Desk Receptionist Office Clerk

B R A N D I S K A G G S

bs

Leadership and People Development

Driven

Product Branding

Photographic Editing

Sales Growth

Management Team Leadership

Cash Flow Optimization

Approachable and Outgoing

Customer Relations

Payroll Preparation

Project Management

Records Administration

Design and Implementation

I am self-motivated professional successful in making practical opportunities for expansion nd innovation in business. Background in in creasing profits, reducing costs, and transforming customer service standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgement to positively impact company success. S K I L L S

E D U C A T I O N

Gaston High School

2010 - 2014

SECONDARY SCHOOL

Jacksonville State University

Completed 30 credits toward BA

in Business.

BACHELOR OF BUSINESS

E X P E R I E N C E

Jumpin Bean Creations - Embroidery Business

Ferguson Florist

2012 - Present

Jan 2020 - March 2023

OWNER

Interacted with customers to build connections and nurture relationships. Designed proof samples to submit to client for approval. Operated computerized embroidery machine to complete work to order specifications. Handled day-to-day accounting processes to drive financial accuracy. DESIGNER / OFFICE CLERK

Selecting and arranging flowers and decorative items to create standard and customized floral arrangements.

Maintaining an accurate record of floral arrangement orders, special requests, and delivery information.

Interacted with customers by phone, email, or in-person to provide information and service. Maintained electronic and paper filing systems for easey retrieval of information. Develeoped professional relationships with customers to increase loyalyy, retention, and rapport.

organzied and updated sales website to generate more online sales. Doctors' Care

2010-2011

FRONT DESK RECEPTIONIST

Organized paperwork such as charts and reports for office and patient needs. Assisted with medical coding and billing tasks.

Coordinated patient scheduling, check-in, check-out, and payments for billing. Completed administrative patient intakes with case histories, insurance information, and mandated forms.

Greeted visitors and initiated triage processes for clients to streamline patient flow. 256-***-****

100 Cordell Ct

Gadsden, AL 35901

*********@*****.***

AT&T

March 2008- Sept 2010

SALES REPRESENTATIVE

Achieved and/or exceeded company-defined sales quotas. Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Worked with sales team to reach targets, consistenty meeting or exceeding quotas

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