Data Entry Desk Technician
Resume:
Vergil L. Daughtery IV
adwmiv@r.postjobfree.com
Stafford, VA 22556
Skill Summary:
Primary skills are in Digital Forensics and Cyber Security. Multiple IT certifications including CompTIA Security+, GCFE, and CISSP. Learned and utilized PowerShell Scripting to automate redundant tasks for team in support of INSCOM. Performed Software Testing and managed a Linux-based network defense monitoring tool in support of an US Intelligence Agency. Provided cyber security, incident response, and counter intrusion capabilities to support a SAP program. Managed a Forensics Platform for a Law Enforcement Agency.
Security Clearance:
TS/SCI with CI Polygraph (Active), Special Access Program (SAP) eligible
Certifications:
GCFE
CISSP
CEH
CompTIA Security+
MCSA (Windows 10)
Others available upon request
Technical Skills:
Operating Systems: Linux (Debian, Ubuntu, and RedHat), Windows 95/7/10, Windows Server 2008/2012/2016
Cyber experience: Completed SANS FOR500 (Windows Forensics), Top 3% on TryHackMe, active participant on ‘Hack The Box’ and PicoCTF, presenter for MLH RamHacks 2021, DFIR NetWars competitor
Technologies and Software: PowerShell, StealthWatch, ACAS, NMAP/ZENMAP, Wireshark, BurpSuite, Command Line (Windows and Linux), Various Forensic software, Python, Axiom
Professional Experience:
12/2018 – Current: ManTech International
Digital Forensics Administrator – Quantico, VA
Windows 10 System Administration
RedHat Linux System Administration
Development and maintenance of custom Forensics Systems
Development and maintenance of OSINT systems
Assist in implementation and maintenance of various Kubernetes and Docker containers
Perform forensic triage and analysis of multiple system types
Train OSINTers in use of tools and technologies
Cyber Security Analyst – RAF Lakenheath, UK
Media exploitation and analysis.
Provide subject matter expertise in all cyber security initiatives and aid in explaining new guidance.
Ensure compliance with data security policies and relevant legal and regulatory requirements.
Ensure compliance with directives and applicable RMF/JSIG requirements.
Provide first response, incident management, and cyber investigative capabilities.
Evaluate IOCs to determine likelihood of insider threat.
Cyber Intelligence Research and Analysis
PSOC Analyst – Ft. Belvoir, VA
Operated as a member of an US Intelligence Agency’s ‘Blue Team’
Supported Intelligence Operations and System Processes
Ensured Global access and functionality of GEOINT tools
Monitor and Analyze Network Traffic
Analyze patterns and indicators of attack
Supported upgrades and changes to GEOINT tools and systems
Network Analyst – Ft. Belvoir, VA
Operated as a member of an US Intelligence Agency’s ‘Blue Team’
Manage Linux Accounts
Administer Networks across a spectrum of classifications.
Monitor and Analyze Network Traffic
Identify and Respond to suspected Network Intrusions and Insider Cyber Threats
Perform Software Testing on Agency-specific cross-domain tools
Scheduled and performed upgrades and routine patching of Network Defense Tools
02/2018 – 12/2018: General Dynamics IT
Systems Engineer – Ft. Belvoir, VA
Manage and Install Windows Computers
Image and Configure Windows Computers
Provide Break-fix services to users
Sanitize Systems prior to disposal
Monitor, track, and resolve Change/Service requests with Remedy and Microsoft SCSM
Help Desk Technician – Chantilly, VA
Provided a variety of IT support services to the Intelligence Community.
Emphasis on Desktop Support within a Windows 7/10 Environment
Desktop Support within a Linux Environment
Account Management
Training in Windows Server 2008
Supported multiple Intelligence Community applications.
09/2017 – 01/2018: Apex Inc.
Help Desk Technician – Chantilly, VA
Provided a variety of IT support services to the Intelligence Community.
Emphasis on Desktop Support within a Windows 7 Environment
Desktop Support within a Linux Environment
Supported multiple Intelligence Community applications.
01/2017 – 08/2017: Epsilon Inc.
Help Desk Technician – Quantico, VA
System Administration
Malware First Responder/Evidence Collection
Assisted in multiple malware incidents which involved suspected WannaCry/Petya variant ransomware
Mobile Device Configuration (Android, Apple)
Hardware/Software Troubleshooting (Windows 7, Windows 10)
Network Troubleshooting (Printers, Windows Laptops, Mobile Devices)
Google application ‘Fresh Desk’ for support ticket tracking
03/2016 - 11/2016: Staples Inc.
