Assistant store Manager
Resume:
RESUME
M.HARIVENKATESH
Pulipakkam,
Chengalpattu, 603002
Email id : adwm5x@r.postjobfree.com
Mobile No: 91-996*******
CAREER OBJECTIVE:
To have a challenging career in an esteemed organization with the environment where my skills are shared, enriched and wish to be part of organization, where there is a scope for individual growth as well as organization growth.
EDUCATIONAL QUALIFICATION:
• School : SSLC ( 2008 )
• ITI : Electrician ( NCVT ) ( 2008 – 2010 )
• Diploma : Diploma in automobile engineering ( 2nd year complete) ( 2010 – 2012 ) WORK EXPERIENCE:
Company Name : KFC RESTAURANT
Role : Shift Manager
Duration : April 25,2017 To August 31,2019
Roles & Responsibilities:
Managing the Inventory records in application on Daily, Weekly & Monthly bases.
Prevention and controlling the Food wastage.
Estimated food needs, Place the orders with LCM and scheduled the delivery of fresh food and dry supplies.
Perform customer satisfaction & food safety, temperature checklist, cleaning checklist to ensure product quality daily.
Reconciled cash register and documented information on the daily control sheet.
Resolve customer complaints.
Knowledge of restaurant operations, business assurance, product projections, delivery assurance.
Follow the company standards and monitor the team members.
Knowledge of online orders reciving,packing and dispatching.
Receiving, moving, checking and storing incoming goods.
product quantity and quality, taking product orders, packing items, following safety protocols, labeling containers and orgazined
COMPANY NAME : EATFIT RESTAURANT
ROLE : SHIFT MANAGER
DURATION. : SEP 15,2019 TO March 31,2020
Roles & Responsibilities:
Need to set the kitchen & check the online demand on daily basis.
Organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security.
Maintained inventory control of all products and enforced all proper food sanitation procedures.
Managing Inventory, Ordering Supplies, And Checking Equipment Regularly
Ensure the team and share the updates about the product quality and sales.
Audit the CAS internal audit on daily basis.
Responded to and effectively resolved customer complaints in a timely manner to ensure satisfaction
To explain about the food nature of our restaurant to the customer.
Structured and maintained a safe working environment.
Maintaining The Customer Service Standards
COMPANY NAME : GFM RETAIL PVT LTD
ROLE : STORE MANAGER
DURATION. : DEC 05,2020 TO APRIL 30,2022
Roles & Responsibilities:
Ensure the team and share the updates about the product quality and sales.
Managing budgets.
Maintaining statistical and financial records.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Manage all controllable costs to keep operations profitable.
Resolve the customer feedbacks.
Responds to customer inquiries and complaints, balances drawers and accounts and the End of a shift.
Checking product quantity and quality, taking product orders, packing items, following,Safety protocols, labeling containers and orgazined.
Knowledge of online orders reciving,packing and dispatching.
Perform customer satisfaction & food safety, temperature checklist, cleaning checklist,To ensure product quality daily.
Follow the company standards and monitor the team members.
Company Name : DINDIGUL THALAPAKKATI HOTEL PVT LTD Role : ASSISTANT BRANCH MANAGER
Duration : SEP 14,2022 To March 10,2023.
Roles & Responsibilities
Develop, train and coach a solid team devoted to excellence for the restaurant
Maintain exceptional food quality and customer service standards while also implementing strong marketing tactics
Understand and adjust to reports on sales growth, cost management and profit
Maintained high standard of guest satisfaction, employee hygiene, and kitchen workplace safety procedures
Held daily meetings between lunch and dinner shifts to highlight successes, improve upon failures, and keep employees informed on restaurant menu changes
Resolved all guest concerns quickly and effectively to ensure a pleasant dining experience.
Oversaw ordering of all food products, supplies, and beverages.
Lead a team of 10 FOH employees, and 9 FOH workers, as well as 2 shift supervisors.
TECHNICAL SKILLS:
● MS office
● MS word
● Inventory
● Delivery & Dispatch
PERSONAL PROFILE:
Date of Birth : 16/04/1993
Sex : Male
Marital Status : Married
Nationality : Indian
Languages Known : Tamil, English,Hindi,
DECLARATION:
I hereby declare that the above furnished information’s are true to the best of my knowledge.
Place : Chennai
Date
( M.HARIVENKATESH )
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