Customer Service Office Receptionist
Resume:
Ciera Haynes *** N. Washington Street
Tullahoma, TN 37388
**********@*****.***
EXPERIENCE
Volunteer Healing Centers, Tullahoma, TN — CPRS, Case Manager, Office Manager
December 2019 - Present
Assisting patients with the utmost care through addiction recovery processes, managing staff at three separate locations, working state and insurance audits, prior authorizations, basic office receptionist responsibilities.
Convergys, Chattanooga, TN — Account Manager
November 2019 - December 2020
Answering a large degree of incoming phone calls, assisting with client accounts and delivering excellent customer service. Fresh To Order, Chattanooga, TN — Assistant Manager September 2016 - November 2019
Assisting with all restaurant needs for operation and customer service. DoorDash, Chattanooga, TN — Dasher
May 2018- September 2022
Accepting, picking up and delivering food and beverage orders all while delivering excellent customer service.
EDUCATION
Chattanooga State Community College, Chattanooga, TN August 2014 - January 2016
Ooltewah High School, Ooltewah, TN
August 2010 - May 2013
SKILLS
Customer Service Experience
Management Experience
Leadership Experience
Communication Skills
People Skills
Money Management
Computer Proficiency
Typing
Problem Solving Abilities
Organizational Skills
Emotional Intelligence
Creativity
Teamwork Skills
Critical Thinking Skills
Flexibility
Positivity
Time Management
Work Ethic
Time-Management
Work Ethic
Writing and Editing
Troubleshooting and
Research
Patience
Client Relations
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