Technician – Winston-Salem, NC
Responsible for a variety of tasks requiring an understanding of information technology and its implications for both business and personal uses
Data Entry, Technology Repair, and basic troubleshooting skills within Windows operating systems
Repair devices including but not limited to virus discovery and removal, configuring system settings, new system setup, Firewall setup, OS install, and troubleshooting
Technology and Mobile Services Supervisor – Waynesville, NC
Responsible for a variety of tasks requiring an understanding of information technology and its implications for both business and personal uses.
Training and developing EasyTech associates in Information Handling, Technology Repair, and basic troubleshooting skills within Windows operating systems
Repair devices including but not limited to virus discovery and removal, configuring system settings, new system setup, Firewall setup, OS install, and troubleshooting internet connection problems
01/2016 - 06/2016: Charlotte Mecklenburg Schools
IT Support – Charlotte, NC
Responded to a wide variety of needs across the school system
Installed CISCO VOIP phones and repair of over 2000 HP and Android Chrome Books for distribution to students
Laptop and Chrome Book repair. Disassembly, salvage, and installation of hardware components including LCD screens
01/2016 - 06/2016: Central Piedmont Community College
IT Support – Charlotte, NC
Responsible for a multitude of customer service responsibilities
Support requests by email, phone, and instant messaging
Provided network services, reset employee and student passwords, worked as part of a team addressing broad scale system outages, and helped manage network access for private vendors and employees/faculty of the college
Maintaining and updating a database reflecting clients’ needs and solutions using Footprints Ticketing
01/2016 -07/2016: Self Employed - Waynesville, NC
Home Office Technician
In-home Network and Firewall Setup
In-home Software Installation and Troubleshooting (Windows 7/8/10)
In-home Hardware Installation and Troubleshooting (PC/Laptops/All-in-ones)
In-home Phone Support, App Installation, Data Management (Apple/Android) In-home Data Management and Recovery Services
07/2015 – 12/2016: Army Reserve: Human Intelligence Collector (35M)
E-4 Specialist
06/2015 -12/2015: Eliada Homes, Asheville, NC
Behavior Modification Specialist
Train and direct staff in tactics and procedures
Monitor and maintain milieu and redirect patients approaching crisis
Apply TCI methodology to de-escalate crisis
Co-navigate feelings and experiences with patients
Apply psychological, emotional, and physical intervention strategies
Security checks for improvised weapons and contraband
Respond to emergency assistance requests for crisis in other locations
Data Entry in proprietary medical software
Audio/Video Troubleshooting
Hardware/Software Troubleshooting (Windows 7)
10/2014 -02/2016: Harrah’s Cherokee Casino
D/R Supervisor
Data entry in proprietary financial software
Monitor and Maintain Social Atmosphere
Hardware Troubleshooting for Card Shuffle Machines
Troubleshooting Cloud Computing Devices/ Financial Instruments
Troubleshooting Electronic Gambling Machines
Trained/ Supervised up to 6 other employees
05/2008 – 05/2014: Army National Guard: Chaplain Assistant (56M), Intel Analyst (35F)
E-3 Private First Class
Combat Deployment (Baghdad, Iraq)
Information Analysis
Open Source Research/Analysis
Software/Hardware Troubleshooting
Data entry with Microsoft Suite
Database Management
Audio/Video Setup
Education:
Purdue Global University
Bachelor of Science - Cyber Security
Northern Virginia Community College
Fall 2022
Digital Forensics II
Summer 2017
UNC Greensboro (Masters Courses)
Data Management, Business Analytics, Supply Chain Management Fall 2016
Central Piedmont Community College
Computer Crime Investigations, Web, Programming, Database Foundation, Fall 2015
Operating Systems and Device Foundations
Linux/UNIX Single User, Net. & Sec. Foundations, Security Concepts Spring 2016
Queens University of Charlotte
Bachelor of Arts - Religious Studies, Minor - Psychology May 2015
Languages:
Mandarin Chinese
Veterans Preference:
Honorable Discharge, Iraqi Freedom Veteran, Disabled Veteran (Schedule A Applicant)
Military Awards:
Army Commendation Medal, Good Conduct Medal (Army), Global War on Terror Service Medal, National Defense Service Medal, Armed Forces Reserve Medal W/’M’ Device, Army
Service Ribbon, Iraq Campaign Medal W/2 Campaign Stars, Defense Service Ribbon, Overseas
Service Ribbon, North Carolina Achievement Medal, Meritorious Unit Citation (30th HBCT, 2010)
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