Paula D Anderson
Grand Rapids, MI 49507
adwm71@r.postjobfree.com
To obtain a long-term career/employment position with a growing organization/company-utilizing and sharing my skills, talents, gifts and experience.
Work Experience
Van Andel Arena
Nov.2022 to Mar. 2023
To ensure cleanliness in bathrooms throughout the arena. To assist in break down and set up of shows/events and to inspect the work of others as instructed. Delta Hotel/Room attendant/house person
Feb. 2022 to November 2022
to ensure that housekeepers have assistance in the hotel rooms with cleanliness, and organization for hotel guests. assure that house persons' rooms are stripped correctly to assist with timeliness of guests checking into the hotel and to assist with the stacking of linen on carts for housekeepers on every floor.
Call Center Agent/Customer Service
Workforce Staffing/Victory Phone Live
October 2020 to Jan. 2022
Making inbound and outbound calls to consumers and documenting in a timely manner
Clarks Retirement Community
Century Custodial Services
June 2021 to October 2021
To assure cleanliness in and around properties, custodial duties include, but limited to-moving items, emptying trash,sanitizing and detailing baseboards, sinks, urinals, bathroom, desktops,offices, etc.
Raddisson Riverfront Hotel
Sept. 2019 to May 2020
To ensure cleanliness in the lobby area of the hotel. Sanitizing bathrooms and dining area, sweeping,mopping and vacuuming hotel areas, hallways. Stairwells Data Entry/Community Canvasser/Quality of Life Member City of Grand Rapids
May 2018-August 2019
Called upon when needed for data entry for supervisors departments,marketing upcoming events and projects, canvassing 49506 and 49507 neighborhoods and informing individuals about varying information, assisted w/ job fairs and city hall meetings Job Assistant and Community Engagement
Linc Revitalization Organization
June 2018-August 2019
WITH JOB FAIRS AND MARKETING PROGRAMS, ASSISTING INDIVIDUALS SEEKING HELP W/ EMPLOYMENT, COMMUNITY WELFARE, HOUSING, AND COMMUNITY INVOLVEMENT W/ NEIGHBORHOOD BLOCK CLUBS AND ORGANIZATIONS. ATTENDING NEIGHBORHOOD ASSOCIATION GROUPS AND MEETINGS WHEN NEEDED.
PEER RECOVERY COACH/MDHHS State Certified Recovery Mentor FAMILY OUTREACH CENTER (STATE CERTIFIED (MDHHS)
November 2014 to August 2018
HOME-BASED COMMUNITY WORKER PROVIDING AND OFFERING SERVICE OF SUBSTANCE USE, MENTAL HEALTH ADVOCACY AND HOMELESSNESS ISSUES WITH FAMILIES AS NEEDED. ASSISTANCE TO INDIVIDUALS SEEKING TO ENTER THE RECOVERY PROCESS AND OFFERING SUPPORT AND GUIDANCE-WHILE COACHING INDIVIDUALS AND THEIR FAMILIES ABOUT THE MULTIPLE PATHWAYS OF RECOVERY. ASSISTING HEAD OF HOUSEHOLD AS WELL AS CHILDREN IN THE HOUSEHOLD WITH COMMUNITY RESOURCES AND OTHER NEEDED RESOURCES-WHILE ALSO SUPPORTING THEM ATDOCTOR'S APPOINTMENTS W/ PCP. IMPLEMENTATION OF HARM REDUCTION/ RELAPSE PREVENTION ANDAFTER CARE COORDINATION PLANS AS NEEDED AND ASSIGNED. CASE-MANAGEMENT TO FAMILIES WHO ARE IN NEED OF COMMUNITY COORDINATION WHEN WORKING WITH VARIOUS PROGRAMS
Utility Professional
PEARSON FOOD DISTRIBUTION (UTILITY/MAINTENANCE)
JUNE 2013-NOV. 2014
MAINTAIN CLEANLINESS IN AND AROUND FACILITY. ORGANIZE AND CLEAN PROFESSIONAL OFFICES IN A PROFESSIONAL MANNER, ASSIST W/ THE FACILITATION OF EMPLOYMENT ORIENTATION W/ HR 3RD SHIFT SUPERVISOR
HARVEST CARE HOMES (3RD SHIFT AIDE)
April 2011 to March 2012
SUPERVISE A 4 BED AFC HOME FOR MENTAL. EMOTIONAL, PHYSICAL RESIDENTS OF HOME. RESPONSIBLE FOR OVERALL HOUSEKEEPING TASK AND PREPARATION OF MEALS, MEDICATION ADMINISTRATION, BATHING AND CLOTHING RESIDENTS OF HOME, IN CHARGE OF APPOINTMENT SETTING AND CASE-MANAGEMENT WITH RESIDENTS FAMILIES AND CAREGIVERS. COORDINATION WITH SOCIAL WORKERS, DOCTORS AND OTHER INVOLVED PARTIES. WAREHOUSE INSPECTOR
CASCADE ENGINEERING
March 2010 to February 2011
RESPONSIBLE FOR INSPECTION AND PACKAGING OF AUTO PARTS FOR THE COMPANY OPEN DOOR PROGRAM /FLOOR SUPERVISOR
October 2005 to January 2010
SUPERVISION OF 40-50 WOMEN UTILIZING OPEN DOOR PROGRAM FOR OVERNIGHT DROP IN CENTER, ADVOCATING ASSISTING, AND SUPPORTING WOMEN W/ MENTAL HEALTH, SUBSTANCE USE AND HOMELESSNESS, IMPLEMENTATION AND FACILITATING RECOVERY AND SUPPORT GROUPS AS SCHEDULED. COORDINATION OF INDIVIDUAL'S FILES AND CARE NEEDS, FILING AND INSERTING CONFIDENTIAL STATS OF INDIVIDUALS AND ORGANIZING IT. ASSISTING, SUPPORTING AND COACHING WOMEN SEEKING RECOVERY AND DIRECTING THEM WITH COMMUNITY RESOURCES AND AGENCIES AS NEEDED.
Education
AA degree in Social Work
GRAND RAPIDS COMMUNITY COLLEGE
Graduated 2007