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Partnership Manager

Location:
Medellin, Antioquia, Colombia
Posted:
April 18, 2023

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Resume:

BRENDON LAUSTER

831-***-**** • San Jose, CA • adwmgn@r.postjobfree.com • www.linkedin.com/in/blauster

Partnerships Manager

Program Management Account Management Strategic Partnerships Community Builder A multilingual-driven Partnerships Manager with demonstrated expertise in developing and executing growth-focused programs and initiatives while building solid relationships and balancing multiple priorities. An outstanding communicator who collaborates across teams and develops relationships with diverse stakeholders. A driver of community growth through strategic collaborations and passionate about spreading knowledge and opportunities. Adaptable and considerate in diverse environments and enthusiastically engage with different cultures in a variety of settings. A lover of languages with enhanced communication skills attributed to living abroad in several countries.

EXECUTIVE VALUES

● Maximized Customer Experience Delivered reliable business growth for SP+ at San Francisco International Airport, with an operating budget of $22M and generating >$120M in annual revenue.

● Affiliate Program Management Develop robust affiliate program to drive sales, partnership and community growth goals for Startup Grind. Actively managing 200+ Affliates

● Lead Diversity And Inclusion Program At Startup Grind, developed partnerships with over 150 nonprofits and social enterprises in the tech/startup sectors across the US and UK for flagship conferences.

● Devised and Launched the Student-Startup Program At Startup Grind, connecting startups with the students in our University Program for job, internship, and mentor opportunities. SKILLS & EXPERTISE

Client/Customer Relations • Project Management • Startup Ecosystems • Leadership • Program Management/Development • VC/Accelerators • Relationship Building • Go-To-Market Programs • Strategic Planning • Business Development • Revenue/Sales Growth • Cross-Functional Collaboration • Music Partnerships • NFTs • Partner Engagement • Music Production PROFESSIONAL EXPERIENCE

Züs Remote AUG 2022 – Current

Partnership Manager

● Business Development Prospecting, pipeline optimization, development of copy and outreach strategy. Identify and devise plan for multiple verticles

● Partnerships Leading strategic partnerships with incubators, accelerators, and hackathons in the crypto / web3 space. INTERNATIONAL BLOCKCHAIN CONSULTING GROUP FEB 2022 – Current Partnership and Investor Relations

● Managing Team developing KPIs, enhancing the conversion of leads through optimizing the copy for the team of 6 BDs.

● Airtable Optimization systematically and strategically create workflows for multiple departments in Airtable.

● Strategic Partnerships utilizing network to create mutually beneficial relationships between partners, investors, and pre-IDO crypto projects

PERFORM Remote OCT 2020 – FEB 2022

Project Manager

Work directly with the Founder to develop Go-To-Marketing Strategy for new software that enables dance instructors and other artistic instructors to virtually collaborate and teach their classes.

● Create and Execute Strategy Utilizing best research practices to understand the different personas of instructors, types of institutions, and various use cases.

● Develop KPIs To ensure success and select the right measure for each objective and establish targets.

● Establish Strategic Partnerships With Universities By building relationships with the deans of departments and professors to enhance user growth and visibility.

● Product Management Prioritize iterations on product development from customer use cases and market analysis Brendon Lauster Partnerships Manager Page 2

EVERSNAP Remote 09/2018 – 08/2020

Account Manager

Consistently meet or exceed ambitious sales objectives and develop key strategies to capitalize on emerging opportunities. Produce curated responses to RFPs for conference event photography contracts. Onboard new sales personnel, prioritizing customer service and building long-term relationships to ensure business growth. Continued

● Promoted Successful Sales Outcomes Built trust and achieved repeat business working closely with Operations Team to ensure deliverables exceeded expectations.

● Developed Loyalty Program Boosted account longevity by developing relationships with clients and providing individualized incentives.

● Created and Manage Sales Pipeline Using Close.io software, also developing policies and best practices for utilizing the sales software.

● Leveraged Analytical Skills Utilizing technical and business acumen to translate sales data into vital executive sales decisions. STARTUP GRIND San Francisco, CA / Remote October 2018 – April 2020 Project Manager

Established robust partnerships with various organizations and developed 12 pipelines with +5K prospects to drive profitability for SG (partnered with Google for Startups) via multiple research, referral, and sales strategies.

● Coordinated and Implemented Diversity and Inclusion Program Creating special opportunities for underserved communities to attend conferences, working with 150+ nonprofits and social enterprises such as Hack Diversity, Fast Forward, and Silicon Valley Small Business Development Center.

● Oversaw the University Program To bring in 250 Students and $12K in ticket sales for flagship conferences in Silicon Valley and London, liaising with universities, closing student ticket package deals from 5-100 students, and collaborating with administrators and student clubs from across the country.

● Developed and Managed Affiliate Program signing on 90+ incubators, accelerators, coworking’s, and coding boot camps as partners crafting original, targeted marketing materials and media kits and establishing an incentive program.

● Devised and Launched the Student-Startup Program Connecting startups with the students in our University Program for a job, internship, and mentor opportunities.

● Built Strategic Partnerships/Collaborations With 240+ organizations in organizing the Startup Grind Global & Europe Conference.

● Generated 23% of Full Conference Attendance By collaborating across all departments (Marketing, Partnerships, Community, Startup Program) and communicating a strategic vision to multiple stakeholders. SP+ (SP PLUS): San Francisco, CA June 2015 – January 2018 Operations Manager

Oversaw all operations of parking facilities at San Francisco International Airport: Technicians, Maintenance, Custodial, Parking Attendants, Security, Accounting & HR, with an operating budget of $22M and generating >$120M in annual revenue. Coordinated with HR to lead 200+ employees, including hiring, training, and developing policies & procedures.

● Created SOP Manuals Across departments and facilitated communication among the major airport departments.

● Achieved Target Revenue Levels Despite competitors like Uber by offering a range of amenities and working with contractors to deliver services to customers such as onsite concierge service, car washing, and dry-cleaning.

● Received Outstanding Customer Satisfaction Ratings Effectively resolving severe or sensitive issues regarding safety, theft, or significant parking fees with clarity, empathy, and a clear understanding of company and airport policies. EDUCATION

Bachelor of Science: Kinesiology: Exercise Science – Physiology of Fitness and Health, SAN FRANCISCO STATE UNIVERSITY Associate of Arts: Liberal Arts and Sciences/Liberal Studies, SANTA BARBARA CITY COLLEGE ADDITIONAL CREDENTIALS

Tools: Airtable, Close.io, Help Scout, Notion, Trello, Zendesk, G Suite, Streak, Canva, Mailchimp, WordPress Interests: International Travel, Snowboarding, Afro/Latin Dances, Language Learning, Coffee Talks



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