Sales and Project Management

SARAH BAARTZ Gold Coast, Queensland § 040*-***-***

*****.******@***.***

SALES & PROJECT MANAGEMENT

8+ years success leading project management, sales & marketing excellence Energetic and dedicated professional, with strong communication skills. A customer focused, detail oriented, team player who works well in a fast-paced environment and successfully managed 8+ projects simultaneously. HIGHLIGHTS OF EXPERTISE

• Sales & Promotional Events

• Project management

• Entrepreneur – Started company

• Social Media Campaigns & Marketing

• WOO Commerce, Shopify, Smartsheet,

Netsuite, Salesforce

CAREER EXPERIENCE

Accomplishments:

Took over and solely managed the sales of an award program, recovering it and making it a success for the company in a short time period

Established and managed an ambassador/affiliate program

Successfully developed a product and sold 300 units in the early phase of the business L-NUTRA, Los Angeles, California (2021 to Present) Project Manager (R&D and Regulatory Affairs)

Prioritizing and tracking projects and multiple tasks within projects, from start to finish

High level cross team communication, as well as communicating with, and leading meetings with international distributors – meeting lead for 4+ meetings per week

Problem solving and managing alignment on projects within the company

An extensive knowledge of smartsheet, used to track tasks and projects

Weekly presentation of information/status updates, due dates and progress reports

Organizing and managing item number creation and distribution, for marketing assets

Creating and routing Bill of Materials

L-NUTRA, Los Angeles, California (2019 to 2021)

Sales Support Coordinator – West Coast and East Coast Region

Customer Service Support to Health Care Providers, and customers

CRM data entry and management, marketing/support for a new product

Facilitate communication between customers and account managers

Process order changes from Health Care Providers

Address back order issues and delivery concerns

Manage daily shipping and logistics activity

Monitor WIPs and FGs to ensure our products are picked, packed and delivered to our International Distributors, Consumers and Health Care Providers on time.

Partner and collaborate with Operations, Logistics & Fulfillment, Quality, Customer Service and Digital Marketing

HEMPLE, HEMP FOOD COMPANY – (2018 to 2019)

Marketing, Sales and Customer Service Coordinator

Managed social media, phone and email communications with customers and retailers

Developed recipes using hemp foods in order to support in store sales, events and promotions

Established an ambassador/affiliate program and monitored/managed all communications

Created and managed events, marketing and promotions MOMENTUM MEDIA (2017 to 2018)

Relationship Manager/Event Sales

Engaged clients via phone and email, data base management, customer issue resolution, sales and relationship management

Sales and communication with potential and current clients, via strategic phone based communication, with a minimum of 50+ calls a day and personal goal setting goals in a metrics driven environment

Managed an award program, recovering it and making it successful in a short time period

Strategic, outside the box thinking to acquire new prospects, including proactive outreach

Maintained order process and fulfillment

SARAH’S PANTRY – HEALTHY PACKET MIXES (2015 – 2020) Owner & Founder

Develop Product/recipe, packaging, website development/design, photography & editing and all communications with suppliers and customers.

Sales and promotional events, social media campaigns and marketing and brand development

Developed a product and sold 300 units in the early phase of the business HOYTS LA PREMIER – PREMIUM SERVICE CINEMA (2012 –2014) Customer Service

Trained, supervised and managed the customer service department

Provided customer service and experience via phone and face-to-face interaction, sales and bookings on computer point of sale system

Negotiated with customers which included resolving issues, upselling, learning and adhering to the procedures and practices

EDUCATION & CREDENTIALS

GRADUATE CERTIFICATE IN HUMAN NUTRITION (WORKING TOWARDS MASTERS IN HUMAN NUTRITION)

Deakin University (2019 - Present)

BACHELOR OF COMMERCE IN MARKETING

Macquarie University (2014)

PROFESSIONAL DEVELOPMENT

§ Team captain; netball, hockey and softball

§ Customer service work experience at the Westin Hotel, Sydney (2007)

§ Lead (whole food/healthy) cooking classes

§ Leader on multiple holiday programs and camps

§ Attended the National Student Leadership Forum (2016)

§ Operated a booth for my own small business at White Rabbit fund raising event (2017) A bit about me: When I’m not working you’ll find me cooking up a storm in the kitchen, throwing gatherings on the weekends, exploring and camping, taking risks and building community. I always want to stay busy and bring people together.

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