or assists departments in conducting investigation of accident reports, including interviewing of witnesses and procurement of relevant documentation

• Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident; advises departments of trends in injuries and proper safety procedures that may result in reduction of injuries; provides department with information that will aid in reducing accidents and improve safety

• Provides approval to Adjuster’s, Legal and internal Human Resource and Leave Management counterparts on claims.

• Documents telephone conversations, witness statements, medical reports, accident investigation results and payment of medical bills; prepares summaries of medical reports

• Attends seminars, conducts research and maintains liaison with individuals in the medical community and health care fields to keep abreast of current medical procedures and medications COVID Risk Team Lead (Randstad)

• Developed 40+ state COVID reporting process for Binax Antigen test

• Manage Risk Management mailbox for full cycle COVID quarantine of employee’s

• Supervise a team of four Coordinators on various state and company reporting processes and guidelines

• Coordinate and administer return to work policies and procedures for 3K employees Hunt Search Group: (Auria) December 2018 – April 2019 HRIS Analyst with a leading global supplier of automotive acoustical and textile solutions. Auria operates 29 manufacturing and nine commercial, engineering and testing and tooling facilities in 11 countries and has nearly 7,000 employees worldwide.

• Provide relevant production support on Ceridian and Dayforce systems, which includes researching and resolving system problems presented by field HR Team

• Review and confirm accuracy and integrity of all data entered, maintain data in HRIS systems and databases and assures information is available on a timely basis

• Perform site group updates via Ceridian; research and report on any data discrepancies

• Deliver routine reporting and respond to ad hoc data requests using strategic communication methods

• Conduct data analysis on HR data such as compensation, classification, employment, employee relations and benefits data 4

Alisa A. McCowen

1016 Amberlight Cir, Salisbury NC 28144

adwmut@r.postjobfree.com

248-***-****

WORK EXPERIENCE CONTINUED

TEC Group, Inc.: FCA (Chrysler) September 2016 – December 2018 Human Resources Centralization Generalist with one of the big three automotive companies; selling vehicles worldwide. Full support of a workforce where continued growth, innovation and sustainability are the outcomes driven from an ethical and respectful workplace.

• Accountable for overseeing manpower initiatives from Chrysler facilities around the U.S. and Canada

• Responsible for ensuring manpower moves are in compliance with the organizations SOX guidelines

• Working knowledge of the UAW contract, company policy and HR systems as a means to successfully communicate and advise HRBP’s, HR Mangers, and HR Generalists in all capacities. Demonstrated ability to work well as a team, take initiative, work independently of day-to-day supervision, troubleshoot, and communicate effectively at all levels of the organization Provide support within FCA’s HR functional areas to include: OnBoarding and completing paperwork for salary new hires, Employment record management with understanding of the retention process, and maintaining active and inactive employee I-9’s Ciena Healthcare: Regency Heights Detroit April 2012 – December 2015 Onsite Human Resources Manager for one of the leading innovators and providers of skilled nursing and rehabilitation care services. Manage and deliver all levels of human resource leadership within a unioned facility of 200+ employees. Provide payroll administration backup.

• Manage the day-to-day labor relations activities including, but not limited to: grievance processes, hourly attendance and scheduling, employee investigations, application of employment laws/rules/polices, administering Labor contracts, applying policies/rules and issue corrective action up-to and including termination of employment o Provide proper interpretation and understanding of the SEIU labor agreement

• Lead and conduct communicative orientations and training to foster positive attitude toward organizational objectives and productivity

• Accountable for full cycle disciplinary process up to and including terminations.

• Managed the unemployment process that went from a 35% to a 67% success rate for facility using savvy communication

• Succeeded at an open-door policy that allowed for a timely response to employee issues and inquiries

• Managed full cycle grievance process; providing advice and counsel as needed using layman’s terms.

• Conducted New Hire Orientation via on line or face to face. Topics included are: Company History, Work Place Violence, Sexual Harassment, and Diversity training and Benefits Overview.

• Accomplished successful confidential investigations for alleged sexual harassment and discrimination complaints via accountability to the State of MI

• Performed searches and secured qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, social media networks, and employee referrals.

• Worked with various levels of management as an HR Consultant on business issues that impact the bottom line EDUCATION

University of Phoenix, 2008

Bachelor of Science, Information Technology

Michigan State University

Certified Human Resource Specialist (CHRS)

Society of Human Resources Management Member (SHRM)

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