Professional Summary

Dedicated and experienced registered nurse with strong clinical and people skills. Professionally trained with

Experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs with 6 years’ experience in clinical settings providing nursing. Two Years’ experience with operational functions and Case Management. Exceling at comprehensive assessment, developmental need of staff/programs and implementation of care plans/treatment plans.

Experience

CVS Pharmacy – Willow Street, PA [May 2010-Aug 2013]

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nReceive and fill medications for acute and chronic health issues.

nPatient education about medications usage and side effects.

nCustomer service, calling and speaking with insurance companies about coverage.

nSpeaking with physicians and nurses about dosage, route and instructions of medication.

nWorking with staff to serve community with health issues and questions.

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Lancaster General Health – Lancaster, PA [Aug 2013-Dec 2016]

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nAssisted in schedule for unit nurses, which included over 30 RNs.

nPart of committee to ensure high unit morale and make patient safety top priority.

nAssessed need for, ordered, obtained and interpreted appropriate lab tests.

nChronic patient care an oncology unit, adeptly handling all aspects of treatment from medication to wound care to monitoring up to 6 patients per shift.

nOversaw and was in charge of up to 8 clinical and support staff in patient care activities while maintaining a highlevel of staff morale and professionalism.

nPharmacological and non-pharmacological management and treatment of various chronic and acute disorders and diseases.

nClosely monitored acute conditions. As well as administered IV, PO and IM chemotherapies while monitoring patient reaction and tolerance.

nOriented and trained new staff nurses.

nFollowed infection control procedures.

nAssisted doctors with non-invasive procedures.

nAssisted patients with daily care needs.

Hospice and Community Care – Lancaster, PA (RN Case Manager) [Jan 2017-July 2018]

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nCritically assess a patient's situation, as well as detect changes in symptoms, health or pain.

nCoordinate care with team and providers.

nCare for patients at the end of their lives. Providing sympathy to patient's needs, and provide support to patient and family emotional and spiritual needs

nMake suggestions and recommendations for symptom management

nHold end of life and goals of care meetings with patients and their family

nEnsure HIPPA compliance.

nDocumented patient information obtained from interviews and assessments on electric documenting.

nCoordinate admission to hospice services

nProvide education and insight on medicare and insurance coverage

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Mennonite Homes – Lancaster, Pa (RN Supervisor) [July 2018-June 2019]

Managed and supervised team of staff while multi-tasking patient responsibilities

Assessed, monitored, and implemented care using prioritizing/triage skills

Educated patients and families in illness management and self-care

Showed resilience while working 12 hour shifts in a service oriented setting

Utilized computer skills for patient documentation and electronic medication system

Performed medical procedures per nursing protocol safely and efficiently

Lancaster Behavioral Health Hospital (RN Supervisor) – Lancaster, PA [June 2019-December 2021]

Provided direct quality care to patients including daily monitoring, recording, and evaluating psychiatric medical conditions of up to 12 patients per day.

Lead and trained newly staff registered nurses on unit routine, hospital protocol, and direct patient care, and duties within the unit.

Responded to numerous volatile situations and violent outbreaks, earning the respect of physicians and coworkers for calm, levelheaded and quick thinking to restore the safety and security of patients and staff.

Developed and implemented treatment plans for patients with broad range of mental health issues.

Ensured that doctors' orders were effectively carried out, including testing, medical procedures, consultations and stat orders for restraint.

CHI St. Joseph Children’s Health – Lancaster, PA [January 2022-Current]

Behavioral Health Director of Operations

Defining, implementing and revising operational policies and guidelines for the organization

Developing and executing new growth directives

Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs

Working with the human resources department to develop and implement staff evaluation parameters

Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance

Keeping track of the company’s revenue margins and conduct budget reviews to maximize profits

Overseeing client support services

Managing procurement and resource allocation

Education

High School Diploma: 2010

Lancaster Catholic High School - Lancaster, PA

Associate of Science: Nursing, 2013

PA College of Health Sciences - Lancaster, PA

Bachelor of Science: Nursing, Current

PA college of Health Sciences - Lancaster, PA

Registered Nurse in Pennsylvannia, License number RN650735, 2013-current

Chemotherapy certified

Skills

Strong clinical judgment

Palliative care awareness

Acute care experience

Fast learner

Patient advocate

Strong Assessment Skills

Patient-Centered Focus

End of life care experience

Chronic Care Experience

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