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Dr. Alisa Allen

adwmin@r.postjobfree.com • 662-***-****

LinkedIn • Tunica, MS 38676

Human Resources/Compliance & Operations Management Resourceful and accomplished executive with extensive experience in HR leadership and change management. Notable success reducing worker’s compensation claims, carrying out talent acquisition, raising employee morale, managing staffing facilities within 90 days and ensuring zero deficiencies with preceding Joint Commission, CARF, and State survey surveys in HR. Implementation success of compliance strategies by determining accountabilities through planning, monitoring, and oversight. Expert in creating workforce plans, defining compensation structures, overseeing executive recruitment, and defining HR operational frameworks. Solid history of identifying top talent, conducting L&D sessions, and initiating change programs to accomplish business goals. Articulate presenter with talent for achieving ambitious results by galvanizing teams, building internal/external relations, and delivering robust ideas across the organization. Areas of Expertise

Strategic Planning & Analysis

Recruitment & Selection

Training & Development

Total Rewards

Change Management

Regulatory Compliance

Full Recruitment Lifecycle

Documentation & Reporting

Process Improvement

US Labor & Immigration Laws

Contract Negotiation

Career Experience

Acadia Healthcare, Memphis, TN May 2020 – Present

Director of Human Resources

Achieve shared vision and objectives by implementing human resource and compliance strategies. Streamline HR operations to attain department targets. Identify and capitalize opportunities for improving, establishing, and conserving human resources. Investigate internal allegations of employment discrimination and unfair treatment and suggest best actions to address allegations. Collaborate with Risk Director and Performance Improvement Director to successfully identify, investigate, conclude, and summarize compliance matters. Roll-out employment practices in compliance with applicable state, federal, and local laws. Coordinate documentation efforts for defending legal complaints and EEOC charges. Formulate competitive compensation packages and evaluate success of compensation package through surveys. Organize training sessions on importance of effective customer service, documentation, communication, diversity, equity, and inclusion. Determine legal needs and government reporting regulations affecting human resources and benefits tasks. Cultivate culture of readiness for audits by leading quality improvement efforts and compliance initiatives while following Joint commission and state regulations. Attend EEOC, unemployment, and labor hearings such as defense preparation and attorney disposing. Directly report to chief executive officer. Serve as point of contact for ~350 FTEs and contracted staff members. Resolve HR issues using accurate data.

Maximized annual savings by $400K through creation of staffing contingency plans that eradicated gaps in workforce coverage.

Direct responsibility for providing oversight and support to four facilities.

Ensured budgetary coherence and operation efficiency aligned with patient census by devising operations strategies.

Increased employee satisfaction and productivity levels by executing organizational change.

Prevented litigation by applying favorable HR best practices.

Successfully investigated and closed over 75 compliance investigations. Graceland Nursing & Rehabilitation, Memphis, TN 2019 – 2020 Director of Human Resources

Implemented QAPI planning and processes, reporting, and improvement action plans. Hired and staffed qualified applicants in order to fill positions. Carried out resource recruiting of nurses and other key positions from TN, AR, KY, MS, and AL. Identified legal requirements and government reporting regulations affecting HR and benefits functions. Establish compliance operational P a g e 2 3

strategies by evaluating trends, establishing critical measurements, accumulating resources, resolving problems, and implementing change.

Rolled-out processes for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiations, and personnel information systems. Delivered evidence-based analyses, action planning, options, and remedies on difficult issues regarding talent management. Applied business and management principles involving strategic planning, HR modeling, leadership technique, people and resources coordination, resource allocation, and production methods. Scrutinized employee appeals through complaint procedures. Steered effectiveness and cost containments. Provided expert recommendations regarding terminations to key members. Oversaw administration and delivery of company benefit plans. Guided groups and individuals, introduced principles and methods for curriculum and training design, and analyzed training effects.

Decreased number of workers’ compensation claims by 80% and elevated staff attendance rate at Nursing Center; instituted and oversaw mandatory training, policies, and in-services to provide guidance and counseling to staff.

Institutionalized wage and salary structure, employee benefit programs and services, pay policies, company safety and health programs, and performance appraisal programs, total reward program.

Followed laws, government regulations, court procedures, executive orders, agency rules, legal codes, and political processes in nursing home setting.

Credited for protecting interests of employees and company as per HR policies and governmental laws and regulations. Delta Cardiovascular Center, PC, Clarksdale, MS July 2008 – May 2019 Practice Administrator/Human Resources Director

Implemented process of organizational planning to analyze job design, structure, and manpower forecasting throughout company. Introduced employee and safety manuals and HR policies. Envisioned and rolled-out robust policies for effective practice management. Developed clinic internship within clinic setting. Promptly fixed patient issues within clinic. Offered key initiatives to advance Diversity, Equity, and Inclusion (DEI) strategy including talent acquisition and onboarding, employee engagement and experience, learning and development, and performance management. Served as active member in facilitating leadership training and development to gain progress toward strategic goals.

Decreased workers' compensation costs by $150K+ annually by creating and leading active safety program, committee, safety training, and return-to-work program, and by close claim management practices.

Performed all P&L statements in organization and presented

Overcame recruitment, pay practices, and retention barriers; evolved detailed salary and wage administration program.

Boosted efficiency and invigorated process flow by delivering real-time support to entire staff members.

Improved applicant pool and future planning by instituting and applying recruitment sourcing strategy.

Increased staff morale by delivering constructive feedback and specific direction. Additional Experience

Compliance Officer/Executive Assistant, Northwest MS Regional Medical Center, Clarksdale, MS, March 2000 – July 2008 Education

Ph.D. in Health Administration

University of Phoenix, Tempe, AZ

Relevant Coursework: Policy and Regulation in Healthcare & Human Resources in Healthcare Dissertation: Health Insurance Poverty Barriers in Rural Mississippi: A Descriptive Case Study GPA: 3.9

Master of Science in Health Administration

University of Phoenix, Tempe, AZ

Technical Proficiencies

UltiPro, UKG, Viventium, PeopleSoft, Microsoft Word, Kronos, Taleo, ADP, Microsoft PowerPoint, Microsoft Outlook, Microsoft Publisher, Microsoft Access, Micosoft Excel, Access, Workday HCM, Indeed, Careerbuilders, Monster, Evolution, Data Entry, Worklinx, Power BI, Survey Monkeys, Pensoft Payroll, AS400, EthicsPoint, SaaS P a g e 3 3

Affiliations

International Association of Administrative Professionals University of Phoenix Doctoral Studies Mentoring Program Society of Human Resource Management (SHRM)

Golden Key International

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