George Graves

Cherry Hill, NJ

adwmhs@r.postjobfree.com

+1-856-***-****

Skilled and dedicated Healthcare Specialist with experience in supervisory position with the ability to effectively manage within a professional work environment. Adaptable team player recognized for willingness to learn and teach newly acquired skills, able to identify goals and priorities and resolve issues in initial stage. Developing and maintaining administrative process that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Event Coordinator

Philabundance - Philadelphia, PA

September 2022 to January 2023

• Gathering detailed information for upcoming Food Bank Projects

• Engaging with donors

• Community engagement

• Coordinating with consultants and other departments on a variety of projects

• Inventory count.

YMCA Counselor

Greater Philadelphia YMCA - Lindenwold, NJ

February 2022 to June 2022

• Monitoring and counseling children before and after school.

• Creating a safe space environment for the children.

• Participate in activities that help engage the children social skills. Medicare Customer Service Representative

Blue Cross Blue Shield - Philadelphia, PA

May 2020 to March 2022

• Verify that existing health benefit information is accurate.

• Providing subscriber with pertinent information regarding their coverage.

• Discussing different financing options to fit their budgets.

• Verifying insurance coverage, to ensure necessary procedures are covered by an individual's provider.

• Responsible for entering data in an accurate manner.

• Explain coverage amounts provided by subscribers' insurance policy. Customer Service Representative/ Scheduler

Freedom Mortgage Corporation - Marlton, NJ

July 2019 to May 2020

• Verify Customers inquiries in reference to refinance, forbearance, escrow, payments, and accessing online accounts

• Verify existing accounts

• Guiding customers to the proper department for further inquiry assistance.

• Breakdown of billing process.

• Organizes workflow and appointment

• reading and routing correspondence, collecting customer information

• managing assignments

• maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.

Administrative Assistant (Temp)

PeopleShare - Philadelphia, PA

September 2018 to April 2019

Connor Strong & Buckelew

The Philadelphia Contributionship

• Assist during enrollment periods

• Processing Claims for clients with damage property

• Responsible for health benefit coverage resolution

• Responsible for entering data in an accurate manner

• Providing as well as verifying coverage for clients doctor appointments Healthcare Specialist

Xerox - Cherry Hill, NJ

September 2015 to February 2018

• Verify that existing health benefit information is accurate.

• Providing subscriber with pertinent information regarding their coverage.

• Discussing different financing options to fit their budgets.

• Verifying insurance coverage, to ensure necessary procedures are covered by an individual's provider.

• Responsible for entering data in an accurate manner.

• Explain coverage amounts provided by subscribers' insurance policy.

• Responsible for health benefit coverage resolutions. Education

Some College in Mechanical Engineering

Camden County College - Blackwood, NJ

August 2008 to March 2011

Skills

• Customer Service

• Customer Care

• Call Center

• CSR

• Customer Support

• Leadership Experience

• Excel (7 years)

• ERP Systems

• Photography (1 year)

• Media and Communication (1 year)

• Computer Skills (7 years)

• Escrow

• Sales Experience

• Mobile Device Management (5 years)

• CRM software

• Computer Networking (2 years)

• Human resources

• VMWare

• Virtualization

• Adobe Premiere

• Adobe After Effects

• Social media management

• Climbing

• Hand tools

• Time management

• Procurement

• Warehouse experience

• Pallet jack

• Editing

• Avid

• Heavy lifting

• Experience Working With Students

• Adobe Photoshop

• Linux

• Video Editing

• Microsoft Windows Server

• Group therapy (1 year)

• CPR (4 years)

• Childcare (1 year)

• Childhood development (1 year)

• Experience with children (1 year)

• Data collection (8 years)

• Applied behavior analysis (1 year)

• Video Production

• Filming

• Operating Systems

• Behavioral health (1 year)

• Presentation skills

• Teaching

• Retail sales

• Leadership

• Sales

• Recruiting (1 year)

• Interaction design

• Research

• Microsoft Excel

• Help Desk

• VPN

• Research & development (7 years)

• Microsoft Access (3 years)

• Payroll (4 years)

• Medical billing (4 years)

• Medical terminology

• Employee orientation

Certifications and Licenses

Class E

First Aid Certification

Class D

Driver's License

CPR Certification

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