Nina Johnson
**** ******** ****** *********, ** *4501
434-***-**** *************@*****.***
Excelling and vibrant healthcare professional seeking a career in Allied Health Management to develop further skillsets and become a part of a dynamic team. Over ten years of healthcare experience in clinical and clerical capacity. Responsible and career driven with excellent verbal and written communication. Ability to work well in a team setting or independently with minimal supervision as needed.
SKILLS & QUALIFICATIONS:
●Health and Medical Office Systems
●Managing and updating patient records
●Performing general accounting and billing services
●Processing, appeals, and resubmit of insurance
●Medical Coding; ICD-10 CPT, HCPCS
●HIPPA compliance while communicating with patients, and preparing medical records
●Patient care and safety, vital signs and patient monitoring
●Injections, venipuncture, and in office physician assisting for wounds, and other medical aliments
●Patient education and advocacy
●Medical Terminology, Anatomy & Physiology, Pharmacology
●Microsoft Office Suite
EDUCATION:
Bachelor of Science in Allied Health Management
Miller-Motte College – Online Graduation: March 2019
Associate of Science in Healthcare Technology
Miller-Motte Technical College – Lynchburg, VA Graduation: December 2016
Completed 180 hours of clinical training in Phlebotomy and ECG/EKG
Certified Phlebotomist
Certified Nursing Assistant Program
Louisiana Technical College – Lafayette, LA Graduation: August 2013
Completed 60 hours of clinical training
WORK EXPERIENCE:
Specimen Management Technician University of Virginia Health System Charlottesville, VA June 2019- present
Responsible for receiving and processing requests and specimens for Laboratory analysis entering requests into Laboratory computer system transporting of specimens and using problem solving skills.
• Enters written and receives electronic orders Laboratory requests into Laboratory Computer System.
• Ensures all specimens received meet specimen acceptance criteria.
• Operates Pneumatic Tube System (PTS)
• Investigates documents and resolves problems or complaints
• Processes Laboratory specimens.
• Serves as trainer and role model for new Specimen Management Technicians and health care professional students.
• Demonstrates knowledge of quality safety and compliance programs.
• Performs area-specific support activities.
• In addition to the above job responsibilities, other duties may be assigned.
Lab Client Services Representative University of Virginia Health System Charlottesville, VA March 2018 - May 2019
●Provides customer service and laboratory communication in regards to specimen submission and reporting of results
●Ensure that patient results are communicated clearly, accurately, and effectively to laboratory clients
●Resource to clients for test requirements, specimen submission, and policies and procedures
●Train new staff members on all protocols to be effective team members
Phlebotomist American Red Cross Lynchburg, VA February 2015 – March 2018
●Balance production, donor care and quality requirement to meet daily blood collection goals and exceed them
●Ensure blood collection meets regulatory requirements and can be safely infused
●Provide donor with assurance of process while educating them on the value of their donation and repeat donations
Externship Lawson Family Medical and Aesthetics Daleville, VA October 2016 – December 2016
●Verified test requisitions with comparing information for nursing station log while bringing discrepancies to the attention of unit personnel
●Obtained blood specimens with venipunctures and finger sticks while maintaining specimen integrity
Certified Nursing Assistant Carilion Roanoke Memorial Hospital Roanoke, VA March 2016 – September 2016
Certified Nursing Assistant Woodhaven Nursing Home Montvale, VA July 2015
Certified Nursing Assistant DSA2 Central Virginia Training Center Madison Heights, VA January 2009 – January 2014
●Provide exceptional care to residents and assist with activities for daily living
●Clinical assessment of vital signs, perform lab draws, glucose checks, and providing pre and post-operative care
●Preserve patient dignity and minimize discomfort while attending to patient daily activities
●Maintain patient records and updating healthcare team on patient status while complying with HIPPA standards and regulations
●Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care