KAREN THOMAS

Huntington Beach, CA 714-***-**** adwmbf@r.postjobfree.com LinkedIn

Paralegal Specialist in Business, Health & Law

High-achieving with extensive experience supporting diverse administrative experience in health and legal operations; working well in fast-paced, service-oriented law firms and corporate environments; applying degreed Paralegal and MBA business skills. Primed to apply an experienced, winning mindset and transferable skillset to the growth of a top-tier organization, while working in office or remotely.

• Possess an educational, business, and legal background that can offer motivational team leadership and effective project management skills, with an aptitude for innovation and creative problem solving. Proven ability to provide confidential, concierge-level legal support in various legal disciplines, including trusts, estate, construction, product liability, eviction, bankruptcy, and employment law.

• Highly skilled as a single parent successfully balancing a heavy workload and prioritizing tasks in support of short- and long-term organizational objectives; and adept at meeting deadlines with consistency and accuracy. Proven keen ability to exercise good judgement, troubleshoot common issues independently, and advise on process improvements to streamline organizational operations.

• A proficient, personable, and tactful communicator with interpersonal strengths leveraged to drive team collaboration, liaise with key stakeholders, and serve as a resource to management and legal team. Superior ability to learn and adapt quickly, work meticulously, and serve internal and external customers with poise and professionalism. C O R E P R O F I C I E N C I E S

Team Leadership Project Management Continuous Improvement Case Management Legal Research Customer Service Investigations Written Communication Document Preparation Medical Terminology File Maintenance Microsoft Office Suite Data Entry Analysis Calendar Management Discovery Intake Process Mediations Business Technology Client Relations E X P E R I E N C E H I G H L I G H T S

NEWPORT CARE MEDICAL GROUP Newport Beach, CA July 2022-August 2022 LEGAL ADMINISTRATIVE ASSISTANT Support Orthopedic Doctors as expert witnesses in preparation for client cases, a temporary position that successfully assisted in client caseload.

Conflict checks

Scheduling Independent Medical Examination

Corresponding with outside counsel and 3rd party vendors.

Reviewing and editing reports.

Point of contact for subpoenas

UC IRVINE Irvine, CA January 2022 to March 2022 ACCOMMODATION COORDINATOR Oversee student assistants and help them with questions about test accommodations.

Test proctoring via Zoom that assisted both Professors and Students. Also oversaw Data Entry into a complex system, earning clearance to confidential students information. Monitor e-mails and communication. Continued…

K A R E N T H O M A S 714-***-**** adwmbf@r.postjobfree.com P a g e 2 WESTERN DIGITAL CORPORATION Irvine, CA Oct. 2020 to Dec. 2020 CONTRACTED ANALYST ETHICS AND COMPLIANCE OPERATIONS Remotely Supported the Ethics and Compliance Supervisor with various reports and projects including:

• Monitoring Compliance inbox for QLA responses and early bird responses from Compliance Awareness month.

• Compiling IP Acknowledgements weekly

• Assisting in team Newsletter

• Working on Annual Disclosure Surveys

• Compiling spreadsheets to contribute to key cross functional projects to move the department forward. LAW OFFICES OF ERIKA SILVERMAN Huntington Beach, CA, 2019 to October 2020 INTAKE SPECIALIST/OFFICE MANAGER Oversaw client intake process at law firm specializing in trusts and estates cases. Served as first face-to-face contact for clients, utilizing a unique mix of business and compassion, while discussing the difficult topics of death and trusts. Oversaw office, faxes, mail open and close. Among numerous responsibilities as a Paralegal:

• Spearheaded the intake process by diligently reviewing intake sheets for trusts and providing quick responses to questions and concerns, leading to client satisfaction, retention, and referrals.

• Partner with attorney to discuss and resolve client issues, money collection, and legal questions. APRIA HEALTHCARE Lake Forest, CA, 2011 to 2013 PARALEGAL Executed legal support, including investigations, legal research, and special projects, for team of attorneys addressing issues that arise from the relationship between employer and employees for nation’s leading provider of home respiratory services.

• Project-managed an overhaul of the paper file system in collaboration with attorneys, resulting in the implementation of a new electronic data entry system to log cases, legal holds, and important dates Selected to participate in mediations as a corporate representative.

• Championed a project team tasked with ensuring appropriate signage and accessibility throughout building for disabled patients.

• Collaborated with a number of internal and external stakeholders, including human resources department on employee cases, Attorney General to resolve customer complaints, and industry experts for fire cases involving oxygen tanks and patients.

• Successfully maintained oversight of all employment law issues during manager’s maternity leave. THE HOME DEPOT INC. Orange, CA, 2007 to 2009 PARALEGAL Orchestrated assistance to team of attorneys focusing on employment law, requiring heavy calendar management of high- volume caseload, frequent interaction with a number of employees at all levels, including Human Resources, Senior leadership, and the Director of the corporate offices in Atlanta, Georgia.

• Gathered pertinent information for cases by conducting legal research and communicating with various corporate departments, such as, information technology and human resources, and store employees.

• Developed keen knowledge of medical terminology by researching and reviewing extensive medical records. Continued…

K A R E N T H O M A S 714-***-**** adwmbf@r.postjobfree.com P a g e 3 ADDITIONAL NOTES OF INTEREST

Early career experience as an Associate Paralegal in product liability for American Suzuki Motor and

Legal Assistant focusing on bankruptcy and eviction law at Attorney’s Equity.

Additional experience in paralegal positions through various temporary employment agencies throughout my career.

In working with universities and other schools, I have cultivated relationships with teachers and parents, maintaining an open line of communication while managing student development as a collective group.

E D U C A T I O N A L B A C K G R O U N D

MASTER OF BUSINESS ADMINISTRATION, Healthcare Administration UNIVERSITY OF PHOENIX, GPA: 4.0 BACHELOR OF ARTS, Psychology UNIVERSITY OF CALIFORNIA – SANTA BARBARA PARALEGAL CERTIFICATE, Contract & Bankruptcy Law COASTLINE COMMUNITY COLLEGE, GPA: 4.0 MEDICAL BILLING & CODING CERTIFICATE, Medical Assistant Certificate CAL STATE – SAN BERNARDINO, GPA: 4.0